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Remote Peer Support Specialist Jobs in Rome, NY (NOW HIRING)

HSS Careers

Remote Sales Specialist

Utica, NY · Remote

$69K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Build lasting client relationships that support long-term retention * Work closely with your ...

PenBay Media LLC

Remote Pilot Operator

Syracuse, NY · On-site +1

Experience as a computer operator, RPO, air traffic control specialist, or (student) pilot is ... Each new RPO shall complete knowledge and skills tests for each area/sector to be supported. Each ...

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Remote Peer Support Specialist information

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How much do remote peer support specialist jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote peer support specialist in Rome, NY is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.48 per hour, depending on experience, location, and employer.

What is a remote peer support specialist?

A Remote Peer Support Specialist provides virtual emotional support, guidance, and mentorship to individuals facing mental health challenges or life difficulties. They use their own lived experiences to offer empathy, encouragement, and resources, typically through phone calls, video meetings, or online messaging platforms. This role often involves helping clients set goals, develop coping strategies, and connect with relevant community services. The position requires strong communication skills, active listening, and sometimes certification in peer support. Since it is remote, specialists must be comfortable using technology to engage with clients effectively.

What does a typical day look like for a remote peer support specialist?

A typical day for a Remote Peer Support Specialist involves connecting with clients through scheduled video calls, phone conversations, or secure chat platforms to offer emotional support, share recovery resources, and encourage goal setting. You may document sessions, follow up on action plans, and collaborate with clinicians or case managers when needed. Most work is done independently from home, but regular team meetings and supervision sessions provide support and professional development opportunities. Balancing scheduled sessions with administrative tasks is common, and flexibility is important to meet the diverse needs of those you support.

What are the key skills and qualifications needed to thrive as a remote peer support specialist?

A Remote Peer Support Specialist typically requires lived experience with mental health or substance use recovery, completion of peer support training, and often a state-recognized certification. Familiarity with online communication platforms, client management systems, and secure messaging tools is important for remote service delivery. Outstanding active listening, empathy, and the ability to establish trust and maintain professional boundaries set top performers apart in this field. These skills enable specialists to effectively support and empower peers, fostering recovery and resilience in a virtual environment.

Can you become a remote peer support specialist online?

Yes, many organizations offer remote peer support specialist roles that can be performed online. These positions often require relevant certifications, strong communication skills, and the ability to use virtual communication tools. Training and supervision are typically provided remotely as well.

What are popular job titles related to Remote Peer Support Specialist jobs in Rome, NY?

For Remote Peer Support Specialist jobs in Rome, NY, the most frequently searched job titles are:

What job categories do people searching Remote Peer Support Specialist jobs in Rome, NY look for?

The top searched job categories for Remote Peer Support Specialist jobs in Rome, NY are:

What cities near Rome, NY are hiring for Remote Peer Support Specialist jobs?

Cities near Rome, NY with the most Remote Peer Support Specialist job openings:

Remote Peer Support Specialist jobs near you
Infographic showing various Remote Peer Support Specialist job openings in Rome, NY as of August 2026, with employment types broken down into 70% Full Time, 20% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,840 per year, or $18.7 per hour.

Customer Experience | Sales Support Specialist

Parish, NY • On-site, Remote

Papco
See more jobs at Papcoexternal

Full-time

Posted 3 days ago

New

Job description

At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
Customer Experience | Sales Support Specialist

Location: Parish, NY (Remote)

Salary: $62,000 - $70,000 DOE + Bonus potential

About the Role

World Fuel is seeking a Customer Experience & Sales Support Specialist to support our Bulk Fuel Sales team and serve as a key point of contact for customers and internal business partners.

In this role, you will play an important part in delivering an exceptional customer experience by supporting customer onboarding, account maintenance, sales operations, reporting, and day-to-day customer service activities. You will work closely with Sales, Operations, Credit, Tax, Marketing, Customer Setup, and other internal teams to ensure customer needs are addressed quickly and accurately.

This position is ideal for someone who enjoys building relationships, solving problems, coordinating multiple priorities, and supporting both customers and sales teams in a fast-paced environment.

What You'll Do

  • Provide administrative and operational support to the Bulk Sales Team.

  • Support new customer onboarding, account setup, account maintenance, and customer documentation.

  • Process customer and account updates within Salesforce, OTS, and other internal systems.

  • Manage customer requests and help coordinate timely resolution of issues.

  • Respond to customer inquiries via phone and email while delivering outstanding customer service.

  • Manage and monitor shared team inboxes and customer communications.

  • Conduct proactive customer outreach and account wellness calls.

  • Prepare and distribute operational, sales, and customer-related reports.

  • Maintain accurate customer records and ensure data integrity across systems.

  • Coordinate with Credit, Tax, Operations, Marketing, Customer Setup, and other internal teams to support customer needs.

  • Support special programs, including the Nantucket Reservation Program and seasonal customer initiatives.

  • Assist with invoicing, funding requests, and other sales support activities.

  • Help identify opportunities to improve processes and enhance the customer experience.

What We're Looking ForRequired Qualifications

  • High school diploma or equivalent.

  • Experience working in business aviation and/or fuel industries.

  • Experience in customer service, sales support, account support, inside sales, administrative support, or a related role.

  • Strong communication and relationship-building skills.

  • Excellent organizational and time management abilities.

  • Ability to manage multiple priorities and work independently.

  • Strong attention to detail and commitment to accuracy.

  • Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.

  • Comfortable learning and utilizing CRM and business systems.

Preferred Qualifications

  • Experience supporting sales teams or customer accounts.

  • Experience with Salesforce or similar CRM platforms.

  • Experience working in business aviation and/or fuel industries.

  • Experience preparing reports and analyzing customer or operational data.

What Makes Someone Successful in This Role

  • Passion for delivering an exceptional customer experience.

  • Strong follow-up and problem-solving skills.

  • Ability to work effectively across multiple departments.

  • Highly organized with excellent attention to detail.

  • Ability to balance administrative responsibilities with customer interaction.

  • Positive attitude and willingness to take initiative.

Why Join World Fuel?

  • Work remotely while supporting a critical customer-facing team.

  • Partner with professionals across Sales, Operations, Credit, Marketing, and Customer Experience.

  • Build valuable experience in customer service, sales support, and business operations.

  • Join a collaborative team that values customer relationships and operational excellence.

  • Contribute directly to the success of customers and the Bulk Sales organization.

#WFS

#LI-JH

World Fuel is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.Ascent Aviation Group, Inc.

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