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Techlink Systems

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HIRING! Remote Pharmacy Technician [PBM Customer Care] - JD25

Raleigh, NC · Remote

$22 - $23.21/hr

Fully Remote, must be available in work in EST schedules Work Hours: M-F 8:30am - 5:00pm (10), 9 ... Skills 3 to 5 years Recent PBM and/or pharmacy experience Education * HS Diploma/GED * Bachelor ...

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Remote Pbm information

What Are Remote PBM Jobs?

Remote PBM jobs allow you to work from home while managing a pharmacy benefit management program. As a remote PBM analyst, consultant, or manager, your duties may include analyzing data to decide how to improve the program, using virtual office software to coordinate with assistants and other coworkers, negotiating to help lower pharmaceutical drug prices, and otherwise keeping a healthcare benefits program running. PBM interfaces support things like claims intake and pre-processing, clinical and medical management, analytics, and related systems to help ensure centralized control and management of the program. So, the ability to multitask and manage diverse processes is essential to success in these roles.

What are Remote PBMs?

Remote PBMs, or Remote Pharmacy Benefit Managers, are professionals who manage prescription drug benefits for health plans, employers, and other groups from a remote location. They are responsible for ensuring that members receive appropriate, cost-effective medications while balancing the needs of both patients and payers. Remote PBMs work with pharmacies, insurance companies, and healthcare providers to process claims, negotiate pricing, and implement drug formulary policies. This role can be performed from home or other off-site locations using secure digital tools and platforms.

What are the key skills and qualifications needed to thrive as a Remote Pharmacy Benefit Manager (PBM), and why are they important?

To thrive as a Remote Pharmacy Benefit Manager (PBM), you need a strong background in pharmacy, healthcare administration, or a related field, often supported by relevant degrees or certifications. Familiarity with pharmacy benefit management software, claims processing systems, and data analytics tools is typically required. Exceptional attention to detail, analytical thinking, and effective communication are crucial soft skills for collaborating with stakeholders and resolving complex issues remotely. These skills ensure accurate benefit administration, regulatory compliance, and positive outcomes for clients and patients in a remote work environment.

What are some common challenges faced by remote PBM (Pharmacy Benefit Manager) professionals, and how can they be addressed?

Remote PBM professionals often encounter challenges such as maintaining effective communication with team members, staying updated on regulatory changes, and managing sensitive health information securely. To address these, it's important to leverage collaboration tools, participate in regular virtual meetings, and stay engaged with ongoing training. Additionally, adhering to best practices for data privacy and fostering strong relationships with both clients and pharmacies can help ensure smooth operations and job satisfaction.

What is the difference between Remote Pbm vs Remote Pharmacovigilance Associate?

AspectRemote PbmRemote Pharmacovigilance Associate
Required CredentialsPharmacy or healthcare background, certifications like CPR or pharmacy licenseHealthcare degree, certifications in pharmacovigilance or drug safety
Work EnvironmentRemote, healthcare or pharmacy settingsRemote, pharmaceutical or biotech companies
Industry UsagePharmacy, healthcare providers, clinical settingsPharmaceutical industry, drug safety departments
Common Search/ComparisonRemote Pbm vs Remote Pharmacovigilance Associate

Remote Pbm roles focus on pharmacy benefit management, involving healthcare and insurance processes, while Remote Pharmacovigilance Associate positions are centered on drug safety and monitoring adverse effects in the pharmaceutical industry. Both roles are remote, require healthcare-related credentials, and are used within healthcare and pharma sectors, but they serve different functions within the industry.

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What cities near Raleigh, NC are hiring for Remote Pbm jobs? Cities near Raleigh, NC with the most Remote Pbm job openings:
Remote Pbm jobs near you
Infographic showing various Remote Pbm job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
HIRING! Remote Pharmacy Technician [PBM Customer Care] - JD25

HIRING! Remote Pharmacy Technician [PBM Customer Care] - JD25

Techlink Systems

Raleigh, NC • Remote

$22 - $23.21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Pharmacy Technician I 
Location: Fully Remote, must be available in work in EST schedules
Work Hours: M-F 8:30am – 5:00pm (10), 9:00am – 5:30pm (5), 9:30am – 6:00pm (5)

Job Description:
The national pharmacy technician certification is preferred. We accept a national certification with either the PTCB or NHA.

Duties
The pharmacy technician supports the organization’s mission and purpose by providing front-line customer support for a diverse portfolio of customers. This individual will be responsible for handling inbound telephone inquiries from members, pharmacies, and prescribers in our National Customer Care Center. Consistently meet established productivity, schedule adherence, and quality standards.

SPECIFIC RESPONSIBILITIES:

  • Provide real-time support to pharmacies with point of service inquiries.
  • Educate prescribers on formulary and prior authorization processes.
  • Enter customer data and other relevant information into our documentation tool.
  • Assist members with pharmacy benefit inquires.
  • Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness.
  • Effectively communicate issues and resolutions to customers and appropriate internal staff.

Skills
3 to 5 years Recent PBM and/or pharmacy experience

Education

  • HS Diploma/GED
  • Bachelor’s Degree or equivalent experience preferred
  • Pharmacy Technician Certification (PTCB or NHA) preferred

Company Description

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.
We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.