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Remote Patient Assistance Program Jobs in Virginia

Ad Hoc

Senior Program Manager, Platform

Mclean, VA · Remote

$117K - $117K/yr

Senior Program Manager, Platform Job number: 872 This is a remote position. Ad Hoc is a technology ... Employee Assistance Program Ad Hoc LLC is an Equal Opportunity Employer. All qualified applicants ...

Ennoble Care

Actuary - Value-Based Care

Richmond, VA · Remote

$150/hr

Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of ...

BLUEFORCE INC

GAS - IDIQ Program Manager

Carrollton, VA · On-site +1

... Assistance (PM/SA) supports U.S. foreign policy goals through a variety of programs and policies ... This position is remote and may require domestic (DC area) and international travel to Sub-Saharan ...

BlueForce Inc

GAS - IDIQ Program Manager

Carrollton, VA · On-site +1

... Assistance (PM/SA) supports U.S. foreign policy goals through a variety of programs and policies ... This position is remote and may require domestic (DC area) and international travel to Sub-Saharan ...

UHS

REMOTE OTP Counselor

Petersburg, VA · On-site +1

$25 - $28/hr

Provide ongoing assessment and reassessment of patient progress and treatment goals * Deliver ... Tuition assistance and career advancement opportunities * Supportive and mission-driven team ...

Booz Allen Hamilton, Inc.

AI Program Manager

Norfolk, VA · On-site +1

$69K - $158K/yr

Remote Work: Yes Job Number: R0243485 Location: McLean,VA,US Share job via: Share Additional ... tuition assistance, work-life programs, and dependent care. Our recognition awards program ...

UHS

REMOTE OTP Counselor

Petersburg, VA · Remote

$20 - $26.75/hr

Provide ongoing assessment and reassessment of patient progress and treatment goals * Deliver ... Tuition assistance and career advancement opportunities * Supportive and mission-driven team ...

Oracle

Program Manager 4

Reston, VA · Remote

Remote, work from home. Some travel may be required from time to time. Only Oracle brings together ... If you require accessibility assistance or accommodation for a disability at any point, let us know ...

Ad Hoc LLC

Engineer Lead (Dynamics 365) - Remote

Mclean, VA · On-site +1

$103K - $136K/yr

Engineer Lead This is a remote position. Ad Hoc is a technology company that empowers organizations ... Employee Assistance Program Ad Hoc LLC is an Equal Opportunity Employer. All qualified applicants ...

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All JobsPatient Assistance Program JobsRemote Patient Assistance Program JobsRemote Patient Assistance Program Jobs in Virginia

Remote Patient Assistance Program information

What is the difference between Remote Patient Assistance Program vs Patient Support Specialist?

AspectRemote Patient Assistance ProgramPatient Support Specialist
CredentialsVaries; often includes healthcare or social work certificationsTypically requires healthcare or customer service experience
Work EnvironmentRemote, telehealth settingsRemote or in healthcare facilities
Industry UsageHealthcare, insurance, patient advocacyHealthcare, patient services, support roles
Search & Comparison IntentUnderstanding program roles and benefitsComparing patient support roles and responsibilities

The Remote Patient Assistance Program focuses on providing remote support and resources to patients through specialized programs, often involving coordination with healthcare providers. Patient Support Specialists assist patients directly, offering guidance, education, and support, sometimes in person or via telehealth. While both roles serve patient needs, the program is more about managing assistance initiatives remotely, whereas Patient Support Specialists focus on direct patient interaction and support services.

Remote Patient Assistance Program jobs near you
Infographic showing various Remote Patient Assistance Program job openings in Virginia as of July 2026, with employment types broken down into 5% As Needed, 58% Full Time, 32% Part Time, and 5% Contract. Highlights an 100% Remote job distribution.
Patient Enrollment Representative (Remote)

Patient Enrollment Representative (Remote)

Mosaic Pharmacy Service

Sterling, VA • On-site, Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Job Type
Full-time
Description
Patient Enrollment Representative (Remote)
Fully Remote • US Remote • Patient Enrollment Team
Company Overview
Over the next ten years, there will be at least 4.6 million hospitalizations from the misuse of prescription drugs in people 65 or older, resulting in $528 billion in annual avoidable costs. RxAnte is on a mission to improve people's health by helping them get more from medicines. A rapidly growing, tech-enabled healthcare services company with over 30 million lives under management, RxAnte has become a leading provider of value-based pharmacy care management solutions for health plans.
RxAnte launched Mosaic Pharmacy Service in 2019, a wholly owned subsidiary designed to offer pharmacy and chronic care management services for our clients' most medically complex and vulnerable members. Using data, advanced analytics, specialized software, and pharmacy automation, Mosaic is transforming the pharmacy experience for medically complex seniors while also helping payers achieve their quality improvement and cost savings objectives.
How You'll Make a Difference
In this role, you will work at the frontline of Mosaic's growth, calling prospective patients and their caregivers to explain how Mosaic works and guiding them through enrollment so more seniors can start getting more from their medicines.
Your work directly supports medically complex and vulnerable seniors across the country, connecting them to a patient-focused, pharmacist-driven pharmacy that simplifies their medications and helps them feel better about the care they receive every day.
What You'll Do
  • Make an average of 120 outbound calls per day to prospective patients, using call center technology to educate, answer questions, enroll patients, and schedule an onboarding call with a pharmacy technician.
  • Guide prospective patients through the enrollment process using an approved script, making sure they understand the steps and commitment to becoming a Mosaic patient.
  • Accept and respond to inbound calls from prospective and current patients, completing each call according to procedure.
  • Make follow-up calls to reschedule patients, confirm appointments, and ensure onboarding steps are completed.
  • Document interactions, outcomes, and enrollment appointments accurately in Mosaic's systems.
  • Use multiple communication channels, including digital messages, to move patients through onboarding on time.
  • Collaborate with provider and doctors' offices to review onboarding status and support a smooth transition into Mosaic's services.
  • Escalate patient complaints or concerns promptly to the appropriate supervisor.
  • Meet department performance metrics, including outbound call volume, appointments scheduled per day, schedule adherence, and quality targets.
  • Protect patient confidentiality and follow all applicable laws and organizational guidelines.

What We're Looking For
Required
  • At least 1 year of contact center, patient-facing provider office, or customer service experience.
  • Proven ability to manage a high volume of outbound calls while consistently meeting performance targets.
  • Strong, persuasive, and empathetic communication style with the ability to build rapport quickly and explain a service clearly by phone.
  • Comfort following approved scripts to ensure clarity, consistency, and compliance.
  • Exceptional attention to detail and accurate data entry for clear documentation.
  • Discretion and care when handling sensitive or confidential patient information.
  • Ability to work independently from a dedicated, distraction-free home office and handle continuous calls throughout the workday.
  • Reliable home internet of at least 100 Mbps with wired ethernet access. Mosaic provides the computer equipment; you provide your own workspace furniture and a secure, quiet space. Applicants within 30 miles of Sterling, Virginia may be asked to come on site for training or technology support.
  • Availability to work assigned shifts Monday through Friday between 9:00 a.m. and 6:30 p.m. Eastern, plus Saturday 10:00 a.m. to 2:00 p.m. Schedule assigned upon hire.
  • Must be authorized to work in the U.S. without company-sponsored visa sponsorship.

Preferred
  • Prior experience with CRM systems and enrollment communications.
  • Pharmacy experience.
  • Bilingual English and Spanish.

Conditions of Employment
All offers of employment are contingent upon the successful completion of a comprehensive background check and pre-employment drug screening.
Compensation
The expected pay range for this position is $18.00 to $20.00 per hour. This role is also eligible for a quarterly incentive program. Actual compensation within the range is determined by factors including experience, skills, and internal equity.
Benefits
RxAnte and Mosaic Pharmacy Service offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Highlights include:
  • Medical, dental, and vision coverage with prescription benefits, with Company paying 100% of the employee-only premium
  • A Health Savings Account with company contributions
  • A 401(k) retirement plan with an employer match
  • Company-paid life, long-term disability, and accidental death and dismemberment insurance, with voluntary short-term disability available
  • An Employee Assistance Program and a benefits Customer Advocate service
  • Paid time off and paid company holidays
  • Company-provided equipment
  • Support for professional development and training

Equal Employment Opportunity
RxAnte, and subsidiary Mosaic Pharmacy Service, are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Recruitment Fraud Notice
All legitimate RxAnte and Mosaic Pharmacy Service job opportunities are posted on our official careers page, and our recruiters will only contact you from official company email addresses. We will never ask candidates for payment, banking information, or personal financial details at any stage of the recruitment process. Offers of employment are always issued through our formal HR process, never via messaging apps.
Salary Description
$18-$20/hr

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