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Remote Patient Assistance Program Jobs in Arizona

TEKsystems

Patient Service Representative

Phoenix, AZ · Remote

$20/hr

... Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully ... remote position. Application Deadline This position is anticipated to close on Aug 29, 2026. About ...

CopilotIQ

New Member Specialist

Phoenix, AZ · Remote

$16.50 - $20.50/hr

This role is responsible for engaging eligible members by phone, explaining program benefits ... Experience in healthcare, health plans, chronic care, remote patient monitoring, or member ...

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Remote Patient Assistance Program information

What is the difference between Remote Patient Assistance Program vs Patient Support Specialist?

AspectRemote Patient Assistance ProgramPatient Support Specialist
CredentialsVaries; often includes healthcare or social work certificationsTypically requires healthcare or customer service experience
Work EnvironmentRemote, telehealth settingsRemote or in healthcare facilities
Industry UsageHealthcare, insurance, patient advocacyHealthcare, patient services, support roles
Search & Comparison IntentUnderstanding program roles and benefitsComparing patient support roles and responsibilities

The Remote Patient Assistance Program focuses on providing remote support and resources to patients through specialized programs, often involving coordination with healthcare providers. Patient Support Specialists assist patients directly, offering guidance, education, and support, sometimes in person or via telehealth. While both roles serve patient needs, the program is more about managing assistance initiatives remotely, whereas Patient Support Specialists focus on direct patient interaction and support services.

Remote Patient Assistance Program jobs near you
Infographic showing various Remote Patient Assistance Program job openings in Arizona as of July 2026, with employment types broken down into 8% Internship, 77% Full Time, and 15% Part Time. Highlights an 100% Remote job distribution.

Manager - Remote Patient Services

Optima Medical

Scottsdale, AZ • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Optima Medical (Arizona) rating

5.7

Company rating: 5.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

About Optima Medical:

Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation's top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. The ideal candidate will have experience in a fast-paced, patient-focused environment and a passion for delivering excellent service.

Position Overview:

The RPM Manager oversees daily operations of the Remote Patient Monitoring program, ensuring high-quality patient care, strong patient engagement, and compliance with clinical and billing standards.

Key Responsibilities: 
  • Oversee patient enrollments and disenrollments, ensuring accuracy, compliance, and proper patient education
  • Manage patient engagement initiatives, including text campaigns, call lists, and outreach workflows
  • Conduct daily audits of coordinator performance (documentation, vitals review, time tracking, and billing metrics)
  • Monitor urgent and out-of-range vitals and ensure appropriate escalation protocols are followed
  • Lead biweekly performance check-ins and track coordinator KPIs
  • Collaborate with leadership on staffing, performance, and program improvements
  • Manage RPM devices, vendor communication (e.g., Tenovi), and support tickets
  • Oversee device inventory, returns, and redistribution
  • Supervise staff, including timecards, PTO, performance reviews, and coaching
  • Coordinate with IT, facilities, and clinic teams to resolve operational issues
  • Ensure all daily tasks and reporting are completed

Qualifications:

  • Required: Medical Assistant (MA) certification or diploma from an accredited program (CMA, RMA, or equivalent)
  • Experience in Remote Patient Monitoring (RPM), healthcare operations, or a primary care setting
  • Strong understanding of compliance, clinical documentation, and vital sign monitoring/review
  • Proven leadership experience managing staff in a healthcare environment
  • Excellent communication, organizational, and problem-solving skills
  • High school diploma required

Why join our team?

  • Substantial growth opportunities 
  • Leadership and mentoring 
  • Resources to further career 
  • Fun work environment (lunches, events, holiday parties)  
  • Benefits (medical/vision/dental/401k/paid holidays)
  • Supportive and positive work environment

What Optima Medical (Arizona) employees say

Workplace

Get the full story on Breakroom

Optima Medical logo

About Optima Medical

Sourced by ZipRecruiter

Dedicated Providers Our team of Doctors, Nurse Practitioners, and Physician Assistants are not only qualified medically but truly listen to our patients and are attentive to their healthcare needs. Not Just Primary Care We take the word “Primary” to a new level by offering many services and tests that can all be done in the comfort of one facility. Inquire to learn more about what we offer. Professional Service We believe that healthcare should be delivered and received without any burden. Our administrative and clinical staff work in conjunction to reduce wait times and guarantee insurance coverage.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Bullhead City, AZ, US

Year founded

2012

Social media

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