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Remote Patient Access Representative Jobs in Hackensack, NJ

Tech Firefly

Epic Patient Access Lead

Tarrytown, NY · Remote

$90/hr

Remote with monthly travel for GLRAs * Onsite support required during the November go-live Key Responsibilities * Lead Epic Patient Access build and configuration activities. * Provide technical ...

Tech Firefly

Epic Patient Access Lead

Tarrytown, NY · On-site +1

$90/hr

Remote with monthly travel for GLRAs * Onsite support required during the November go-live Key Responsibilities * Lead Epic Patient Access build and configuration activities. * Provide technical ...

Tech Firefly

Epic Patient Access Lead

Tarrytown, NY · Remote

$90/hr

Remote with monthly travel for GLRAs * Onsite support required during the November go-live Key Responsibilities * Lead Epic Patient Access build and configuration activities. * Provide technical ...

Smart Caliber Technology Inc.

Be Seen First

(AVP) - Patient Access Operations (Hospital Systems)

New York, NY · Remote

$150K - $175K/yr

United States (Remote) Employment Type: Full-Time Experience: 12-18+ Years Job Summary We are seeking an experienced Associate Vice President (AVP) - Patient Access Operations with deep functional ...

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How much do remote patient access representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote patient access representative in Hackensack, NJ is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $23.08 per hour, depending on experience, location, and employer.

What is a remote patient access representative?

A Remote Patient Access Representative is responsible for handling patient admissions, insurance verification, appointment scheduling, and other administrative tasks from a remote location. They communicate with patients, healthcare providers, and insurance companies to ensure smooth access to medical services. Strong customer service, attention to detail, and knowledge of medical office procedures are essential for this role. This position typically requires experience in healthcare administration and familiarity with HIPAA regulations.

What does a remote patient access representative do?

A typical day for a Remote Patient Access Representative involves answering patient inquiries via phone, email, or online chat, assisting with appointment scheduling, and verifying insurance details. You may interact with different teams, such as billing, clinical staff, and scheduling, to help coordinate patient care and resolve any access issues. Most of your tasks will be completed using secure computer systems and patient databases from your home office. This remote structure allows flexibility, but also requires strong time management and self-motivation to meet productivity and accuracy standards. The role offers a dynamic and patient-focused environment that plays a vital part in a healthcare organization’s operations.

What skills and qualifications are needed to be a remote patient access representative?

To thrive as a Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with insurance verification or healthcare administration, often supported by a high school diploma or equivalent. Experience with patient management systems, electronic health records (EHRs), and knowledge of HIPAA compliance are typically required. Excellent communication, problem-solving abilities, and adaptability in a virtual environment make someone stand out in this position. These skills are essential for accurately assisting patients, managing sensitive information, and ensuring efficient, supportive service in a remote healthcare setting.

What are popular job titles related to Remote Patient Access Representative jobs in Hackensack, NJ?

For Remote Patient Access Representative jobs in Hackensack, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Patient Access Representative jobs in Hackensack, NJ look for?

The top searched job categories for Remote Patient Access Representative jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for Remote Patient Access Representative jobs?

Cities near Hackensack, NJ with the most Remote Patient Access Representative job openings:

Remote Patient Access Representative jobs near you
Infographic showing various Remote Patient Access Representative job openings in Hackensack, NJ as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $43,208 per year, or $20.8 per hour.

Patient Access Director- Remote

Med-Metrix

Parsippany, NJ • On-site, Remote

Full-time

Re-posted 15 days ago

Med-Metrix rating

6.9

Company rating: 6.9 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

286th of 496 rated business services

Job description

Job Purpose
The Director, Patient Access will provide leadership to RCM/AR Follow Up Managers and their teams, including supervision of staff, reviewing of processes, and providing recommendations for improvement of operations. Goal is to meet or exceed national AR KPI benchmarks and client specific KPI's. Maintain or exceed productivity and quality standards set for departments assigned. Understand and communicate the economic impact of upstream revenue cycle errors causing denials and provide data and recommended effective processes to correct actions. Rely on extensive experience and judgment to plan and accomplish goals.
Duties and Responsibilities
  • Plan, organize and direct overall operations of the Insurance Verification and Authorization Team as it relates to patient intake and pre-visit services
  • Serve as the visionary for Patient Access workflow and work in conjunction with Med-Metrix leadership to set target performance levels
  • Ensure that Med-Metrix stays current with payer regulations and industry requirements and/or trends
  • Identify opportunities/risks and establish and convey to VP, Patient Access Services and other Med-Metrix leaders, providing solutions and plans to execute
  • Maintain an overall objective of maximization of patient satisfaction, reduction of eligibility, benefit and authorization denials and the minimization of write-offs/non-collectible adjustments
  • Proactively monitor KPIs, process metrics and SLAs to ensure the department is achieving best practice performance
  • Review weekly and monthly reporting, and utilize other work tools to review trends in RTE Errors, work queue volumes and denials and proactively address potential issues
  • Provide concise reporting to Executive Leadership on performance benchmarks as they relate to national and client based KPI's
  • Provide management and supervisory duties related to educating and training staff, evaluating staff performance and monitoring productivity
  • Interview, hire, train, evaluate, and develop subordinate staff, where applicable
  • Develop and maintain quality control programs, including in-depth and individual performance reviews
  • Orient new hires and provide in-services and training, continuing education, and development related to those functional areas of responsibility
  • Mentor Manager, Patient Access on strategic thinking, analysis of metrics and effective client communication.
  • Perform a variety of tasks including development of front-end processes, training material, control reports and KPIs
  • Serve as facilitator and lead on Med-Metrix front-end implementations. Finding the "best practice" solutions looking at the whole process
  • Represent Med-Metrix on Client Projects and provide communication back to Med-Metrix executive leadership
  • Provide professional and summarized quantitative analysis to Med-Metrix and client executives through presentation and reporting
  • Provide summarized analysis to Operations Leadership and staff
  • Attend external seminars/training as needed
  • Other duties as assigned
  • Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Understand and comply with Information Security and HIPAA policies and procedures at all times
  • Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Qualifications
  • Bachelor's Degree
  • 7 yrs. min. experience directing and leading a physician business office/professional services CBO or hospital Patient Access department
  • Must be experienced in and have extensive working knowledge of all systems related to the revenue cycle
  • Ability to work well individually and in a team environment
  • Must be reliable, responsible, goal oriented and flexible
  • High degree of integrity including ability to successfully deal with sensitive or confidential information
  • Proficiency in Microsoft Office Suite
  • Strong interpersonal skills, ability to communicate well at all levels of the organization
  • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
  • High level of integrity and dependability with a strong sense of urgency and results oriented
  • Excellent written and verbal communication skills required
  • Gracious and welcoming personality for customer service interaction

Working Conditions
  • Occasional travel to client sites
  • Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
  • Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
  • Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
  • Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

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