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Remote Patient Access Representative Jobs in Decatur, AL

Bastion Recruiting

Customer Service Representative

Cullman, AL · On-site +1

$14 - $19.25/hr

S. CITIZENSHIP We are excited to announce multiple openings for remote Customer Service Representatives to join our growing team. As an organization dedicated to helping clients maximize their ...

Archer Travel Service, Inc

Travel Representative

Athens, AL · Remote

$13.50 - $18.50/hr

About the job Travel Representative About the job Travel customer representative As a Travel ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Urrly

Telehealth Nurse Practitioner (Remote)

Huntsville, AL · Remote

$600 - $720/hr

Document risk adjustment (HCC coding) during patient visits * Close HEDIS care gaps during visits ... No on-call and no travel Impact & growth Your work expands preventive care access for Medicare and ...

Talkiatry

Remote Therapist - Alabama

Huntsville, AL · Remote

$20K/mo

... access to patients with the care they need. This role is designed for independently licensed ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Talkiatry

Remote Therapist - Alabama

Huntsville, AL · Remote

$70K - $90K/yr

... access to patients with the care they need. This role is designed for independently licensed ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Talkiatry

Remote Therapist - Alabama

Huntsville, AL · Remote

$70K - $90K/yr

... access to patients with the care they need. This role is designed for independently licensed ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

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How much do remote patient access representative jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for remote patient access representative in Decatur, AL is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.94 per hour, depending on experience, location, and employer.

What is a Remote Patient Access Representative job?

A Remote Patient Access Representative is responsible for handling patient admissions, insurance verification, appointment scheduling, and other administrative tasks from a remote location. They communicate with patients, healthcare providers, and insurance companies to ensure smooth access to medical services. Strong customer service, attention to detail, and knowledge of medical office procedures are essential for this role. This position typically requires experience in healthcare administration and familiarity with HIPAA regulations.

What are the key skills and qualifications needed to thrive in the Remote Patient Access Representative position, and why are they important?

To thrive as a Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with insurance verification or healthcare administration, often supported by a high school diploma or equivalent. Experience with patient management systems, electronic health records (EHRs), and knowledge of HIPAA compliance are typically required. Excellent communication, problem-solving abilities, and adaptability in a virtual environment make someone stand out in this position. These skills are essential for accurately assisting patients, managing sensitive information, and ensuring efficient, supportive service in a remote healthcare setting.

What does a typical day look like for a Remote Patient Access Representative?

A typical day for a Remote Patient Access Representative involves answering patient inquiries via phone, email, or online chat, assisting with appointment scheduling, and verifying insurance details. You may interact with different teams, such as billing, clinical staff, and scheduling, to help coordinate patient care and resolve any access issues. Most of your tasks will be completed using secure computer systems and patient databases from your home office. This remote structure allows flexibility, but also requires strong time management and self-motivation to meet productivity and accuracy standards. The role offers a dynamic and patient-focused environment that plays a vital part in a healthcare organization’s operations.
More about Remote Patient Access Representative jobs
What cities near Decatur, AL are hiring for Remote Patient Access Representative jobs? Cities near Decatur, AL with the most Remote Patient Access Representative job openings:
Remote Patient Access Representative jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

MCI Military Recruitment

Redstone Arsenal, AL • Remote

$14/hr

Full-time

Posted 2 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers