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Remote Patient Access Representative Jobs in Amherst, MA

Contact Center Rep

Holyoke, MA · Remote

$17.50 - $22.75/hr

Remote opportunity for candidates residing in Massachusetts or Connecticut Schedule: Monday-Friday ... Utilize Baystate clinical and administrative systems to access and communicate patient and ...

Analyst Charge-RIO (Remote)

Springfield, MA · On-site +1

$21.52 - $32.28/hr

... patient experience. Responsible for distribution of analytical reports. Process Focus: Utilizes ... codes representing those services. Maintains documentation regarding charge capture processes.

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Remote Patient Access Representative information

See Amherst, MA salary details

$12

$18

$23

How much do remote patient access representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote patient access representative in Amherst, MA is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.82 per hour, depending on experience, location, and employer.

What is a remote patient access representative?

A Remote Patient Access Representative is responsible for handling patient admissions, insurance verification, appointment scheduling, and other administrative tasks from a remote location. They communicate with patients, healthcare providers, and insurance companies to ensure smooth access to medical services. Strong customer service, attention to detail, and knowledge of medical office procedures are essential for this role. This position typically requires experience in healthcare administration and familiarity with HIPAA regulations.

What does a remote patient access representative do?

A typical day for a Remote Patient Access Representative involves answering patient inquiries via phone, email, or online chat, assisting with appointment scheduling, and verifying insurance details. You may interact with different teams, such as billing, clinical staff, and scheduling, to help coordinate patient care and resolve any access issues. Most of your tasks will be completed using secure computer systems and patient databases from your home office. This remote structure allows flexibility, but also requires strong time management and self-motivation to meet productivity and accuracy standards. The role offers a dynamic and patient-focused environment that plays a vital part in a healthcare organization’s operations.

What skills and qualifications are needed to be a remote patient access representative?

To thrive as a Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with insurance verification or healthcare administration, often supported by a high school diploma or equivalent. Experience with patient management systems, electronic health records (EHRs), and knowledge of HIPAA compliance are typically required. Excellent communication, problem-solving abilities, and adaptability in a virtual environment make someone stand out in this position. These skills are essential for accurately assisting patients, managing sensitive information, and ensuring efficient, supportive service in a remote healthcare setting.

What cities near Amherst, MA are hiring for Remote Patient Access Representative jobs?

Cities near Amherst, MA with the most Remote Patient Access Representative job openings:

Infographic showing various Remote Patient Access Representative job openings in Amherst, MA as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,017 per year, or $18.8 per hour.

Virtual Neurology Care - Nurse Practitioner (Remote) MA

Local Infusion

Holyoke, MA • Remote

$104K - $143K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Role Overview: Nurse Practitioner, Neurology and Memory Care

We are seeking a skilled and compassionate Nurse Practitioner who is licensed in Massachusetts to join our virtual care team. This is a remote, patient-facing clinical role; delivering care to Local Infusion patients and partnering closely with physicians and the broader care team to increase patient access and reduce time to treatment.

Location

Remote

Job Description

• Provide direct clinical care to patients with neurological conditions, memory disorders, and/or dementia via telehealth

• Conduct patient assessments, develop care plans, and manage ongoing treatment in collaboration with supervising physicians including prescribing therapies

• Partner with our neurologist(s) and broader care team to ensure continuity of care

• Educate patients and families on diagnoses, treatment plans, and disease progression

• Maintain accurate, timely clinical documentation in the EMR consistent with regulatory requirements

Key Accountabilities

• Active, unrestricted NP license in Massachusetts; certification in geriatrics, adult-gerontology, or family practice preferred

• 2+ years of clinical experience in neurology, memory care, and/or dementia care settings

• Strong clinical judgement and clinical documentation skills

• Comfortable managing a full patient panel independently with physician collaboration

• Excellent communication skills with patients facing cognitive decline and their caregivers

The Local Infusion Way

Local Infusion is a respectful, upbeat, and remote-first team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious, but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies.

As part of our team, full-time employees get:

  • Potential for performance bonuses

  • Medical, dental, and vision insurance through our employer plan

  • Short and long-term disability coverage

  • 401(k) — as an early stage startup, and we match!

  • 15 Days PTO — and we want you to take it!

  • Competitive paid parental leave and flexible return to work policy.

  • We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way.

We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.