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Remote Participant Services Representative Jobs in Boca Raton, FL

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Remote Participant Services Representative information

See Boca Raton, FL salary details

$28K

$45.8K

$74.5K

How much do remote participant services representative jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote participant services representative in Boca Raton, FL is $45,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $54,100.00 per year, depending on experience, location, and employer.
What job categories do people searching Remote Participant Services Representative jobs in Boca Raton, FL look for? The top searched job categories for Remote Participant Services Representative jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Participant Services Representative jobs? Cities near Boca Raton, FL with the most Remote Participant Services Representative job openings:
Remote Participant Services Representative jobs near you
Infographic showing various Remote Participant Services Representative job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,820 per year, or $22 per hour.

Client Services Representative

EXZEO GROUP, INC

Fort Lauderdale, FL • On-site, Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

JOB SUMMARY

Exzeo’s Client Services Representative will support policy servicing and claims-related activities across multiple insurance carriers. You will provide high-quality service to agents and policyholders on behalf of our clients. This role is responsible for handling inbound inquiries and processing policy transactions with accuracy, efficiency, and compliance.  

AVAILABLE SHIFTS

  • Tuesday-Saturday, 1-10pm
  • Sunday-Thursday, 1-10pm

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Deliver professional, courteous, and solution-oriented customer service 
  • Handle inbound calls and respond to inquiries related to policies, billing, and claims 
  • Process endorsements, policy changes, cancellations, reinstatements, and payments 
  • Prepare quotes and policy documentation 
  • Maintain accurate records across multiple systems 
  • Support First Notice of Loss (FNOL) intake 
  • Assist during catastrophe (CAT) events 
  • Ensure compliance with carrier guidelines and regulations 
  • Meet performance standards, including adherence to schedule, attendance requirements, and Quality Assurance (QA) score expectations 
  • Participate in ongoing training and development; continuing education requirements 

REQUIRED SKILLS & EXPERIENCE

  • Strong communication skills 
  • Excellent customer service ability 
  • Detail-oriented and accurate 
  • Strong problem-solving skills 
  • Ability to multitask in a fast-paced environment 
  • P&C insurance knowledge a plus 
  • Bilingual a plus 

EDUCATION & TRAINING

  • Associate or bachelor’s degree in Insurance, Risk Management, Business Administration, or closely related field preferred.

LICENSE OR CERTIFICATIONS

  • 20-44 or 2-20 Insurance License must be obtained within 90 days of employment (company paid).

To foster Exzeo’s commitment to creating a collaborative work environment, remote workers will be required to report to a central office location for one week every quarter for collaboration, team building, and educational exercises. 

Exzeo offers 100% employer-paid health, dental, vision, life, and disability insurance for employees, a flexible paid time off plan, a 401(k) match, and bonus potential.

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