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Remote Overnight Customer Service Representative Jobs in Utah

Getaway

Customer Representative

Magna, UT · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

New

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Corinne, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...

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Remote Overnight Customer Service Representative information

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How much do remote overnight customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote overnight customer service representative in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is a remote overnight customer service representative?

A Remote Overnight Customer Service Representative is a professional who provides customer support services from a remote location, typically during nighttime hours. Their main responsibilities include assisting customers via phone, email, or chat, resolving issues, and answering questions outside of standard business hours. These roles are essential for companies that offer 24/7 customer support, ensuring that customers receive help whenever they need it. Working remotely allows flexibility, but overnight shifts can require strong time management and the ability to stay focused during late hours.

What are the key skills and qualifications needed to thrive as a remote overnight customer service representative?

To thrive as a Remote Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic troubleshooting tools is typically required. Patience, self-motivation, and the ability to work independently during non-traditional hours are standout soft skills. These competencies ensure timely, effective support for customers and help maintain company reputation during critical overnight shifts.

What are some common challenges faced by remote overnight customer service representatives and how can they be managed?

Remote Overnight Customer Service Representatives often encounter challenges such as managing fatigue during late hours, maintaining engagement without in-person supervision, and handling urgent or escalated customer issues with limited immediate support. To overcome these, it's important to establish a consistent sleep schedule, create a dedicated and distraction-free workspace, and stay connected with team members through regular virtual meetings or messaging platforms. Many companies also provide resources for mental health and encourage teamwork, so taking advantage of these can help maintain productivity and well-being during overnight shifts.

What is the difference between Remote Overnight Customer Service Representative vs Remote Customer Support Agent?

AspectRemote Overnight Customer Service RepresentativeRemote Customer Support Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, overnight shifts, often in call centers or home officesRemote, flexible hours, often in call centers or home offices
Industry UsageCustomer service, retail, telecom, e-commerceCustomer support, tech support, retail, telecom
Search & Comparison IntentFocus on overnight shifts, customer service rolesBroader customer support roles, including day shifts

The main difference is that Remote Overnight Customer Service Representatives work primarily during overnight hours, handling customer inquiries remotely, while Remote Customer Support Agents may work flexible hours and handle a wider range of support tasks. Both roles require similar credentials and are used across various industries, but the overnight schedule distinguishes the Customer Service Representative position.

What are popular job titles related to Remote Overnight Customer Service Representative jobs in Utah?

For Remote Overnight Customer Service Representative jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Overnight Customer Service Representative jobs in Utah look for?

The top searched job categories for Remote Overnight Customer Service Representative jobs in Utah are:

What cities in Utah are hiring for Remote Overnight Customer Service Representative jobs?

Cities in Utah with the most Remote Overnight Customer Service Representative job openings:

Remote Overnight Customer Service Representative jobs near you

LEAP Customer Service Representative

eCallogy

Farmington, UT • Remote

$16.50/hr

Part-time

Posted 2 days ago

New

Job description

eCallogy in partnership with ACD Direct, Inc. is hiring Customer Service Data Entry Representatives for Colorado's Low Income Energy Assistance Program also known as LEAP. Our department will be answering inbound and outbound calls to assist clients in submitting applications for Colorado LEAP Program. Apply for the chance to work for a well-established contact center. You will work side-by-side with a dynamic team of talented professionals. Our goal is to provide professional, accurate and compassionate assistance to our callers. The successful candidate will have excellent communication skills and the ability to learn quickly.


*This is a work from home position - Seasonal 5-6 months

*Tentative start date Sept 28th, 2026

>>>>> Due to our current state contracts, we are unable to hire in these states at this time: AL, AK, AR, CA, CO, CT, DE, DC, HI, ID, MA, MN, MT, NJ, NV, NY, OK, OR, PA, PR, WA, WV, WY

All applicants applying from these states unfortunately cannot be considered.

We also are unable to accept applicants internationally at this time.

Job Duties:

  • Answer inbound calls from potential applicants for Colorado's Low Income Energy Assistance Program.
  • Accurately enter data gathered from applicants.

  • Provide resources and support to callers on our LEAP Application line.
  • Provide knowledgeable responses to telephone inquiries in a courteous and professional manner.
  • Assist callers with application processes
  • Ensure you are familiar with all resources available to successfully complete the work as described.
  • Utilize available systems, knowledgebase and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.
  • Refer escalated calls to appropriate levels as needed.
  • Handle all callers with respect and compassion.
  • Accurately utilize software, databases, scripts and tools appropriately.
  • Be present in Microsoft Teams during work hours and promptly reply to any requests through Teams. Teams is how we communicate or "chat" while taking calls.


Skills and Requirements:

  • Excellent interpersonal skills and the ability to organize simultaneous tasks
  • Must be able to type a minimum of 30 WPM
  • Proven ability to work as a member of a team
  • Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)
  • Windows 10 or newer
  • 16GB of RAM on your PC
  • Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
  • Private work at home environment free from interruption and distraction
  • USB Headset
  • Webcam (for internal team meetings)
  • Position has Part Time- and Full-Time shifts (limited Full-Time shifts)
  • Schedules will be Monday - Friday (Off on Federal and some State Holidays)
  • Two separate monitors are highly recommended.
  • $16/hr (will match state minimum wage law at the higher rate where applicable)

Apply