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Remote Outsourced Customer Service Jobs in Arizona

Customer Service Representative

Tempe, AZ · Remote

$15.25 - $20.75/hr

Our Customer Service Associates are enthusiastic and motivated. We are a team, working together in ... remote interpretation, multilingual email and chat support, business process outsourcing, and ...

Customer Service Representative

Tempe, AZ · Remote

$15.25 - $20.75/hr

Our Customer Service Associates are enthusiastic and motivated. We are a team, working together in ... remote interpretation, multilingual email and chat support, business process outsourcing, and ...

Customer Service Associate - Remote

Phoenix, AZ · On-site +1

$17.50 - $20.50/hr

  • Medical

  • PTO

Help customers and Service Providers troubleshoot software issues * Work as part of a fully remote team, utilizing technology that allows for team communication, training, and meetings Skills Needed

Remote Customer Service Specialist

Mesa, AZ · Remote

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Chandler, AZ · On-site +1

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Glendale, AZ · On-site +1

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Scottsdale, AZ · On-site +1

$17.25 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Tucson, AZ · On-site +1

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Phoenix, AZ · On-site +1

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Mesa, AZ · On-site +1

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Customer Service Associate - Remote

Phoenix, AZ · Remote

$17.50 - $20.50/hr

  • Medical

  • PTO

Help customers and Service Providers troubleshoot software issues * Work as part of a fully remote team, utilizing technology that allows for team communication, training, and meetings Skills Needed

Remote Customer Service Agent

Peoria, AZ · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Queen Creek, AZ · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Goodyear, AZ · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Showing results 1-20

Remote Outsourced Customer Service information

What is the difference between Remote Outsourced Customer Service vs Remote In-House Customer Service?

AspectRemote Outsourced Customer ServiceRemote In-House Customer Service
Work EnvironmentExternal company or agency handles customer support remotelyCompany's internal team working remotely
CredentialsTypically similar; customer service experience and communication skillsSimilar credentials; may require company-specific training
Employer & Industry UsageCommon in industries outsourcing support to third-party providersUsed by companies maintaining internal support teams
Search & Comparison IntentHigh overlap in job functions, cost, and flexibility considerationsFocus on company culture and direct oversight

Remote Outsourced Customer Service involves support teams from third-party providers working remotely, often offering cost-effective and flexible solutions. In contrast, Remote In-House Customer Service refers to internal teams working remotely for the same company, emphasizing direct communication and company culture. Both roles require similar skills but differ in management and operational structure.

What are the most commonly searched types of Outsourced Customer Service jobs in Arizona?

The most popular types of Outsourced Customer Service jobs in Arizona are:

What are popular job titles related to Remote Outsourced Customer Service jobs in Arizona?

For Remote Outsourced Customer Service jobs in Arizona, the most frequently searched job titles are:

What cities in Arizona are hiring for Remote Outsourced Customer Service jobs?

Cities in Arizona with the most Remote Outsourced Customer Service job openings:

Customer Service Representative

TransPerfect

Tempe, AZ • Remote

$15.25 - $20.75/hr

Full-time

Posted 22 days ago


TransPerfect rating

7.0

Company rating: 7.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

266th of 492 rated business services


Job description

TransPerfect Is More Than Just a Job...
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Location: 1725 W. Greentree Drive, #101 Tempe AZ 85284

  • Performance Bonus
  • Career Advancements
  • State of the Art Game Room
  • Superior Employee Engagement Program

Customer Service Associates are responsible for processing in-bound calls with third party client displaying great customer service skills to ensure highest level of customer satisfaction. The CSA manages calls for a Third Party Claims Administrator, and performs all duties as required for the Client Project Manager. Our Customer Service Associates are enthusiastic and motivated. We are a team, working together in an organized and structured environment that thrives on employees who work with integrity, honesty, punctuality, and leadership.

  • Uses proper phone etiquette to provide great customer service for incoming calls for various cases and projects
  • Communicates effectively and address customers' needs to provide accurate information, process inquiries, and solve problems. Escalates the calls as needed
  • Documents all calls appropriately, and follows all procedures as dictated by policy and procedures
  • Conducts themselves in a professional manner at all times - adheres to structured internet rules and regulations on the call center floor
  • Works continuously towards professional development, as in their knowledge of cases and projects that the client handles, using downtime productively
  • Reliable and dependable adherence to attendance requirements, complying with scheduled lunches and breaks to ensure adequate phone coverage unless otherwise directed by the team Supervisor
  • Works various shifts as dictated by the project
  • Attends all scheduled training as required
  • Accomplishes other general tasks as required or necessary

Qualifications

  • High School Diploma or General Equivalency Diploma preferred, 18 years or older
  • 1 year of Customer Service experience, or Call Center experience, and desktop applications experience
  • Effective communication and literacy skills. Ability to read scripted responses naturally, with confidence and accuracy
  • Ability to deal with customers from diverse backgrounds
  • Excellent computer skills with quick and accurate typing, the ability to open several applications at one time and review documents with attention to detail and accuracy
  • Quality Customer Service Skills
  • Ability to handle escalated calls, with empathy and professionalism
  • Decision making and problem solving skills
  • Excellent time management skills

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

TransPerfect Connect (TPC)is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of TransPerfect, the world's largest privately held provider of language services and globalization management technology solutions.


What TransPerfect employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


TransPerfect logo

About TransPerfect

Sourced by ZipRecruiter

TransPerfect was founded in 1992 with a simple mission to provide the highest quality language services to leading organizations worldwide. Started as a two-person company operating out of a dorm room, TransPerfect has spent nearly three decades solving global business challenges for our clients, and has turned into one of the most successful growth stories in the business world.

Industry

Translation services

Company size

5,001 - 10,000 Employees

Headquarters location

New York, NY, US

Year founded

1992

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