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Remote Ota Jobs in Michigan (NOW HIRING)

General Motors

Contract Manager - GM Defense

Warren, MI · On-site +1

$83K - $111K/yr

Remote/Hybrid: This role is based remotely but if you live within a 50-mile radius of Austin ... Research compliance issues, interpret regulations, formulate recommendations using knowledge of OTA ...

All JobsOta JobsRemote Ota JobsRemote Ota Jobs in Michigan

Remote Ota information

See Michigan salary details

$61.9K

$106.9K

$299.8K

How much do remote ota jobs pay per year?

As of Jul 27, 2026, the average yearly pay for remote ota in Michigan is $106,866.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,800.00 and $97,600.00 per year, depending on experience, location, and employer.

What is a Remote OTA job?

A Remote OTA (Over-the-Air) job typically involves managing software updates, data transfers, and system optimizations for connected devices without physical access. This role is common in industries like automotive, telecommunications, and IoT, where professionals ensure seamless remote updates for software, firmware, or network configurations. Responsibilities may include testing updates, troubleshooting issues, and ensuring security compliance. Strong technical knowledge in wireless communications, network protocols, and software deployment is often required.

What are the key skills and qualifications needed to thrive in the Remote Ota position, and why are they important?

To thrive as a Remote OTA (Occupational Therapy Assistant), you need an associate degree from an accredited OTA program and a valid certification (COTA) along with state licensure. Familiarity with telehealth platforms, electronic documentation systems, and rehabilitation software is essential for remote service delivery. Excellent communication, time management, and problem-solving skills help you engage clients and coordinate with supervising occupational therapists. These abilities ensure effective virtual patient care and adherence to compliance standards in a remote healthcare environment.

What are common challenges faced by Remote OTAs and how can they be addressed?

Remote OTAs often face challenges such as limited hands-on interaction with patients, difficulty in building therapeutic rapport virtually, and managing technological issues during telehealth sessions. To address these, it’s helpful to use a variety of virtual engagement techniques, maintain clear and frequent communication with both patients and supervising OTs, and stay current with telehealth best practices. Proactively troubleshooting technology before sessions and regularly collaborating with your team can also enhance service delivery. Embracing flexibility and adaptability will help you provide effective support and achieve patient goals in a virtual setting.

What are popular job titles related to Remote Ota jobs in Michigan? For Remote Ota jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Ota jobs in Michigan look for? The top searched job categories for Remote Ota jobs in Michigan are:
What cities in Michigan are hiring for Remote Ota jobs? Cities in Michigan with the most Remote Ota job openings:
Remote Ota jobs near you
Infographic showing various Remote Ota job openings in Michigan as of July 2026, with employment types broken down into 5% Locum Tenens, 7% As Needed, 60% Full Time, 17% Part Time, 5% Contract, and 6% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $106,866 per year, or $51.4 per hour.
Connected Services Quality Manager

Connected Services Quality Manager

Stellantis

Auburn Hills, MI • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

15th of 44 rated automakers

Job description

Join the Connected Services Quality team and contribute to shaping the next generation of software-defined vehicle experiences. In this role, you will help ensure that connected services, mobile applications, OTA capabilities, remote operations, and digital customer journeys meet the highest quality expectations across the full product lifecycle.

You will be responsible for translating customer feedback, warranty data, field signals, surveys, and benchmark insights into clear quality priorities, ensuring that the most relevant issues are addressed in the product backlog and driven to resolution with Product, Engineering, Validation, OP4C, and regional teams.

We are looking for a customer-obsessed technology enthusiast with a strong background in automotive electronic systems, connected vehicle architectures, and software quality. This is a highly transversal role for someone who can combine technical depth, data-driven decision-making, stakeholder influence, and a passion for improving real-world customer experience.

Responsibilities:

  • Analyze customer feedback, warranty claims, QFS/NPS/JD Power survey results, app reviews, social media signals, and field data to identify recurring quality themes and customer pain points.
  • Classify issues by feature, system, customer impact, root cause family, and complaint type, distinguishing between design limitations, malfunctions, usability concerns, and expected behavior by design.
  • Drive data-based prioritization through Pareto analysis, KPI monitoring, and customer impact assessment to ensure the most critical connected services issues are addressed first.
  • Collaborate with Product, Engineering, Validation, OP4C, Control Tower, Regions, Brands, and Customer Care teams to convert customer voice into actionable backlog items, corrective actions, and quality improvement plans.
  • Benchmark Stellantis connected services against best-in-class competitors and top quartile references, leveraging HUB vehicles, benches, simulators, and available test assets to evaluate real customer experience.
  • Define, monitor, and communicate Quality KPIs such as warranty forecast, Things Gone Wrong, PPM/PPH, remote operation success rate, onboarding journey performance, issue aging, and time to fix.
  • Support issue prioritization forums and escalation processes by providing fact-based customer impact analysis, warranty evidence, survey insights, and business risk assessment.
  • Contribute to milestone readiness assessments by evaluating quality maturity, open issue status, validation evidence, customer risk, and launch readiness for connected services features.
  • Promote a continuous improvement mindset by capturing lessons learned, supporting problem-solving activities, mentoring engineering teams, and helping embed quality-by-design practices into development and serial life.

Basic Qualifications:

  • Bachelor’s degree in Engineering, Computer Science, Electronics, Telecommunications, Automotive Engineering, or a related technical field. 
  • A minimum 8 years of experience in the automotive industry, ideally within connected services, software quality, electronic systems, vehicle integration, customer experience, or serial life quality management.
  • Strong understanding of connected vehicle end-to-end architectures, including on-board/off-board systems, telematics, mobile apps, cloud platforms, OTA, service activation, remote services, diagnostics, and vehicle data flows.
  • Solid knowledge of automotive development and quality processes, including PDP/APQP principles, milestone readiness, validation maturity, issue management, lessons learned, and continuous improvement methods.
  • Experience with customer voice analysis, warranty data, survey interpretation, Pareto analysis, KPI definition, trend monitoring, and executive reporting.
  • Ability to connect technical symptoms, customer impact, business risk, and product backlog priorities to drive fact-based decisions.
  • Experience using issue management, collaboration, and engineering tools such as Jira, Confluence, PLM, S2IRIUS, GIM, ALTIS, RTC, Foundry, or equivalent platforms is preferred.
  • Knowledge of problem-solving methodologies such as Root Cause Analysis, 8D, RPS, DFSS, FMEA, or similar quality improvement approaches is a plus.
  • Excellent communication, influencing, and coordination skills in a multi-site, multicultural, and cross-functional environment.
  • Proven ability to lead complex topics without direct authority, align stakeholders, manage escalations, and drive issues to closure.
  • Strong analytical mindset, customer orientation, autonomy, curiosity, and ability to operate effectively in a fast-changing software-defined vehicle environment.
  • Fluency in English is required.

Preferred Qualifications:

  • Master’s degree in Engineering, Computer Science, Electronics, Telecommunications, Automotive Engineering, or a related technical field. 

Our Benefits — Designed with You in Mind

Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.

Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans
We help you plan for the future with:

  • An employer match on contributions to your 401k, Roth, and Catch-Up plans
  • An employer contribution, even if you don’t contribute

Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.

Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back
We believe in investing in your future and your passions:

  • Tuition reimbursement
  • Student loan refinancing programs
  • 18 paid volunteer hours each year to make a difference in your community

And so much more!
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.

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