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Remote Order Verification Jobs in Arizona (NOW HIRING)

Prosperity Home Mortgage

Closer - Remote - CST

Scottsdale, AZ · Remote

$13.75 - $18.50/hr

Verify tax, insurance, and loan data accuracy. * Ensure disclosure timing requirements are met ... Order wires and authorize the disbursement of funds. * Ensure compliance with investor guidelines ...

Arizona Department of Administration

$45K - $50K/yr

REMOTE OPTIONS, PHOENIX Categories: Administrative Support/Customer Service ARIZONA DEPARTMENT OF ... manage purchase orders for office supplies, scheduling internal and external meetings and ...

Arizona Department of Administration

$80K - $100K/yr

REMOTE OPTIONS, PHOENIX Categories: Business and Financial Administration, Communication/Community ... Prepare formal orders based on statutory requirements for the Executive Director's signature and ...

SuperCare Health

Customer Care Specialist

Buckeye, AZ · On-site +1

$14.45 - $24.10/hr

Verifies patient demographics and prior equipment usage with patient * Informs patient of financial responsibilities: copay, share of cost, deductible, etc. * Enters data and each order (new or ...

Arizona Department of Administration

$28K - $48K/yr

REMOTE OPTIONS, PHOENIX Categories: Legal/Investigations/Adjustment/Compliance ATTORNEY GENERAL ... in order to obtain a response from the consumer and/or business. This position may also be ...

The State of Arizona

FORESTER

Chino Valley, AZ · On-site +1

$21.14 - $29.50/hr

All work, including remote work, should be performed within Arizona unless an exception is properly ... Track progress against goals and make adjustments in order to achieve results. Lead with a positive ...

Arizona Department of Administration

$36K - $48K/yr

REMOTE OPTIONS, PHOENIX Categories: Accounting/Auditing, Budget/Finance/Payroll, Business and ... competence through verification of education and experience credentials; monitoring the ...

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All JobsOrder Verification JobsRemote Order Verification JobsRemote Order Verification Jobs in Arizona

Remote Order Verification information

What is remote order verification?

Remote order verification is the process of reviewing and confirming customer orders from a remote location, often to prevent errors or fraud before processing. People in this role typically check order details for accuracy, ensure payment information is correct, and may contact customers to verify their identity or intent to purchase. This job is vital for online retailers and businesses that process orders digitally, as it helps maintain customer trust and reduce financial risks. Remote order verification specialists work from home or other remote settings, using digital tools to access order data and communicate with customers or team members.

What are some common challenges faced in a Remote Order Verification role and how can they be managed?

One of the main challenges in a Remote Order Verification position is accurately identifying fraudulent or suspicious orders without face-to-face interaction. This requires strong attention to detail, effective use of verification tools, and clear communication with customers to clarify discrepancies. Additionally, working remotely can sometimes lead to feelings of isolation, so staying connected with your team through regular virtual meetings is important. Time management and self-motivation are also crucial, as you'll need to balance efficiency with thoroughness to ensure customer satisfaction and prevent losses.

What are the key skills and qualifications needed to thrive as a Remote Order Verification Specialist, and why are they important?

To thrive as a Remote Order Verification Specialist, you need strong attention to detail, data entry accuracy, and familiarity with order processing procedures, often supported by a high school diploma or equivalent. Experience with CRM systems, order management software, and secure communication platforms is typically required. Excellent verbal communication, problem-solving abilities, and customer service skills set top performers apart in this role. These capabilities are crucial for ensuring order accuracy, preventing fraud, and delivering a seamless customer experience in a remote work environment.

What is the difference between Remote Order Verification vs Remote Customer Service Representative?

AspectRemote Order VerificationRemote Customer Service Representative
Primary RoleVerify and process customer orders for accuracy and completenessAssist customers with inquiries, complaints, and support
Required SkillsAttention to detail, data entry, order processingCommunication, problem-solving, empathy
Work EnvironmentTypically back-office, focused on order systemsCustomer-facing, often via phone or chat
Common CertificationsOrder processing or data entry certificationsCustomer service or communication certifications

Remote Order Verification focuses on ensuring customer orders are accurate and complete, primarily working behind the scenes. In contrast, Remote Customer Service Representatives engage directly with customers to resolve issues and provide support. While both roles require strong communication skills, order verification emphasizes accuracy and data handling, whereas customer service emphasizes interpersonal skills.

What are popular job titles related to Remote Order Verification jobs in Arizona? For Remote Order Verification jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Remote Order Verification jobs in Arizona look for? The top searched job categories for Remote Order Verification jobs in Arizona are:
What cities in Arizona are hiring for Remote Order Verification jobs? Cities in Arizona with the most Remote Order Verification job openings:
Remote Order Verification jobs near you
Service Coordinator (Hybrid Remote)

Service Coordinator (Hybrid Remote)

Orthoscan, Inc.

Scottsdale, AZ • On-site, Remote

$20 - $25.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Ziehm Imaging - Orthoscan Inc. is currently seeking a motivated, career-oriented professional with a positive can-do attitude to join our team as a full-time Service Coordinator.
Why Work for Ziehm Imaging - Orthoscan Inc.?
There's something special about Ziehm-Orthoscan. There's a sense of pride that comes from building a product that helps improve people's lives and making the most of ourselves as a company and as individuals. We know the success of Ziehm-Orthoscan depends on every employee in our organization, it is our people who make the difference. We are on a new journey of growth, building on our assets: our brand, our financial strength, our global reach, and the strong commitment of our management and employees. Our journey focuses on leveraging our strengths to become a truly sustainable growth company and, ultimately, one of the most respected companies in the world.
What do we offer?
  • Hybrid remote work
  • The challenge of meaningful work - we offer constant opportunities to grow and develop world-class skills and a truly rewarding career.
  • A unique culture where people convert their passion into action.
  • The kind of competitive compensation you would expect from a world leader.
  • Ten paid holidays plus a generous PTO and vacation time plan.
  • Great benefit plans, major medical, dental and vision.
  • Company 401(k) plan with an employer match.

What do we expect from you?
  • You have a passion for serving others.
  • Creative and fresh thinking in your work.
  • A spirit of collaboration - you thrive when you work with a diverse range of people with different views, perspectives and priorities.
  • The ability and experience to perform the job duties successfully.

JOB SUMMARY:
Under the direction of the Customer Satisfaction Manager, the Service Coordinator is responsible for completing a variety of data entry assignments, maintaining logs, scheduling installations, tracking and processing Return Authorizations (RA's), and for providing customer service to in-coming callers and to other departmental personnel as needed.
ESSENTIAL FUNCTIONS:
  • Continually provide exceptional customer service to both customers and internal stakeholders.
  • Coordinates service dispatch calls, obtains purchase orders, complete forms for parts to be shipped by A/R.
  • Serves as a liaison for Service to Sales and Accounting Departments.
  • Logs customer concerns using standard processes and within regulatory guidelines and serves as a liaison for service to all departments.
  • Work with Sales Coordinator to schedule installations both Domestically and Internationally. Updates dispatch logs including the closing of Service calls on a daily basis.
  • Track Return Authorization (RA'S). Creates, closes and sends the appropriate documentation to customers for return parts.
  • Schedules incoming Service requests with appropriate Service team members.
  • Responsible for part ordering for customer orders.
  • Participate in weekly department meetings.
  • Responsible for escalating customer complaints to Regulatory Affairs or responsible department.
  • Creates estimates, obtains purchase orders, and verifies billing accuracy.
  • Coordinates with sales and accounting to set up new customers and resolve contract/warranty concerns.
  • Verify service reports for accounting department to process for customer invoicing.
  • Follows the company's Quality Policy, The Department's Quality Objectives, and understands how the work performed impacts Quality and overall customer satisfaction.

BASIC QUALIFICATIONS:
Education:
  • High School Diploma or GED

Experience:
  • Minimum 2 - 3 years of customer service experience with an emphasis on addressing email inquiries and phone calls.
  • Must have strong computer skills with various Microsoft applications.
  • Salesforce or ServiceMax experience is a plus.
  • Previous experience in the medical field is a plus.
  • Scheduling and logistics experience is strongly preferred.

COMPENTENCIES:
  • Ability to work professionally with many different personalities and customers.
  • Demonstrated passion for problem solving and serving customers.
  • Excellent oral and written communication skills with a passion for working with customers.
  • Ability to adapt and work efficiently in a rapidly changing dynamic environment with a willingness to manage multiple simultaneous projects.
  • Strong desire to work in a team environment while contributing to the team success.

WORKING CONDITIONS:
  • Must be able to reliably commute to the office.
  • While in the office, work is performed in an office environment with peers in a team setting.
  • Remote work should be performed from a home office setting and should not be performed in a public location.
  • Ability to work from home (must have strong internet connection)

Work Schedule:
  • Typical workweeks are Monday through Friday, standard 40 hours with occasional overtime as needed to meet customer needs.
  • Optional Hybrid work schedule/split work week available after successful completion of training and 90-day review period. Hybrid schedule may be subject to change in order to meet business needs.
  • May require PPE and periodic exposure to low dose radiation.

We support a drug free work environment.
Ziehm Orthoscan is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status and disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements.

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