Remote Order Processor Jobs in Phoenix, AZ (NOW HIRING)

OVERVIEW:

Support senior colleagues in the EDI & API Integrations design, development, testing, configuration and implementation of software applications activities.

EXPERIENCE 

General Experience 

• Basic experience of simple office / operational systems 

Candidates must be within 250 miles of an APL Logistics facility or office.

The typical starting salary range for this position is: $109,300 - $120,000.

The actual salary offer will take into account multiple factors including skills, experience, and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits.

Candidates are eligible for the following benefits: 
PTO 
6 days sick time
9 paid holidays
1 paid "Personal Holiday"
Company Bonus Plan
401(K) SAVE Plan
Annual Fixed Contribution
Medical, Dental, Vision, and Life & Disability coverage
Voluntary Benefits
Accident/Critical Illness/Hospital Indemnity Benefits
Tuition reimbursement and student loan assistance
Employee Assistance Program (EAP)
Health Savings Account (HSA) with employer funding and wellness incentives
Flexible Spending Account (FSA)
Employee Referral Program

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Work Location Requirement - APL Logistics
Employees residing within 25 miles of an APL Logistics Hub Office (AZ, FL, MI, NC, OR) are required to follow a designated Hybrid schedule as described below:  Fully on-site, or fully remote schedules are determined based on role and business needs.
    Hybrid employees must report to the office 8 days per month, scheduled by their supervisor.
    Warehouse roles are typically fully on-site.
    Candidates outside the 25-mile radius may be considered for fully remote roles, depending on business needs.
Remote work requires full compliance with company policies, including workspace standards, timekeeping, and communication protocols. Commuting costs are not reimbursed.  Adherence to this policy is a condition of employment.

RESPONSIBILITIES:

Applications Software Management

• Participate in discussions with stakeholders to understand user requirements and conduct requirements analysis. 

• Support in programming activities; follow recommended coding standards and secure coding principles to avoid security vulnerabilities. 

• Assist in solution design, development, testing, configuration etc. 

• Carry out static analysis tasks to evaluate design quality. 

• Assist with the development of the test plans and test cases. 

• Identify stakeholders participating in testing activities. 

• Collect and analyze test execution results. 

• Obtain and consolidate regular feedback from users. 

• Support in continuous improvement efforts (e.g. RPA) to enhance performance and provide increased functionality. 

• Assist in script maintenance and updates to accommodate changes in requirements and/or implementation. 

• Support in the releases of software application versions and features. 

• Support in training end users on the usage of applications, enhancement features etc. 

• Ensure strict adherence to the Solution Delivery Process Guide (SDPG) and the organization's Policy and Operating Manuals. 

• Prepare requirements documentation, descriptions of interfaces, and functional and non-functional requirements. 

• Document processes and test results surrounding the software architecture, application design processes, component integration, testing guidelines and other key elements. 

• Generate reports for stakeholders as per requests. 

• Participate in the internal and external compliance audits when called upon; including the provision of audit request items, interviews etc.

• Strong working experience on both technical and functional expertise in EDI programming tools (e.g., IBM Transformation Extender (IBM ITX), Axway B2Bi) and perform EDI (ANSI-X12 / EDIFACT / XML / CSV / JSON / SOAP+XML) logical map development related to logistics industry, using standard protocols of AS2 / SFTP / FTP / PESIT / MQ / MQFTE etc and good API working knowledge on JSON, Swagger, Open API, WSDL, SOAP+XML, transformations, API connectors, Catalog, publish, maintain, manage access in API Portals and various API authentications like API Key, OAuth, basic userid/password, SSL, etc., and possess good understanding of Logistics and SCM operations to conduct and manage project development.

Vendors & Sub-Contractors Management 

• Participate in review sessions with vendors/sub-contractors and internal stakeholders respectively 

• Manage the delivery of coding tasks through vendors