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Remote Order Processor Jobs in Phoenix, AZ (NOW HIRING)

IT1

Sales Operations Support

Tempe, AZ ยท Remote

Support the sales team by overseeing the order process within our internal systems * Providing ... If located outside of a reasonable commute, remote candidates will be considered Benefits

AnywhereWorks

Be Seen First

Remote Client Experience Associate

Phoenix, AZ ยท Remote

$16/hr

You will be taking customer calls, capturing incoming leads, taking orders, and scheduling ... The full system and internet requirements can be found on our website in the application process.

ForgeFit

Remote Customer Service Specialist

Scottsdale, AZ ยท On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Phoenix, AZ ยท On-site +1

$17 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Mesa, AZ ยท On-site +1

$16.75 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Chandler, AZ ยท On-site +1

$16.75 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Mesa, AZ ยท Remote

$16.75 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Glendale, AZ ยท On-site +1

$17 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

DivIHN Integration Inc

Finance Clerk (Remote)

Glendale, AZ ยท Remote

$18.25 - $24.25/hr

Prepare and submit Internal Order (IO) requests in accordance with established procedures ... Review and update documentation to reflect system changes and process improvements. * Provide ...

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How much do remote order processor jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote order processor in Phoenix, AZ is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.05 per hour, depending on experience, location, and employer.

What is a remote order processor?

Remote Order Processors are professionals who manage customer orders for products or services from a remote location, often working from home. Their responsibilities typically include receiving and reviewing orders, entering order information into computer systems, verifying details for accuracy, and coordinating with other departments to ensure timely delivery. They may also handle customer inquiries related to orders and resolve any issues that arise during the process. Remote Order Processors play a vital role in ensuring a smooth order fulfillment process for businesses operating online or with distributed teams.

What skills and qualifications are needed to thrive as a remote order processor?

To thrive as a Remote Order Processor, you need strong attention to detail, organizational skills, and data entry proficiency, often supported by a high school diploma or equivalent. Familiarity with order management systems, ERP software, and basic spreadsheet tools is typically required. Excellent communication, time management, and problem-solving abilities distinguish top performers in this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a remote environment.

What are common challenges faced by remote order processors, and how can they be managed?

Remote Order Processors often encounter challenges such as managing a high volume of orders, ensuring accuracy when entering data, and coordinating efficiently with other departments like shipping or customer service. These challenges can be managed by developing strong organizational skills, utilizing order management software effectively, and maintaining clear communication channels with team members. Staying proactive in resolving discrepancies and regularly reviewing order information also helps minimize errors and keeps processes running smoothly.

What is the difference between Remote Order Processor vs Remote Customer Service Representative?

AspectRemote Order ProcessorRemote Customer Service Representative
CredentialsBasic computer skills, order management software familiarityCommunication skills, customer service experience
Work EnvironmentOrder processing systems, inventory databasesCall centers, chat platforms, email support
Industry UsageRetail, wholesale, logisticsRetail, telecom, tech support
Common Search IntentOrder processing tasks, remote order jobsCustomer support roles, remote service jobs

Remote Order Processors focus on managing and processing customer orders using specialized software, often within retail or logistics industries. Remote Customer Service Representatives handle customer inquiries and support via calls or chats. While both roles require strong communication skills, the primary difference lies in their core responsibilities and work tools.

What are popular job titles related to Remote Order Processor jobs in Phoenix, AZ?

For Remote Order Processor jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Order Processor jobs in Phoenix, AZ look for?

The top searched job categories for Remote Order Processor jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Remote Order Processor jobs?

Cities near Phoenix, AZ with the most Remote Order Processor job openings:

Remote Order Processor jobs near you
Infographic showing various Remote Order Processor job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,817 per year, or $18.2 per hour.

Order Processing and Returns Associate (Remote)

Phoenix, AZ โ€ข On-site, Remote

Keystone Technologies, Inc.
See more jobs at Keystone Technologies, Inc.external

$16.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired 2 days ago.ย Applications are no longer accepted.

Key responsibilities

  • Enter customer purchase orders into the computer system and work with the warehouse team to fill orders.

  • Process shipments released from third-party warehouses and manage back orders, communicating with customers accordingly.

  • Coordinate logistics for returned goods and shipments, communicate order status updates to customers, and serve as a customer service contact to resolve issues related to orders and returns.

Job description

*This is a permanent remote position. Must be located on either Mountain Standard Time or Pacific Standard Time. Please note this position would require travel to the Headquarters location (Lansdale, PA) for onboarding and training during the first week.
Please do not apply unless you are located on MST or PST and are able to travel to Headquarters during the first week of employment.*
About Keystone Technologies:
Founded in 1945, Keystone Technologies is a third-generation, family-owned business headquartered in the Greater Philadelphia area. A national leader in the commercial and industrial lighting industry, Keystone reaches customers across the U.S. with its mission of "Light Made Easy."
Who We Are:
We're not your typical lighting company ๏ฟฝ and we like it that way. At Keystone, we move fast, think big, and challenge the status quo to deliver on our promise of Light Made Easy๏ฟฝ. Our team thrives on new ideas, supports one another, aims high, works hard, and laughs often. And we always put people first ๏ฟฝ whether that's our customers, partners, or each other. If you're passionate about growing, collaborating, and making a difference, you'll feel right at home here.
Our Core Values
  • Wow Customers: Every interaction is an opportunity to show how much we care and appreciate all our customers, internal and external, so we create unique experiences that go above and beyond their expectations.
  • Grow Passionately: We embrace growth through creativity, curiosity, and an eagerness to learn. Our work isn't just about achieving more; it's about evolving personally and professionally, transforming at every opportunity.
  • Do Right: It's not just good ethics to do the right thing; it's good business. We uphold the highest integrity, and we do the right thing even when it's hard. Why? Because trust is our most important currency.
  • Value People: We come from a range of backgrounds, affiliations, and experiences. We honor everybody's story and build lifelong relationships, whether with colleagues, customers, or partners, because to reach our fullest potential means empowering people to thrive.
  • Challenge Convention: We refuse to blindly accept the status quo. With agility, courage, and tenacity, we continuously improve ๏ฟฝ asking tough questions, looking beyond surfaces, and not stopping to rest on our accomplishments.

What we offer:
Our benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities.
The Opportunity:
The Order Processing & Returns Team ensures that customer orders are filled, and customer returns are processed timely, accurately, and to the customers' specifications. The team manages the flow of customer purchase orders from receipt to shipment to ensure fulfillment of our Light Made Easy promise by problem-solving and working effectively with customers and various departments to fill every order and complete returns as expeditiously as possible.
Your Impact:
  • Entering customer purchase orders into computer system and work with warehouse team to fill orders
  • Processing shipments released from third party warehouses
  • Managing back orders and communicate with internal and external customers accordingly
  • Working with various internal departments to resolve issues related to pricing, credit, inventory availability, shipping, etc.
  • Communicating directly with customers to provide order status updates
  • Developing a working knowledge of our part numbers and product offering
  • Serving as a customer service contact for external and internal customers to see RMA cases through to completion
  • Interacting with customers and sales personnel to initiate claims
  • Collaborating with product development team to have warranty claims reviewed
  • Investigating shipping discrepancies with warehouse team and perform required computer transactions to adjust inventory levels
  • Communicating with accounting team to ensure customers receive proper credits
  • Coordinating all logistics to collect returned goods and ship replacements
  • Communicating directly with customers to provide case status updates
  • Maintaining key customer records in computer system

What you bring:
  • High School Diploma or equivalent required
  • 1-3 years of customer service experience or in a related field
  • 1-3 years of data entry experience
  • Proficient in Microsoft Office applications, specifically Excel
  • Excellent verbal and written communication skills
  • Exceptional organizational skills and attention to detail
  • Ability to work individually and in a team
  • Ability to prioritize and juggle tasks while maintaining accuracy in a fast-paced work environment
  • Ability to process in a timely manner
  • Able to maintain professional relationships with internal and external customers

Please note that we do not accept unsolicited resumes from recruiters or employment agencies.

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