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Remote Order Processing Jobs in Rochester, MI (NOW HIRING)

TEKsystems

Customer Service Representative

Warren, MI · Remote

$19 - $19.50/hr

Remote (Preference given to Michigan-based candidates) Schedule: Must be flexible to work within ... Answer customer questions regarding vehicle features, specifications, reservations, orders ...

Trinity Health

Enterprise Architect (REMOTE)

Livonia, MI · On-site +1

$64.50 - $83.25/hr

Designs, develops and manages the processes of backend hardware forecasting for organization ... Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive ...

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Remote Order Processing information

See Rochester, MI salary details

$9

$16

$23

How much do remote order processing jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote order processing in Rochester, MI is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.61 per hour, depending on experience, location, and employer.

What is a remote order processing?

A Remote Order Processing job involves handling customer orders from a remote location. Responsibilities may include entering orders into a system, verifying order details, processing payments, and ensuring timely fulfillment. This role often requires strong attention to detail, good communication skills, and familiarity with order management software. Many businesses, such as e-commerce companies and retail suppliers, hire remote order processors to streamline operations. It is a crucial role that helps ensure customer satisfaction and efficient order fulfillment.

What does a remote order processing do?

A typical day in Remote Order Processing involves reviewing and entering customer orders into order management systems, verifying details for accuracy, and resolving any discrepancies through communication with customers or internal teams. You may also be responsible for updating order statuses, coordinating with warehouse or shipping departments, and addressing order-related inquiries via email or phone. While the work is generally independent, collaboration with sales, logistics, and customer service teams is common. Effective multitasking and time management are key, as you’ll often juggle several orders or requests at once. This role suits those who enjoy structured responsibilities and direct impact on customer satisfaction.

What are the key skills and qualifications needed to thrive in remote order processing?

To thrive in Remote Order Processing, strong attention to detail, organizational skills, and experience with order management or data entry are essential, often supported by a high school diploma or equivalent. Proficiency with common order processing platforms (such as SAP, Oracle, or Shopify), CRM tools, and basic spreadsheet software is typically required. Excellent communication skills, problem-solving ability, and reliability help set candidates apart in this remote environment. These skills and qualities ensure accurate, efficient order fulfillment, customer satisfaction, and seamless collaboration with internal teams.

What are popular job titles related to Remote Order Processing jobs in Rochester, MI?

For Remote Order Processing jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Remote Order Processing jobs in Rochester, MI look for?

The top searched job categories for Remote Order Processing jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Remote Order Processing jobs?

Cities near Rochester, MI with the most Remote Order Processing job openings:

Remote Order Processing jobs near you
Infographic showing various Remote Order Processing job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 2% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,058 per year, or $16.9 per hour.

Experienced Patient Services Specialist I - Days - Remote (Michigan Residents)

Henry Ford Health System

Troy, MI • Remote

$17.75 - $24.25/hr

Full-time

Medical, PTO

Re-posted 7 days ago

Henry Ford Health rating

7.0

Company rating: 7.0 out of 10

Based on 575 frontline employees who took The Breakroom Quiz

421st of 898 rated healthcare providers

Job description

Are you ready to make a difference in patient lives from the comfort or your own home?  In this position you will be providing exceptional customer service to assist patients with their medical bills via phone.  We pride ourselves on one call resolution and provide career growth to those who want to excel.

The hours are as follows with NO weekends required;

  • 930am-6pm Monday through Thursday
  • 830am - 5pm Fridays
  • Training is 6 weeks with hours from 8am-430pm Monday-Friday

The position also offers Health Insurance and paid time off.

GENERAL SUMMARY:
Responds to patient inquiries regarding healthcare accounts receivables across a multi-facility integrated healthcare delivery system, which includes all hospital and 
professional billing associated with Henry Ford Health inpatient hospitals, outpatient clinics, laboratory, radiology and employed physicians. Communicates effectively with patients, colleagues, providers, system operational staff, supervisors, and managers. Works independently for maximum efficiency in a high-volume billing Call Center.

PRINCIPLE DUTIES AND RESPONSIBILITIES:
1. Handles in-coming telephone activity including answering phones promptly according to system Quality standards, documenting all interactions thoroughly, accurately, and legibly, and takes accountability for inquiries.
2. Ensures timely responses to service center inquiries via phone, fax, email, or mail to assist the customer in understanding their patient responsibility. Strives for first contact resolution in a timely and efficient manner.
3. Ensures timely responses to pre-collection and bad debt collection agency inquiries. 
4. Researches and educates patients on outstanding bills and their status, which includes but is not limited to accounts not included in a payment arrangement, recognizing inaccurate information, partnering with legal to review bankruptcies, assisting with Coordination of Benefits, third party liability claims, etc.
5. Initiates and resolves account receivable errors with the hospital and professional billing or coding teams, which includes but is not limited to autopay updates, newborn/patient registration, and adding or removing balances to/from external collection agencies, coding errors, claim filing errors, etc.
6. Effectively discusses the patients' options for resolving outstanding balances including approved discounts and recognizing their eligibility for financial assistance. Connects patients to the Financial Counseling team for charity screening.
7. Ensures accurate and compliant processing and posting of all system payment types to patient hospital and professional claim balances. 
8.  Assists patients with setting up and navigating the online MyChart system.
9.  Obtains, verifies through internal and external resources, adds insurance, and confirms payer filing order. 
10.  Analyzes and processes refunds as a result of overpayment. 
11.  Meets system standard quality and productivity expectations. 
12.  Identifies and escalates potential billing error trends to leadership. 
13.  Effectively communicates any patient balance issue with internal and external payer, vendors, or contractors. 
14.  Maintains strict confidentially standards for patient information. Complies with organizational, federal, and state regulations and policies on confidentiality.
15.  Supports the standards set forth in the Henry Ford Health Code of Conduct by adhering to legal, ethical, and HIPAA standards.
16.  Performs other related duties as assigned

EDUCATION/EXPERIENCE REQUIRED:
High school diploma or G.E.D. equivalent. Associate's degree in Business Administration, Accounting, Billing, Coding, or related field preferred. 
Three (3) years of Call Center experience.
One (1) year of billing (billing and coding) experience.
Six (6) months of remote work experience.
Internet requirement of 25 Mbps and wired. 
Experience in healthcare/medical office customer service strongly preferred.
Ability to interpret insurance billing process (Primary, Secondary, co-insurance, deductibles, and co-pays).
Technical skills (navigation, Microsoft Suite, initial troubleshooting) including guiding patients with online payment methods.
Ability to remain calm and de-escalate callers, as needed.

What Henry Ford Health employees say

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About Henry Ford Health

Sourced by ZipRecruiter

Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1915

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