Remote Order Processing Jobs in Provo, UT (NOW HIRING)

At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients.  This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!

• Actual Work/Life Balance
• Competitive Pay
• Pay range: $26-$32 hrly/DOE
• Remote or In Office - DOE
• Benefits Package including Medical, Dental, and Vision insurance
• Paid Time Off
• 401k plan with employer match and 100% vesting after 90 days of employment
• A culture with an emphasis on appreciating and valuing the team member
• The opportunity to be part of a rapidly growing national company, with possible position upgrades

The Benefits Specialist supports the administration and delivery of the organization's employee benefits programs, including medical, dental, vision, supplemental benefits, retirement plans, and wellness initiatives. This role supports the day-to-day administration of employee benefits programs through employee support, vendor coordination, data accuracy, and compliance-related activities. The Benefits Specialist serves as a key resource for employees by guiding them through benefit enrollment, changes, and inquiries, while ensuring benefits data integrity and adherence to regulatory requirements. This position partners closely with the Benefits Manager and broader HR team on ongoing operations and special projects.

This position will have a focus on assisting with leave administration and worker's compensation.

• Support the day-to-day administration of employee benefit enrollments and changes, including monitoring benefit election activity, life event benefit changes and ensuring timely processing within eligibility deadlines.
• Provide responsive, high-quality support and guidance to current and former employees and their dependents regarding company-sponsored benefits, including eligibility, enrollment, claims issues, and general benefit inquiries.
• Review and communicate benefit enrollment changes with Payroll to ensure accurate deductions and retroactive adjustments when applicable.
• Maintain and distribute benefit-related tracking reports and templates to support operational accuracy and efficiency.
• Partner with Payroll and HRIS teams to troubleshoot and resolve data, deduction and system issues.
• Process and maintain Qualified Medical Child Support Orders (QMCSOs) and other benefit-related legal documentation.
• Perform regular audits of benefit data and invoices, reconciling information with carriers to ensure accuracy, consistency, and compliance with internal policies and plan requirements.
• Coordinate timely payment of benefit invoices with Finance.
• Support HSA funding activities including reconciliation and coordination with Payroll for both Brighton and Suncrest payroll cycles.
• Assist Benefits Manager with open enrollment activities, benefit renewals, vendor implementations, process improvements, and special projects assigned.
• Support benefit communications by assisting in the development and distribution of educational materials, benefit orientations, guides, and tools.
• Ensure timely delivery of required benefit notices and support compliance with applicable federal, state and local regulations (e.g., ACA, ERISA, COBRA, HIPAA).
• Partner with the HR team to support health and welfare benefit initiatives and employee engagement efforts.
• Ensure COBRA enrollments, terminations, and notices are processed accurately and timely by third-party administrators.

• Actual Work/Life Balance
• Competitive Pay
• Benefits Package including Medical, Dental, and Vision insurance
• Paid Time Off
• 401k plan with employer match and 100% vesting after 90 days of employment
• A culture with an emphasis on appreciating and valuing the team member
• The opportunity to be part of a rapidly growing national company, with possible position upgrades