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Location: (HIESA) Charlotte Job ID: R0076682 Date Posted: 2025-01-29 Company Name: HITACHI INDUSTRIAL EQUIPMENT & SOLUTIONS AMERICA, LLC Profession (Job Category): Sales, Marketing & Product
Location: (HIESA) Charlotte Job ID: R0076682 Date Posted: 2025-01-29 Company Name: HITACHI INDUSTRIAL EQUIPMENT & SOLUTIONS AMERICA, LLC Profession (Job Category): Sales, Marketing & Product
Location: (HIESA) Charlotte Job ID: R0076682 Date Posted: 2025-01-29 Company Name: HITACHI INDUSTRIAL EQUIPMENT & SOLUTIONS AMERICA, LLC Profession (Job Category): Sales, Marketing & Product
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Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy
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Remote Order Processing information
See Monroe, NC salary details
$9.14 - $10.45
1% of jobs
$10.45 - $11.77
1% of jobs
$11.77 - $13.09
6% of jobs
$13.09 - $14.41
14% of jobs
$14.57 is the 25th percentile. Wages below this are outliers.
$14.41 - $15.72
21% of jobs
The median wage is $16.16 / hr.
$15.72 - $17.04
19% of jobs
$17.04 - $18.36
12% of jobs
$18.42 is the 75th percentile. Wages above this are outliers.
$18.36 - $19.67
11% of jobs
$19.67 - $20.99
6% of jobs
$20.99 - $22.31
5% of jobs
$22.31 - $23.62
3% of jobs
$9
$16
$23
How much do remote order processing jobs pay per hour?
What does a remote order processing do?
A typical day in Remote Order Processing involves reviewing and entering customer orders into order management systems, verifying details for accuracy, and resolving any discrepancies through communication with customers or internal teams. You may also be responsible for updating order statuses, coordinating with warehouse or shipping departments, and addressing order-related inquiries via email or phone. While the work is generally independent, collaboration with sales, logistics, and customer service teams is common. Effective multitasking and time management are key, as you’ll often juggle several orders or requests at once. This role suits those who enjoy structured responsibilities and direct impact on customer satisfaction.
What is a remote order processing?
A Remote Order Processing job involves handling customer orders from a remote location. Responsibilities may include entering orders into a system, verifying order details, processing payments, and ensuring timely fulfillment. This role often requires strong attention to detail, good communication skills, and familiarity with order management software. Many businesses, such as e-commerce companies and retail suppliers, hire remote order processors to streamline operations. It is a crucial role that helps ensure customer satisfaction and efficient order fulfillment.
What are the key skills and qualifications needed to thrive in remote order processing?
To thrive in Remote Order Processing, strong attention to detail, organizational skills, and experience with order management or data entry are essential, often supported by a high school diploma or equivalent. Proficiency with common order processing platforms (such as SAP, Oracle, or Shopify), CRM tools, and basic spreadsheet software is typically required. Excellent communication skills, problem-solving ability, and reliability help set candidates apart in this remote environment. These skills and qualities ensure accurate, efficient order fulfillment, customer satisfaction, and seamless collaboration with internal teams.

Full-time
Re-posted 14 days ago
Job description
(HIESA) Charlotte
Job ID:
R0076682
Date Posted:
2025-01-29
Company Name:
HITACHI INDUSTRIAL EQUIPMENT & SOLUTIONS AMERICA, LLC
Profession (Job Category):
Sales, Marketing & Product Management
Job Schedule:
Full time
Remote:
No
Job Description:
Distributor Development Manager
Company: Hitachi Industrial Equipment & Solutions America, LLC. (HIESA)
Division: Marking & Coding
Location: Remote/Home Office
Status: Regular, full-Time
Summary:
Following many years of successful double-digit growth, Hitachi distributors face a challenging and changing market. The DDM's role will be to strengthen distributor sales performance and image by representing Hitachi on behalf of and together with distributors. Devise and implement processes that create improved market visibility for Hitachi, improved product and service delivery to distributors and together result in outstanding levels of customer satisfaction. Support the distributor directly in their geography to develop new business by engaging directly with key customers and creating "Pull" from end user accounts & market verticals.
By successfully engaging with independent distributors in a geographic region and using credible business and selling skills, he/she will win ongoing trust and support for the implementation of Hitachi growth initiatives. They will provide coaching, sales and product training to ensure that Hitachi wins a greater share and brand recognition within the coding market sector. They will implement joint business plans in conjunction with the distributor that link measured actions to incentives. These will include lead generation activities, forecasting, upskilling customer facing teams and deployment of best practice processes that improve overall efficiency and end user customer satisfaction.
Key tasks/deliverables
- Ability to build strong trusting relationships with distributor principles and their operational team, by understanding their key drivers and motivations
- Enhance the performance of sales through distributors within the country or region of responsibility by proactively supporting the sales efforts.
- Develop new business by creating "Pull" from end user accounts & market verticals
- Support distributor to identify customer stakeholders and assist with introductions and accompanied visits.
- Create joint business plans with Distributor-Partners and work closely with them to deliver initiatives with SMART actions and quarterly reviews to achieve sales growth and performance targets.
- Encourage and support the sharing of information for HIESA CRM system and where possible encourage the use of the HIESA's SFDC portal to increase business efficiencies in reporting and order processing. Ensure its use for product warranty registration, key projects, key accounts, and OEM customer recording.
- Travel within the region as required to train and support sales activity, provide sales coaching to Distributor-Partner sales teams to help them sell the result of Hitachi product solutions for end customers (Value).
- Support negotiations with larger accounts
- Provide coaching to distributors to help them sell the value of Hitachi C&M product solutions.
- Where justified, identify requirements to establish new distribution in country / region
- Collect market trends and pricing and communicate these to regional and global development teams to ensure products comply with market needs and requirements.
- Identify any divergence from plan (budget) and create corrective action plans to close or minimize the gap.
Key skills the candidate should demonstrate:
- A track record of implementing successful distributor support processes within a country or region
- Ability to motivate and lead distributors to win sales (with Hitachi coding products) in their defined market, ensuring that a value-add sales approach is adopted.
- Gain respect and acknowledgement from distributor principals and staff, demonstrating the value that you can add and use this to increase transparency and cooperation.
- Provide coaching and skill training and develop programs that will maintain the competitiveness of the distributor within the developing market
- Ability to understand sales and commercial reports and able to derive information from them that will support tactical and strategic decisions to address market or distributor challenges.
- Good organizational skills with the ability to set priorities and effectively manage time.
- Collaborate with marketing to develop campaigns, support new product launches and initiate lead generation plans through exhibitions and Distributor organized events.
- Ensure that the sales and marketing team deploy CRM to record and monitor the sales process, market customer and distributor performance.
- Maintain a deep understanding of customer needs and monitor their preferences against defined satisfaction performance KPIs.
- Support the negotiation and periodic renewals for Distributor and customer contracts.
Qualifications:
- Minimum of 5+ years proven experience as a distributor sales or regional sales manager with who can demonstrate success in winning new business through indirect sales teams, or 5 years of CIJ product and marketplace experience.
- Have experience in organizational change management and has demonstrated experience of introducing new operational and working processes.
- With excellent communication and presentation skills will have the ability to build relationships with independent business entrepreneurs.
- Show empathy and the ability to work well with different cultures and can unite a team under a shared vision.
- Ideally with a background in industrial printing or packaging and experience in supporting selling through direct and indirect sales channels.
EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities
About Hitachi Vantara
Sourced by ZipRecruiter
Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Santa Clara, CA, US
Year founded
2017