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Remote Order Processing Jobs in Melbourne, FL (NOW HIRING)

Quora

iOS Engineer -Remote

Melbourne, FL · Remote

$61.63 - $88.47/hr

Own the entire software development process from timeline estimation to coding, testing and release ... identifying issues in order to unblock yourself for a given project Preferred Requirements:

Noblesoft Technologies

Desktop Support

Melbourne, FL · Remote

$20.75 - $26.25/hr

Role: Remote Desktop Support Location: - Melbourne, FL Primary: * IP Phone support experience ... Create roll implementation process * Keep track of request and make sure they are implemented as ...

Firstsource

Customer Service Representative

Palm Bay, FL · Remote

$13.75 - $18.50/hr

Remote Customer Service Representative - Must live in Palm Bay, Florida Provide customer support to ... processing orders, warranty or billing/payment. For product or service-related issues, will move ...

V2X

Country / Site Manager

Melbourne, FL · On-site +1

However, remote work is permissible with visits as needed to customers and program support ... Maintain strict traceability between proposal commitments and post-award management processes to ...

World Wide Technology

Project Coordinator

Melbourne, FL · Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Experience with financial processes; ability to understand, analyze and create financial reports

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All JobsOrder Processing JobsRemote Order Processing JobsRemote Order Processing Jobs in Melbourne, FL

Remote Order Processing information

See Melbourne, FL salary details

$9

$16

$23

How much do remote order processing jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote order processing in Melbourne, FL is $16.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.70 per hour, depending on experience, location, and employer.

What is a remote order processing?

A Remote Order Processing job involves handling customer orders from a remote location. Responsibilities may include entering orders into a system, verifying order details, processing payments, and ensuring timely fulfillment. This role often requires strong attention to detail, good communication skills, and familiarity with order management software. Many businesses, such as e-commerce companies and retail suppliers, hire remote order processors to streamline operations. It is a crucial role that helps ensure customer satisfaction and efficient order fulfillment.

What does a remote order processing do?

A typical day in Remote Order Processing involves reviewing and entering customer orders into order management systems, verifying details for accuracy, and resolving any discrepancies through communication with customers or internal teams. You may also be responsible for updating order statuses, coordinating with warehouse or shipping departments, and addressing order-related inquiries via email or phone. While the work is generally independent, collaboration with sales, logistics, and customer service teams is common. Effective multitasking and time management are key, as you’ll often juggle several orders or requests at once. This role suits those who enjoy structured responsibilities and direct impact on customer satisfaction.

What are the key skills and qualifications needed to thrive in remote order processing?

To thrive in Remote Order Processing, strong attention to detail, organizational skills, and experience with order management or data entry are essential, often supported by a high school diploma or equivalent. Proficiency with common order processing platforms (such as SAP, Oracle, or Shopify), CRM tools, and basic spreadsheet software is typically required. Excellent communication skills, problem-solving ability, and reliability help set candidates apart in this remote environment. These skills and qualities ensure accurate, efficient order fulfillment, customer satisfaction, and seamless collaboration with internal teams.

What are the most commonly searched types of Order Processing jobs in Melbourne, FL?

The most popular types of Order Processing jobs in Melbourne, FL are:

What are popular job titles related to Remote Order Processing jobs in Melbourne, FL?

For Remote Order Processing jobs in Melbourne, FL, the most frequently searched job titles are:

What job categories do people searching Remote Order Processing jobs in Melbourne, FL look for?

The top searched job categories for Remote Order Processing jobs in Melbourne, FL are:

What cities near Melbourne, FL are hiring for Remote Order Processing jobs?

Cities near Melbourne, FL with the most Remote Order Processing job openings:

Remote Order Processing jobs near you
Infographic showing various Remote Order Processing job openings in Melbourne, FL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,304 per year, or $17 per hour.

Learner Support Analyst (Contract, Remote)

CapeTalent

Indian Harbour Beach, FL • Remote

$20 - $30/hr

Contractor

Posted 11 days ago

Key responsibilities

  • Serve as Tier 1 support across multiple channels including email, Slack, webinars, and live help sessions to assist learners.

  • Investigate, verify, and troubleshoot support tickets by performing diagnostic checks and guiding learners through basic self-service fixes.

  • Maintain the shared inbox by monitoring responses, organizing processed emails, and escalating unresolved issues with detailed evidence.

Job description

Learner Support Analyst (Contract, Remote)

CapeTalent isn’t your average staffing agency. We connect AI-forward Learning & Development professionals with Fortune 100 companies who are shaping the future.

1099 or C2C Contract Details (No W2)

This role is structured for experienced freelancers and independent contractors. W2 employment is not available for this engagement.

  • 6-month contract (strong likelihood of extension)
  • 100% Remote (U.S. or Canadian candidates only)
  • Start date: June 2026
  • 40 hours per week
  • $20-$30/hour (C2C or 1099), based on experience
  • PST preferred (West Coast based team so overlap is crucial)
  • Heavy Slack collaboration
  • Laptop provided 
 

About the Role

The Learner Success (LS) team serves as the dedicated support and advocacy arm of the our Client's External Academy — the learning platform for our global financial services client, built to prepare aspiring and returning tax and bookkeeping experts for hire. We are the proactive champions who bridge the gap between initial learner discovery and hire-readiness. By managing real-time support, community engagement, and technical troubleshooting, we ensure a frictionless journey from first login through program completion.

Once our external learners are successfully hired, they transition to the Client's Internal Academy for product enablement and on-the-job development

We are seeking a highly organized, detail-oriented, and empathetic Learner Support Analyst to manage the end-to-end support lifecycle for our external learners. In this role, you will be the first line of defense for our learning community — investigating issues, guiding learners through basic troubleshooting, keeping our shared inbox meticulously organized, and cleanly escalating complex technical or content issues to our cross-functional engineering and design teams.

What You’ll Do

1. Support Ticket Management & Triage

  • Multi-Channel First Response: Serve as Tier 1 support across email, Slack, learner forms, webinars, office hours, and live help sessions — meeting learners where they are, in the moment they need help.

  • Investigate & Verify: Perform initial diagnostic checks on incoming support tickets. Cross-reference learner data across internal tools (Glider, Credly, IA Dashboard) to check for profile mismatches or enrollment issues.

  • Clarification & Education: Determine whether a learner's issue is a system bug or a misunderstanding of course structure, exam policies, or program logistics.

  • Technical Troubleshooting: Guide learners through basic self-service fixes to rule out local environment issues.

  • Claim & Category Tagging: Maintain the primary Learner Support spreadsheet dashboard. Assign tickets to yourself, apply precise categorization tags to every ticket, and process “Auto-Resolved” cases cleanly.

2. Inbox Maintenance & Workflow Operations

  • Daily Housekeeping: Monitor the main shared inbox daily for new responses on active tickets, ensuring timely and prompt communications.

  • Inbox Clearance: Maintain a highly organized workspace by ensuring every processed email is moved to a subfolder or archived — never left sitting in the main inbox.

  • Escalation Readiness: When an issue cannot be resolved through standard troubleshooting, gather comprehensive evidence (screenshots, account IDs, reproduction steps) for a clean hand-off.

  • JIRA Ownership: Create JIRA stories for escalated technical or content issues, log them in the tracking sheets, and follow up with the Technical Program Manager (TPM) if a ticket shows no movement for more than 7 business days.

  • Trend Spotting & Continuous Improvement: Surface recurring issues, share patterns with the team, and recommend process or content improvements that prevent the same tickets from coming back.

3. Content QA & Knowledge Management

  • Compliance Checks: Review and QA-check learner-facing content to ensure strict compliance with Legal and Instructional Design (ID) guidelines.

  • Weekly Knowledge Capture: Use AI tools (Gemini) to refine raw Slack troubleshooting notes and publish clean, standardized entries into the team's internal Troubleshooting Playbook.

  • FAQ Alignment: Consult and apply the internal FAQ sheet to ensure all learner communications maintain a consistent, approved the Academy brand voice.

4. Community & Campaign Support

  • Light Community Moderation: Assist in hands-off monitoring of the Facebook Group to ensure safety and compliance, stepping in with strategic interventions only when a peer-to-peer question goes unanswered for an extended period.

  • Program Awareness: Maintain operational awareness of ongoing webinars, Fast Track cohorts, and strategic incentive campaigns in order to accurately answer incoming learner inquiries.

5. Cross-Functional Collaboration

You will act as the vital connector between learners and our internal partner teams, including:

  • Technical Program Managers (TPMs) & Engineering: Tracking and escalating system bugs via JIRA.

  • Instructional Design (ID): Reporting broken video links, curriculum flaws, and confusing assessment questions.

  • Subject Matter Experts (SMEs): Routing highly technical tax or bookkeeping questions that require professional industry verification.

What We’re Looking For

  • Experience: 1–3 years in customer support, helpdesk ticketing environments, or educational technology support.

  • LMS Expertise: Hands-on experience with Docebo (the Academy LMS) is strongly preferred. Comfort navigating LMS dashboards, enrollment data, and learner records is essential.

  • Systems Familiarity: Working knowledge of JIRA, shared email inboxes, Slack, webinar platforms, and Google Sheets (data entry, dropdown routing, and tracking). Familiarity with Glider and SmartEval (exam platforms) and Credly (digital credentials) is a plus.

  • Communication: Exceptional written communication skills, with the ability to convey technical fixes in an empathetic, clear, and beginner-friendly manner — to both technical and non-technical audiences.

  • Organization: A hyper-organized approach to data entry, workflow management, and inbox organization.

  • Analytical Problem-Solving: Strong analytical and troubleshooting instincts — you enjoy playing detective to determine whether a problem is user error or a genuine system bug, and you can articulate the difference clearly when escalating