Remote Order Processing Jobs in Lexington, SC (NOW HIRING)

Description
Work Where Balance Meets Purpose - Competitive Pay & Excellent Benefits!
Join Genesis Healthcare and be the driving force behind smooth, patient-focused operations.
Now Hiring: Remote Staff Pharmacist (Columbia, SC | On-Site)
Location: Genesis Healthcare, Inc.
Schedule: Monday - Friday, Day Shift (8 hours)
No Weekends - Enjoy Work-Life Balance!
This role is remote in function but requires onsite work at our Columbia location. This is not a work-from-home position.
Make a Real Difference in Community Healthcare
Are you looking for a meaningful role where you can truly make an impact? At Genesis Healthcare, Inc., we're not just another healthcare provider-we're a nonprofit, community-focused FQHC dedicated to improving lives across the Pee Dee and Low Country regions of South Carolina.
Why Choose Genesis?

• Loan Repayment (for eligible employees) - Advance your career while giving back to the community. Repayment options are available through external programs and are subject to eligibility criteria and the specific terms of your loan.
• Generous Paid Time Off - Holidays, sick leave, CME hours
• Malpractice Insurance - Fully covered for your peace of mind
• Life Insurance & Employee Assistance Program - Prioritizing your well-being
• 401(k) with Match, Vision, and More

Ready to take the next step in your career? Apply today and be part of something bigger!
POSITION SUMMARY
The Remote Pharmacist - Clinical Support & Patient Services position is to provide pharmacist-level services remotely from the Genesis Healthcare, Inc corporate office, supporting prescription processing, medication review, and pharmacist-level call handling across Genesis pharmacy operations. This role performs remote pharmacist functions, including prescription hardcopy review, prospective drug use review, clinical problem resolution, patient counseling, provider communication, and workflow support using approved pharmacy and communication systems. The position is designed to support efficient, compliant pharmacy operations while maintaining high standards of patient safety, service, and documentation. Duties are performed in accordance with Genesis policies, the Health Insurance Portability and Accountability Act (HIPAA) and implementing regulations, applicable federal law, and South Carolina Board of Pharmacy laws and regulations.
PRIMARY ACCOUNTABILITIES
Achieve Results
1. Functions as a point of contact for all pharmacy-related duties.
Operational Excellence
2. Ensure and uphold the confidentiality requirements of all patient records, and manage all daily tasks and activities consistent with HIPAA, state and federal laws and regulations, as well as the pharmacy's policies and regulations regarding confidentiality and security.
3. Ensures pharmacist reviews, clinical interventions, prescription clarifications, and patient/provider communications are accurately documented.
Relationships
4. Develop and ensure effective, positive relationships within and among the pharmacy staff, as well as with patients, vendors, contractors, and related resources.
Professionalism
5. Ensure all actions, job performance, personal conduct, and communications represent the organization in a highly professional manner at all times.
6. Uphold and ensure compliance with and attention to all corporate policies and procedures, as well as the mission and values of the organization.
PRIMARY TASKS & DUTIES
1. Review prescription orders for completeness, appropriateness, legality, and therapeutic accuracy before dispensing or releasing within the Genesis workflow.
2. Perform prospective drug use review, identify clinical concerns, and resolve medication-related issues requiring pharmacist judgment.
3. Verify prescription processing steps and support remote pharmacy workflow accuracy through the pharmacy management system.
4. Answer inbound pharmacist-level calls from patients, caregivers, providers, and clinic staff in a call-center environment and resolve issues within the pharmacist's scope.
5. Provide patient counseling and medication education, including responding to prescription-specific and therapy-related questions.
6. Contact prescribers and healthcare providers to clarify prescriptions, address therapy concerns, resolve drug utilization issues, and support continuity of care.
7. Triage urgent calls and prioritize issues involving therapy risk, prescription clarification, counseling, or operational escalation.
8. Support service recovery and patient experience by resolving escalated concerns that require pharmacist expertise.
9. Collaborate with onsite teams, remote technicians, and healthcare professionals using approved communication tools.
10. Maintain responsiveness, call quality, and documentation standards in a high-volume remote support environment.
11. Provide pharmacist oversight, direction, and support to remote order entry technicians in compliance with South Carolina ratio and supervision requirements and support technician escalation needs during remote workflow.
12. Maintain accurate and timely documentation of pharmacist review, interventions, communications, and workflow accountability in the Pharmacy Management System and other related systems.
13. Support quality improvement, workflow optimization, policy compliance, orientation, and annual competency activities for remote pharmacy operations.
14. Function independently with strong judgment while remaining accessible to staff and patients for pharmacist consultation.
15. Contribute to program development, workflow improvement, and service expansion where applicable.
16. Promote accurate workflow delegation, compliant documentation, and effective team communication across sites.
17. Use only Genesis-approved workstations and secure access methods, including VPN and distinct user authentication processes.
ESSENTIAL FUNCTIONS/KEY COMPETENCIES
1. Function in a multi-tasking, multiple priorities environment, while maintaining accuracy and attention to detail.
2. Provide clear, professional medication-related communication and document interventions thoroughly.
3. Utilize a wide variety of office technology and tools to collect, enter, process, and file patient records and documentation.
4. Ability to select, train, supervise, and evaluate employees.
5. Ability to work independently while maintaining effective team connectivity and accountability.
6. Ability to communicate effectively verbally and in writing
7. Ability to establish, maintain, and promote effective working relationships.
8. Ability to plan, organize, and prioritize workflow and activities.
9. Ability to work in a fast-paced & stressful environment.f
Requirements
Education
• College Degree in Pharmacy (PharmD or BS).
Professional
• Active Pharmacist License in good standing in South Carolina required
• Strong clinical judgment, medication review skills, and communication ability.
Physical/Environmental
• Ability to interact with computer screen for up to six hours at a time (visual acuity required).
• Ability to maintain high standards of patient safety, patient privacy, service, productivity, and documentation.
• Must have manual dexterity for use of keyboard. Ability to remain stationary for periods of up to four hours.
• Ability to communicate virtually, via phone, mail, email, and in person (if applicable) to resolve disputes, solve problems, etc.
• Capacity to function in a sometimes stressful, multi-tasking environment