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Remote Order Processing Jobs in Cleveland, OH (NOW HIRING)

SalvoHealth

Medical Assistant, Remote

Cleveland, OH · Remote

$18 - $22/hr

... EHRs) including orders and monthly notes, triaging patient messages, and scheduling patient ... process oriented, and has a patient-first mindset. What You Will Do * Conduct outbound calls to ...

SalvoHealth

Medical Assistant, Remote

Cleveland, OH · Remote

$18 - $22/hr

... EHRs) including orders and monthly notes, triaging patient messages, and scheduling patient ... process oriented, and has a patient-first mindset. What You Will Do * Conduct outbound calls to ...

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

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Remote Order Processing information

See Cleveland, OH salary details

$9

$17

$24

How much do remote order processing jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote order processing in Cleveland, OH is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.57 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in Remote Order Processing?

A typical day in Remote Order Processing involves reviewing and entering customer orders into order management systems, verifying details for accuracy, and resolving any discrepancies through communication with customers or internal teams. You may also be responsible for updating order statuses, coordinating with warehouse or shipping departments, and addressing order-related inquiries via email or phone. While the work is generally independent, collaboration with sales, logistics, and customer service teams is common. Effective multitasking and time management are key, as you’ll often juggle several orders or requests at once. This role suits those who enjoy structured responsibilities and direct impact on customer satisfaction.

What is a Remote Order Processing job?

A Remote Order Processing job involves handling customer orders from a remote location. Responsibilities may include entering orders into a system, verifying order details, processing payments, and ensuring timely fulfillment. This role often requires strong attention to detail, good communication skills, and familiarity with order management software. Many businesses, such as e-commerce companies and retail suppliers, hire remote order processors to streamline operations. It is a crucial role that helps ensure customer satisfaction and efficient order fulfillment.

What are the key skills and qualifications needed to thrive in the Remote Order Processing position, and why are they important?

To thrive in Remote Order Processing, strong attention to detail, organizational skills, and experience with order management or data entry are essential, often supported by a high school diploma or equivalent. Proficiency with common order processing platforms (such as SAP, Oracle, or Shopify), CRM tools, and basic spreadsheet software is typically required. Excellent communication skills, problem-solving ability, and reliability help set candidates apart in this remote environment. These skills and qualities ensure accurate, efficient order fulfillment, customer satisfaction, and seamless collaboration with internal teams.

What are the most commonly searched types of Order Processing jobs in Cleveland, OH? The most popular types of Order Processing jobs in Cleveland, OH are:
What are popular job titles related to Remote Order Processing jobs in Cleveland, OH? For Remote Order Processing jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Remote Order Processing jobs in Cleveland, OH look for? The top searched job categories for Remote Order Processing jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Remote Order Processing jobs? Cities near Cleveland, OH with the most Remote Order Processing job openings:
Remote Order Processing jobs near you
Infographic showing various Remote Order Processing job openings in Cleveland, OH as of July 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,938 per year, or $17.8 per hour.
French-Bilingual Customer Care Representative | Fully Remote

French-Bilingual Customer Care Representative | Fully Remote

Steris Corporation

Mentor, OH • On-site, Remote

$13.75 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

STERIS rating

8.2

Company rating: 8.2 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

53rd of 890 rated healthcare providers

Job description

Position Summary
The French-Bilingual Customer Care Representative's primary role is to manage inbound calls by providing order placement, service dispatch, technical product assistance and order issue resolution support to Customers as well as cross functional groups within STERIS. Individual is responsible for managing calls from multiple queues ensuring department objectives are met and supporting the Healthcare product line for US and Canada including all consumables for infection prevention technology equipment and surgical accessories.
Learn more about STERIS Healthcare Products
This is a fully remote position. The schedule for this position is Monday - Friday from 8am - 5pm EST during and after training.
What You'll Do as a French-Bilingual Customer Care Representative
  • Professionally handle incoming requests from Customers and ensure that all tasks are performed and issues are resolved both promptly and thoroughly
  • Accurately and efficiently record Customer purchase order data into Oracle; orders are received via phone, fax, email, EDI and Internet
  • Process service dispatch calls through Siebel according to Customer requests
  • Page information to Technicians; escalate as needed
  • Monitor Dispatch board until each page is accepted by the Technician
  • Manage Customer contract response level as indicated to meet Customer expectations
  • Educate Customer on product inquiries and further reinforce the information with product literature utilizing STERIS Intranet and website, Product Managers or internal reference materials
  • Research availability on service parts
  • Quote service parts per Customer request
  • Interface with freight carriers and Corporate Traffic for shipment routing, tracking and proof of deliveries
  • Facilitate cross functional communications to ensure proper account setup, orders are free of account or item holds, tax issues are resolved and products are shipped to meet Customer requirements
  • Research and document Customer complaints into quality system ensuring that all relevant facts and data are captured; escalate issue based on severity of complaint
  • Run daily reports including un-booked order, process hold, credit card authorization failure and specific product reports as needed
  • Provide post-order management support including issue resolution
  • Utilize available resources to update or increase knowledge on products, systems, procedures, procedures and Corporate initiatives
  • Other duties as assigned

The Experience, Skills and Abilities Needed
Required:
• High school diploma and 1+ years of business experience
Preferred:
• Bachelor's degree preferred.
• 1+ years business experience with direct contact with Customers and Sales preferred.
Other:
• Strong decision-making skills; understands how decisions impact the Customer and the Company
• Strong analytical and problem-solving capabilities
• Must demonstrate a high level of professionalism and integrity
• Excellent communication skills - written, verbal and presentation
• Ability to handle multiple demands from many people and prioritize effectively
• Ability to maintain composure under pressure and demonstrate a "can do" attitude
• Able to work well within a Team
• Self-starter
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
      • Market Competitive Pay
      • Extensive Paid Time Off and (9) added Holidays
      • Excellent Healthcare, Dental, and Vision benefits
      • Long/Short Term Disability Coverage
      • 401(k) with a company match
      • Maternity & Parental Leave
      • Additional add-on benefits/discounts for programs such as Pet Insurance
      • Tuition Reimbursement and continued education programs
      • Excellent opportunities for advancement in a stable long-term career
        #LI-LD1
        #LI-REMOTE

Pay range for this opportunity is $40,000 to $46,000. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

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