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Order Processing Associate Jobs in Cleveland, OH

People Architects

Order Processing Specialist

Stow, OH · On-site

$17.75 - $23.75/hr

Associate's or Bachelor's degree in Business, Supply Chain, Operations, or a related field preferred. * 3-5 years of experience in order processing, operations, supply chain, or a related business ...

People Architects

Order Processing Specialist

Stow, OH · On-site

$17.75 - $23.75/hr

Associate's or Bachelor's degree in Business, Supply Chain, Operations, or a related field preferred. * 3-5 years of experience in order processing, operations, supply chain, or a related business ...

People Architects Inc

Order Processing Specialist

Stow, OH · On-site

$17.75 - $23.75/hr

Associate's or Bachelor's degree in Business, Supply Chain, Operations, or a related field preferred. * 3-5 years of experience in order processing, operations, supply chain, or a related business ...

Protective

Order Processing Specialist

Strongsville, OH · On-site

$18 - $24/hr

The Order Processing Specialist is responsible for dispatching all inbound orders to production and ... Communicates with associates and vendors via email, Teams, and in-person. * Schedules and revises ...

Protective

Order Processing Specialist

Strongsville, OH · On-site

$18 - $24/hr

The Order Processing Specialist is responsible for dispatching all inbound orders to production and ... Communicates with associates and vendors via email, Teams, and in-person. * Schedules and revises ...

Protective

Order Processing Specialist

Strongsville, OH · On-site

$20 - $24.56/hr

The Order Processing Specialist is responsible for dispatching all inbound orders to production and ... Communicates with associates and vendors via email, Teams, and in-person. * Schedules and revises ...

Tjx

Backroom Processing Associate

Strongsville, OH · On-site

$13.50 - $14/hr

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

TJX Companies

Backroom Processing Associate

Westlake, OH

$12 - $12.50/hr

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

TJX Companies

Morning Backroom Processing Associate

OH · On-site

$13.50 - $14/hr

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Tjx

Morning Backroom Processing Associate

Akron, OH

$13.50 - $14/hr

May be cross-trained to work in multiple areas of the store in order to support the needs of the ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Walmart

Online Order Filling Team Supervisor

Cleveland, OH · On-site

$20 - $33/hr

Location Walmart Supercenter #2073 10000 BROOKPARK RD, CLEVELAND, OH, 44130, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare ...

Walmart

Online Order Filling Team Supervisor

Lorain, OH · On-site

$19 - $32/hr

Location Walmart Supercenter #1839 4380 LEAVITT RD, LORAIN, OH, 44053, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and ...

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Order Processing Associate information

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How much do order processing associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for order processing associate in Cleveland, OH is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $20.05 per hour, depending on experience, location, and employer.

What does an order processing associate do?

An Order Processing Associate is responsible for managing and processing customer orders from receipt to delivery. Their duties typically include entering order details into company systems, coordinating with inventory and shipping departments, and communicating with customers regarding order status. They ensure accuracy by verifying product availability, pricing, and shipping information. Strong attention to detail and organizational skills are important for success in this role. Order Processing Associates play a key part in ensuring customer satisfaction and efficient order fulfillment.

What are the key skills and qualifications needed to thrive as an order processing associate?

To thrive as an Order Processing Associate, you need strong attention to detail, organizational skills, and familiarity with order management or inventory systems, typically supported by a high school diploma or equivalent. Proficiency with ERP or CRM software, spreadsheets, and order tracking platforms is often required. Excellent communication, problem-solving abilities, and time management help you handle customer inquiries and prioritize tasks efficiently. These skills ensure accurate order fulfillment, customer satisfaction, and smooth business operations.

What are some common challenges faced by order processing associates and how can they be managed?

Order Processing Associates often encounter challenges such as managing high volumes of orders during peak periods, handling discrepancies between orders and inventory, and ensuring timely communication with customers and internal teams. Effective time management, attention to detail, and familiarity with order management software are essential for overcoming these challenges. Additionally, collaborating closely with warehouse staff, customer service teams, and suppliers helps ensure smooth order fulfillment and quick resolution of any issues.

What is the difference between Order Processing Associate vs Customer Service Representative?

AspectOrder Processing AssociateCustomer Service Representative
Primary RoleFocuses on processing, verifying, and managing customer ordersHandles customer inquiries, complaints, and provides support
Skills & CertificationsAttention to detail, data entry, basic computer skillsCommunication skills, problem-solving, customer service training
Work EnvironmentWarehouse, logistics, or office settingCall center, retail, or office environment
Industry UsageCommon in retail, logistics, manufacturingCommon across various industries including retail, telecom, finance

While both roles involve interacting with customers, the Order Processing Associate primarily manages and processes orders, ensuring accuracy and timely fulfillment. In contrast, the Customer Service Representative focuses on addressing customer inquiries and resolving issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How much do order processing associates pay?

The average hourly pay for an order processing associate ranges from $12 to $18, depending on experience, location, and the employer. Some positions may also offer additional benefits such as health insurance and paid time off.

What skills do you need for order processing associate?

An order processing associate needs strong attention to detail, organizational skills, and proficiency with inventory management and order processing software. Good communication skills and the ability to work efficiently in a fast-paced environment are also important. Basic math skills and familiarity with customer service principles can enhance performance in this role.

What are the most commonly searched types of Order Processing jobs in Cleveland, OH?

The most popular types of Order Processing jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Order Processing Associate jobs?

Cities near Cleveland, OH with the most Order Processing Associate job openings:

Order Processing Associate jobs near you
Infographic showing various Order Processing Associate job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 6% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,885 per year, or $17.7 per hour.

Order Processing Specialist

People Architects

Stow, OH • On-site

$17.75 - $23.75/hr

Full-time

Posted 28 days ago

Job description

People Architects is partnering with a highly respected, design-driven organization to hire an Order Processing Specialist. This is an excellent opportunity for an experienced operations professional who enjoys detail-oriented work, solving problems, and ensuring customer orders are processed accurately and efficiently. As a key member of the Operations team, you'll help support smooth order flow while contributing to process improvements and operational excellence across the organization.


Position Summary:

The Order Processing Specialist is an exempt position that reports to the Director of Operations. This role is responsible for processing customer orders, remakes, and sample requests while supporting efficient order flow across the organization. The Specialist handles more complex order processing activities, resolves order-related issues, and works closely with Customer Service, Production, Warehousing, Purchasing, and manufacturing partners to ensure accurate and timely order fulfillment. This position also supports continuous improvement efforts by identifying opportunities to improve workflow efficiency, operational consistency, and documentation.


Duties and Responsibilities


  • Process routine and complex sales orders, purchase orders, remakes, and sample requests within the ERP system.
  • Review customer-entered orders for accuracy, pricing, costs, and product information, resolving discrepancies as needed.
  • Confirm sales orders to customers and transmit purchase orders to manufacturing partners.
  • Monitor open orders and communicate order status updates to the Customer Service team.
  • Coordinate with Customer Service, Production, Warehousing, Purchasing, and manufacturing partners to support timely order fulfillment.
  • Enter tracking information and maintain accurate order records.
  • Maintain product, pricing, and order information within the ERP system.
  • Serve as a backup resource for higher-complexity order processing activities.
  • Support process improvement initiatives by identifying opportunities to improve workflow efficiency and accuracy.
  • Participate in testing new processes and system enhancements.
  • Assist with developing and maintaining Standard Operating Procedures (SOPs).
  • Assist with training and supporting team members on order processing procedures as needed.
  • Provide general operational support to the Operations team.


Qualifications and Skills:

  • Associate's or Bachelor's degree in Business, Supply Chain, Operations, or a related field preferred.
  • 3-5 years of experience in order processing, operations, supply chain, or a related business function.
  • Experience working with ERP or order management systems (e-PIC experience preferred).
  • Strong Microsoft Excel and Microsoft Office skills.
  • Excellent attention to detail and organizational skills.
  • Strong problem-solving abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Demonstrated ability to identify opportunities to improve processes and workflow efficiency.
  • Ability to collaborate effectively across departments.


We are committed to a diverse and inclusive workplace. People Architects and our clients are equal opportunity employers and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Applicants for employment with People Architects or our clients will never be asked to provide money (even if reimbursable) as part of the job application or hiring process.


*No external agencies/third parties.

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