Augusta, GA · Remote
$14 - $14.50/hr
Customer Service Representative (Remote) Pay: * $14.00/hour during training * $14.50/hour once in production Position Overview In this role, you will use your excellent customer service skills ...
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Augusta, GA · Remote
$14 - $14.50/hr
Customer Service Representative (Remote) Pay: * $14.00/hour during training * $14.50/hour once in production Position Overview In this role, you will use your excellent customer service skills ...
$10.11 - $11.63
1% of jobs
$11.63 - $13.15
4% of jobs
$13.15 - $14.67
10% of jobs
$15.41 is the 25th percentile. Wages below this are outliers.
$14.67 - $16.19
20% of jobs
The median wage is $17.17 / hr.
$16.19 - $17.71
23% of jobs
$17.71 - $19.23
14% of jobs
$19.64 is the 75th percentile. Wages above this are outliers.
$19.23 - $20.75
11% of jobs
$20.75 - $22.27
6% of jobs
$22.27 - $23.78
4% of jobs
$23.78 - $25.30
4% of jobs
$25.30 - $26.82
2% of jobs
$10
$18
$26
To thrive as a Remote Order Entry specialist, you need strong attention to detail, fast and accurate data entry skills, and at least a high school diploma or equivalent. Familiarity with order management software, customer relationship management (CRM) systems, and basic proficiency with spreadsheets are typically required. Excellent communication, organization, and problem-solving abilities help you handle customer inquiries and resolve order-related issues efficiently. These skills ensure accuracy, customer satisfaction, and smooth workflow in a remote and deadline-driven environment.
In a Remote Order Entry role, your main responsibilities include accurately entering customer orders into internal systems, verifying product availability, and tracking order progress to ensure timely fulfillment. You may also communicate with customers via phone, email, or chat to confirm order details or resolve discrepancies, as well as collaborate with other departments like inventory, shipping, and customer service to coordinate smooth processing. Staying organized and maintaining a high level of accuracy are essential due to the volume and time-sensitive nature of the work. While the role is primarily independent, you will often interact with teammates and supervisors to handle exceptions or urgent requests. This structure allows you to develop strong multitasking and communication skills while working remotely.
A Remote Order Entry job involves processing and inputting customer orders into a company's system from a remote location. Responsibilities typically include verifying order details, ensuring accuracy, and maintaining customer records. This role often requires strong attention to detail, basic computer skills, and familiarity with order management systems. It is commonly found in industries like retail, healthcare, and manufacturing.
$14 - $14.50/hr
Full-time
Medical, Dental, Vision
Posted 5 days ago
Job Description:
Customer Service Representative (Remote)
Pay:
Position Overview
In this role, you will use your excellent customer service skills, patience, and compassion to answer inbound calls from members regarding their healthcare benefits. You will assist customers by answering questions, providing accurate information, and delivering a positive customer experience.
In addition to your hourly pay, you may have opportunities to earn performance-based incentives. Benefits include medical, dental, vision, 401(k), and paid time off (PTO).
Key Responsibilities
Qualifications
Work-from-Home Requirements
Internet
Equipment
You will provide:
Company will provide:
If you're passionate about helping others and delivering outstanding customer service, we'd love to hear from you!
Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.