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Remote Order Entry Jobs in Stuart, VA (NOW HIRING)

Helpware

Customer Service Representative

Martinsville, VA · On-site +1

$16/hr

In this role, you will serve as the first point of contact for our patients/healthcare providers via phone and chat, assisting them with prescription drug inquiries, troubleshooting mail-order issues ...

All JobsOrder Entry JobsRemote Order Entry JobsRemote Order Entry Jobs in Stuart, VA

Remote Order Entry information

See Stuart, VA salary details

$9

$17

$26

How much do remote order entry jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote order entry in Stuart, VA is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.62 per hour, depending on experience, location, and employer.

What is a remote order entry?

A Remote Order Entry job involves processing and inputting customer orders into a company's system from a remote location. Responsibilities typically include verifying order details, ensuring accuracy, and maintaining customer records. This role often requires strong attention to detail, basic computer skills, and familiarity with order management systems. It is commonly found in industries like retail, healthcare, and manufacturing.

What are the typical daily responsibilities for a remote order entry?

In a Remote Order Entry role, your main responsibilities include accurately entering customer orders into internal systems, verifying product availability, and tracking order progress to ensure timely fulfillment. You may also communicate with customers via phone, email, or chat to confirm order details or resolve discrepancies, as well as collaborate with other departments like inventory, shipping, and customer service to coordinate smooth processing. Staying organized and maintaining a high level of accuracy are essential due to the volume and time-sensitive nature of the work. While the role is primarily independent, you will often interact with teammates and supervisors to handle exceptions or urgent requests. This structure allows you to develop strong multitasking and communication skills while working remotely.

What are the key skills and qualifications needed to thrive in the remote order entry position, and why are they important?

To thrive as a Remote Order Entry specialist, you need strong attention to detail, fast and accurate data entry skills, and at least a high school diploma or equivalent. Familiarity with order management software, customer relationship management (CRM) systems, and basic proficiency with spreadsheets are typically required. Excellent communication, organization, and problem-solving abilities help you handle customer inquiries and resolve order-related issues efficiently. These skills ensure accuracy, customer satisfaction, and smooth workflow in a remote and deadline-driven environment.

What entry-level jobs can you do remotely as a remote order entry?

Entry-level remote order entry jobs typically involve inputting customer or inventory data into company systems, often requiring basic computer skills and attention to detail. These roles may be available through online job boards and often do not require extensive experience or specialized certifications, making them accessible for beginners seeking remote work.

What are popular job titles related to Remote Order Entry jobs in Stuart, VA?

For Remote Order Entry jobs in Stuart, VA, the most frequently searched job titles are:

What job categories do people searching Remote Order Entry jobs in Stuart, VA look for?

The top searched job categories for Remote Order Entry jobs in Stuart, VA are:

What cities near Stuart, VA are hiring for Remote Order Entry jobs?

Cities near Stuart, VA with the most Remote Order Entry job openings:

Remote Order Entry jobs near you

Customer Service Representative (Remote)

Helpware

Martinsville, VA • Remote

$16/hr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Job description

Customer Service Representative | Mt Sterling, KY and VA

About Us

Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. Our team is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies. We have offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines.

Job Description

We are seeking a dedicated and adaptable Customer Support Representative to join our team. In this role, you will serve as the first point of contact for our patients/healthcare providers via phone and chat, assisting them with prescription drug inquiries, troubleshooting mail-order issues, and guiding them through basic resolution steps. You will become an expert on our GLP-1 products and functionalities, ensuring patient/healthcare provider satisfaction while maintaining professionalism and empathy at all times.

Key Responsibilities

  • Deliver outstanding customer support through clear and effective communication on every interaction with patients/healthcare providers.
  • Provide first-level assistance via phone and chat channels by addressing patient/healthcare provider inquiries (i.e. prescription submissions, tracking, refills and PHI updates.)
  • Maintain excellent Customer Service Satisfaction Ratings while delivering accurate and effective support by maximizing the use of key resources.
  • Guide patients/healthcare providers through basic issue resolution procedures (i.e. online payments and prescription submissions through electronic medical records system-EMR)
  • Collaborate with colleagues and management to share insights, improve support processes, and adhere to best practices.
  • Track patient/healthcare provider interactions for first-call resolution and escalating unresolved issues through the proper support channels and follow up as needed.
  • Communicate technical information clearly and professionally to non-technical users. (i.e. assisting patients with online troubleshooting/assisting providers with prescription correction where needed)
  • Perform other related duties as assigned by managers.

Physical and Mental Requirements

  • Must be physically willing and able to sit for an 8-hour shift.
  • Must be physically willing and able to type continuously using a keyboard for a full 8-hour shift.
  • Must be physically willing and able to manage multiple chat conversations simultaneously.
  • Must have the mental resilience to handle difficult or upset customers without experiencing anxiety.
  • Must have the ability to thrive in a high-volume, fast-paced call center environment.

Requirements

  • High School diploma or equivalent.
  • Minimum of 6 months experience in customer service via phone, email, or live chat.
  • Healthcare experience is not required but is considered a plus.
  • Startup experience is a plus.
  • Ability to thrive in a fast-paced, dynamic environment with frequent changes.
  • Open to working all shifts as needed by the business.

Qualifications

  • Strong communication and interpersonal skills.
  • Empathetic attitude with a positive and professional demeanor.
  • Ability to handle challenging customer interactions calmly and effectively.
  • Detail-oriented with strong organizational skills.
  • Tech-savvy and comfortable using CRM and online support tools.
  • Self-motivated and quick to adapt to new information and procedures.

We Offer

  • $16 USD per hour
  • Employee benefits (paid time off, 401K, and healthcare)
  • Meditation app
  • Referral program
  • Paid training
  • Continuous support
  • Growth opportunities