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Remote Order Entry Jobs in Romulus, MI (NOW HIRING)

Customer Service Representative

Ann Arbor, MI · Remote

$15.75 - $21.25/hr

Detail Focused - Passionate for details with a high sense of awareness of all the details that matter most; from data entry to critically reviewing new customer setup and detailed customer ...

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Remote Order Entry information

See Romulus, MI salary details

$10

$19

$28

How much do remote order entry jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote order entry in Romulus, MI is $19.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.06 per hour, depending on experience, location, and employer.

What is a remote order entry?

A Remote Order Entry job involves processing and inputting customer orders into a company's system from a remote location. Responsibilities typically include verifying order details, ensuring accuracy, and maintaining customer records. This role often requires strong attention to detail, basic computer skills, and familiarity with order management systems. It is commonly found in industries like retail, healthcare, and manufacturing.

What are the typical daily responsibilities for a remote order entry?

In a Remote Order Entry role, your main responsibilities include accurately entering customer orders into internal systems, verifying product availability, and tracking order progress to ensure timely fulfillment. You may also communicate with customers via phone, email, or chat to confirm order details or resolve discrepancies, as well as collaborate with other departments like inventory, shipping, and customer service to coordinate smooth processing. Staying organized and maintaining a high level of accuracy are essential due to the volume and time-sensitive nature of the work. While the role is primarily independent, you will often interact with teammates and supervisors to handle exceptions or urgent requests. This structure allows you to develop strong multitasking and communication skills while working remotely.

What are the key skills and qualifications needed to thrive in the remote order entry position, and why are they important?

To thrive as a Remote Order Entry specialist, you need strong attention to detail, fast and accurate data entry skills, and at least a high school diploma or equivalent. Familiarity with order management software, customer relationship management (CRM) systems, and basic proficiency with spreadsheets are typically required. Excellent communication, organization, and problem-solving abilities help you handle customer inquiries and resolve order-related issues efficiently. These skills ensure accuracy, customer satisfaction, and smooth workflow in a remote and deadline-driven environment.

What entry-level jobs can you do remotely as a remote order entry?

Entry-level remote order entry jobs typically involve inputting customer or inventory data into company systems, often requiring basic computer skills and attention to detail. These roles may be available through online job boards and often do not require extensive experience or specialized certifications, making them accessible for beginners seeking remote work.

What are popular job titles related to Remote Order Entry jobs in Romulus, MI?

For Remote Order Entry jobs in Romulus, MI, the most frequently searched job titles are:

What job categories do people searching Remote Order Entry jobs in Romulus, MI look for?

The top searched job categories for Remote Order Entry jobs in Romulus, MI are:

What cities near Romulus, MI are hiring for Remote Order Entry jobs?

Cities near Romulus, MI with the most Remote Order Entry job openings:

Government Programs Customer Service Representative

Delta Dental of Michigan

Farmington Hills, MI • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Dental

Re-posted 2 days ago


Job description

Job Title:
Government Programs Customer Service Representative
Number of Positions:
6
Location:
Farmington Hills, MI
Location Specifics:
Fully Remote
Job Summary:
Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills office for team meetings, collaborative sessions, and training.
At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.
At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.
Typical Assignments
  • Promptly and professionally responds to member, client and provider questions through multiple channels, including, but not limited to telephone, email, fax and U.S. mail communication using proper etiquette, grammar, punctuation, etc.
  • Clearly and accurately communicates all eligibility, benefit, claim status and payment information related to caller's questions
  • Properly identifies the reason(s) for the call and provides appropriate resolution to inquiries and complaints within specified timeframes and guidelines established by regulatory agencies or client contracts.
  • Informs and assists callers with grievance and the claims appeals processes, as necessary
  • Clearly, accurately and thoroughly documents information in the customer relationship management system to ensure all relevant details of the phone call are captured.
  • Understands the importance of adhering to regulatory requirements
  • Meets or exceeds quality standards as required for position
  • Meets or exceeds call center metrics as required for position
  • Enters and adjusts claims as required

#LI-Remote
Minimum Requirements:
Bidding Requirements
  • Employees must have the ability to work an assigned eight (8) hour schedule starting as early as 7:55 a.m. and ending as late as 11:00 p.m., Monday through Friday
  • Possess a high school diploma or equivalent, with an associate's degree in business administration or a related field preferred
  • Two years of customer service experience in a business environment that requires the use of a software application to assist customers, preferably in a call center assisting Medicare and/or Medicaid enrollees
  • Demonstrated knowledge of personal computers and software applications (including Windows) through previous experience and/or coursework
  • Successful completion of the customer service simulation assessment with a minimum score of 62 out of a possible 100 (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor, or Customer Service Associate position)
  • Successful completion of the customer service multitasking and call logging assessment with a minimum score of 65 out of a possible 100
  • Successful completion of the customer service email composition assessment with a minimum score of 62 out of a possible 100

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.