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Remote Order Entry Jobs in Jasper, AL (NOW HIRING)

Soft source inc

Customer service representative

Birmingham, AL · Remote

$16.50 - $22.25/hr

Data Entry * Order Processing * Customer Retention * Complaint Resolution * Attention to Detail * Adaptability * Team Collaboration * Remote Communication * Product Knowledge * Empathy * Decision ...

All JobsOrder Entry JobsRemote Order Entry JobsRemote Order Entry Jobs in Jasper, AL

Remote Order Entry information

See Jasper, AL salary details

$9

$17

$25

How much do remote order entry jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote order entry in Jasper, AL is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the remote order entry position, and why are they important?

To thrive as a Remote Order Entry specialist, you need strong attention to detail, fast and accurate data entry skills, and at least a high school diploma or equivalent. Familiarity with order management software, customer relationship management (CRM) systems, and basic proficiency with spreadsheets are typically required. Excellent communication, organization, and problem-solving abilities help you handle customer inquiries and resolve order-related issues efficiently. These skills ensure accuracy, customer satisfaction, and smooth workflow in a remote and deadline-driven environment.

What are the typical daily responsibilities for a remote order entry?

In a Remote Order Entry role, your main responsibilities include accurately entering customer orders into internal systems, verifying product availability, and tracking order progress to ensure timely fulfillment. You may also communicate with customers via phone, email, or chat to confirm order details or resolve discrepancies, as well as collaborate with other departments like inventory, shipping, and customer service to coordinate smooth processing. Staying organized and maintaining a high level of accuracy are essential due to the volume and time-sensitive nature of the work. While the role is primarily independent, you will often interact with teammates and supervisors to handle exceptions or urgent requests. This structure allows you to develop strong multitasking and communication skills while working remotely.

What is a remote order entry?

A Remote Order Entry job involves processing and inputting customer orders into a company's system from a remote location. Responsibilities typically include verifying order details, ensuring accuracy, and maintaining customer records. This role often requires strong attention to detail, basic computer skills, and familiarity with order management systems. It is commonly found in industries like retail, healthcare, and manufacturing.

What is the best entry-level remote order entry job?

An entry-level remote order entry job typically involves inputting customer orders into a company's system, often requiring basic computer skills and attention to detail. These roles may involve using software like Excel or order management systems and usually do not require extensive experience or certifications. They are suitable for individuals seeking flexible, remote work with minimal prior experience.
What are popular job titles related to Remote Order Entry jobs in Jasper, AL? For Remote Order Entry jobs in Jasper, AL, the most frequently searched job titles are:
What job categories do people searching Remote Order Entry jobs in Jasper, AL look for? The top searched job categories for Remote Order Entry jobs in Jasper, AL are:
What cities near Jasper, AL are hiring for Remote Order Entry jobs? Cities near Jasper, AL with the most Remote Order Entry job openings:
Remote Order Entry jobs near you
Infographic showing various Remote Order Entry job openings in Jasper, AL as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,320 per year, or $17.5 per hour.

Customer service representative

Soft source inc

Birmingham, AL • Remote

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 16 days ago

Job description

Job Description – Remote Customer Service RepresentativePosition Summary

We are seeking a customer-focused Remote Customer Service Representative to provide exceptional support to customers through phone, email, chat, and other digital communication channels. The ideal candidate is an excellent communicator with strong problem-solving skills, a positive attitude, and the ability to deliver outstanding customer experiences while working in a remote environment.

Key Responsibilities

  • Respond to customer inquiries via phone, email, live chat, and other communication channels in a timely and professional manner.

  • Resolve customer issues, complaints, and service requests while ensuring a positive customer experience.

  • Provide accurate information about products, services, policies, and account-related inquiries.

  • Document customer interactions, updates, and resolutions within the CRM system.

  • Process orders, returns, exchanges, cancellations, and account updates accurately.

  • Escalate complex issues to the appropriate department while maintaining ownership of customer concerns.

  • Follow established service standards, workflows, and company policies.

  • Monitor customer satisfaction and identify opportunities to improve the overall customer experience.

  • Collaborate with cross-functional teams to resolve customer issues efficiently.

  • Meet or exceed key performance indicators (KPIs) including response time, resolution time, customer satisfaction (CSAT), and quality metrics.

  • Participate in training sessions and stay current on product knowledge and company updates.

  • Maintain confidentiality of customer information and comply with company security policies.

  • Support continuous process improvement initiatives to enhance service quality and operational efficiency.

Required Qualifications

  • High school diploma or equivalent; Associate's or Bachelor's degree preferred.

  • 1–3 years of customer service, call center, help desk, or client support experience.

  • Excellent verbal and written communication skills.

  • Strong interpersonal, problem-solving, and conflict-resolution abilities.

  • Ability to work independently in a remote environment while managing multiple tasks.

  • Strong organizational skills with high attention to detail.

  • Comfortable learning new systems and technologies.

Preferred Qualifications

  • Experience supporting customers in a remote or virtual environment.

  • Experience using CRM and customer support platforms.

  • Bilingual or multilingual communication skills are a plus.

  • Experience in e-commerce, SaaS, healthcare, financial services, or technology industries.

Technical Skills

  • Zendesk

  • Salesforce Service Cloud

  • HubSpot CRM

  • Freshdesk

  • Intercom

  • Microsoft Office 365

  • Google Workspace

  • Slack

  • Microsoft Teams

  • Zoom

  • RingCentral

  • Five9

  • Aircall

  • Jira

  • Confluence

Core Competencies

  • Customer Service Excellence

  • Customer Relationship Management (CRM)

  • Problem Solving

  • Conflict Resolution

  • Active Listening

  • Verbal & Written Communication

  • Multitasking

  • Time Management

  • Data Entry

  • Order Processing

  • Customer Retention

  • Complaint Resolution

  • Attention to Detail

  • Adaptability

  • Team Collaboration

  • Remote Communication

  • Product Knowledge

  • Empathy

  • Decision Making

  • Process Improvement

What We Offer

  • Fully remote work environment

  • Competitive salary and performance incentives

  • Health, dental, and vision insurance

  • Paid time off and company holidays

  • Home office support (where applicable)

  • Paid training and professional development

  • Collaborative, inclusive, and supportive team culture

  • Opportunities for career growth and advancement