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Remote Order Booker Jobs (NOW HIRING)

Hitachi

Associate Account Manager

$125K - $131K/yr

Remote - Michigan, United States Job ID: R0136019 Date Posted: 2026-07-28 Company Name: J.R ... Develop order/bookings forecasts as requested using the Salesforce CRM system * Collect and ...

Hitachi

Technical Sales Expert - Bushings

Remote - Tennessee, United States of America Job ID: R0140067 Date Posted: 2026-08-05 Company Name ... Lead technical sales activities from opportunity identification through order booking. * Drive ...

Future Publishing

Commercial Systems Specialist

Familiarity with commercial workflows and process such as data entry, order booking, or pipeline ... This is a remote, U.S.-based role . Future U.S. can hire in 37 states. These include: Alabama ...

ABB

Tender/Quotation Specialist

MI · Remote

Remote (CST or EST locations preferred); #Li-Remote Your role and responsibilities * Be a key ... Manage order-booking requirements and own handoff process to the execution team Our Team Dynamics ...

Hitachi

Associate Account Manager

$125K - $131K/yr

Remote - Michigan, United States Job ID: R0136018 Date Posted: 2026-08-17 Company Name: J.R ... Develop order/bookings forecasts as requested using the Salesforce CRM system * Collect and ...

ABB

Tender/Quotation Specialist

Canton, NC · Remote

Remote (CST or EST locations preferred); #Li-Remote Your role and responsibilities * Be a key ... Manage order-booking requirements and own handoff process to the execution team Our Team Dynamics ...

ABB

Tender/Quotation Specialist

IL · Remote

Remote (CST or EST locations preferred); #Li-Remote Your role and responsibilities * Be a key ... Manage order-booking requirements and own handoff process to the execution team Our Team Dynamics ...

ABB

Tender/Quotation Specialist

NY · Remote

Remote (CST or EST locations preferred); #Li-Remote Your role and responsibilities * Be a key ... Manage order-booking requirements and own handoff process to the execution team Our Team Dynamics ...

Brightwild

Guest Experience Manager

Key West, FL · Remote

$17.75 - $20.25/hr

... booking process, the arrival process, remote check-ins, issue resolution and local recommendations * Enter work orders and communicate with other team members, departments, and service partners as ...

Salsify

Senior Deal Desk Analyst

... Bookings Policy, and help escalate critical matters. In this role, you will have a significant ... complex orders. * Act as consultant to sales team using historical knowledge of complex deal ...

NinjaOne

Deal Desk Associate

Austin, TX · On-site +1

... booking. Location - Hybrid in Austin, TX in the office 3 days per week (Mon, Tues, & Thurs) What ... Review quotes, order forms, and purchase orders to confirm accuracy, validity, and compliance prior ...

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How much do remote order booker jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote order booker in the United States is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What is a remote order booker?

A Remote Order Booker is a professional responsible for taking and processing orders from customers, typically for products or services, while working remotely. They communicate with clients via phone, email, or online platforms to ensure accurate and timely order entry. Remote Order Bookers often work for companies in industries such as wholesale, retail, food service, or logistics. Their role may also include providing customer support, tracking orders, and coordinating with other departments to ensure smooth delivery. This job requires strong communication, organizational skills, and proficiency with digital order management systems.

What are the key skills and qualifications needed to thrive as a remote order booker?

To excel as a Remote Order Booker, you need strong organizational skills, attention to detail, and experience with order processing or customer service, often supported by a high school diploma or relevant training. Familiarity with order management systems, CRM software, and proficiency in Microsoft Office or similar platforms is typically required. Excellent communication, time management, and problem-solving abilities help distinguish top performers in this remote role. These skills ensure accurate, timely order processing and superior customer satisfaction, which are critical for business efficiency and client retention.

How does a remote order booker typically collaborate with sales and fulfillment teams to ensure smooth order processing?

As a Remote Order Booker, you’ll regularly interact with both sales representatives and fulfillment staff to coordinate order details, verify stock availability, and address any discrepancies. Clear communication is essential, as you may need to relay customer specifications or resolve issues quickly to prevent delays. Many companies use shared CRM or order management systems, enabling real-time updates and collaboration across locations. Building strong relationships with these teams helps streamline workflows and improves overall customer satisfaction.

What is the difference between Remote Order Booker vs Remote Customer Service Representative?

AspectRemote Order BookerRemote Customer Service Representative
CredentialsBasic computer skills, sometimes sales or order management experienceCustomer service skills, communication skills, sometimes certifications in customer support
Work EnvironmentHome office, sales or order processing platformsHome office, customer support software, communication tools
Industry UsageRetail, wholesale, food service, logisticsRetail, telecommunications, tech, healthcare
Search & Comparison IntentUnderstanding order processing roles, sales supportCustomer support roles, communication skills comparison

Remote Order Bookers focus on processing and managing customer orders, often within sales or logistics sectors, requiring order management skills. Remote Customer Service Representatives handle customer inquiries, complaints, and support across various industries, emphasizing communication skills. While both roles are remote and involve customer interaction, they differ in primary responsibilities and required skills.

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Remote Order Booker jobs near you
Infographic showing various Remote Order Booker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,088 per year, or $18.3 per hour.

Remote Service Support Specialist

Daisy Co - Corporate

Costa Mesa, CA • Remote

$96K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance


About Daisy 
Daisy is a national leader in smart space installation and services, dedicated to simplifying smart home and office technology. Our mission is to resolve technology challenges effectively, enhancing our clients’ daily lives through innovative and personalized solutions. 

Position Summary 
The Service Support Specialist is the first voice clients reach when something is not working in their smart space, and the person who owns what happens next. Working remotely as part of the Daisy Call Center team, you diagnose and resolve audio-visual, networking, control, lighting, and surveillance issues remotely, and when an issue cannot be closed over the phone you coordinate the full path to resolution: work order creation and assignment, scheduling, technician briefing, parts and repair tracking, client confirmation, and closeout. 
This is a combined technical and coordination role. Roughly half the day is live client and technician support; the other half is disciplined case ownership in Dynamics, ensuring nothing sits idle and no branch technician arrives onsite without full context. You partner closely with branch service, sales, and trade partners to keep client systems running seamlessly. 

Key Responsibilities 

Remote technical support 
  • Client troubleshooting: Diagnose and resolve client issues across AV, networking, control, lighting, and surveillance platforms using remote management tools. 
  • Technician support: Provide expert remote support to Daisy Technicians while they are in the field. 
  • Escalation point: Act as the escalation point for advanced troubleshooting before a truck roll is committed, including remote reboots and system resets across multiple software platforms. 
  • Proactive monitoring: Use remote monitoring and web resource tools to identify client needs from active alerts, system health, and service history before the client calls. 

Case and service coordination 
  • Case ownership: Open a case in Dynamics for every material interaction and either resolve and close it, or assign it to a branch with full context. 
  • Work orders and scheduling: When a truck roll is required, create the work order, schedule the booking against branch capacity, and confirm date, access, and point of contact with the client. 
  • Technician handoff: Brief the assigned technician with accurate notes on the issue, what has already been ruled out, and what is required onsite. 
  • Queue discipline: Actively manage case status and aging so every client is responded to promptly and no case stalls; drive each case through to a clean closeout. 
  • Onsite follow-up: Recap service visits before and after dispatch, confirm with the client that the issue is resolved, and schedule return visits where needed. 
  • Repairs and RMAs: Track equipment repairs and replacements, then schedule reinstallation and update the case with current status. 
  • Approvals and billing: Capture client approval for product and labor, collect payment over the phone using Daisy payment links, and review completed service orders for the accounting team. 

Client and commercial 
  • Client engagement: Build trust on every call, with a calm and clear phone presence that de-escalates difficult situations. 
  • DaisyCare and membership: Enroll clients in ongoing support programs and explain the value clearly. 
  • Lead handling: Pre-qualify leads against the documented lead-management process and route them to the appropriate branch sales contact. 
  • Contracts and upgrades: Recognize service-agreement and upgrade opportunities and transfer them to the sales team. 
  • Client records: Keep contacts, access details, credentials, and VIP client information accurate and current in Dynamics. 

Documentation and improvement 
  • Documentation: Capture clear, accurate notes on every case so the next person picking it up loses no context. 
  • Continuous improvement: Surface gaps in process, systems, and training, and help refine call-center and service-coordination processes as the function scales. 

Systems You Will Support 
You should be confident learning and supporting the platforms Daisy clients rely on. Deep expertise across every system is not required at hire, but a strong base in networking and at least one major control platform is essential. 
  • Control and automation: Control4, Savant, Crestron, URC, Josh.ai, Elan 
  • Networking: routing, switching, and Wi-Fi on Araknis, Ubiquiti, eero, Fortinet, Cisco, or Ruckus 
  • Audio-video distribution: matrix switching, HDMI and fiber extenders, video over IP, and IR, RS-232, and IP control 
  • Lighting and shades, and IP surveillance platforms 
  • Daisy business systems: Dynamics 365, RingCentral, Beetexting, and Daisy payment links 

Qualifications 
  • High school diploma or equivalent required; bachelor’s degree a plus. 
  • 3 to 5 years in AV, networking, or technology integration, with meaningful time spent troubleshooting remotely or by phone. 
  • Experience in a client-service environment serving high-end clientele; call center experience strongly preferred. 
  • Working knowledge of at least one major control platform (Control4, Savant, Crestron, URC, Josh.ai, or Elan); Control4 Certification preferred. 
  • Solid networking fundamentals across routing, switching, and Wi-Fi. 
  • Demonstrated experience owning a service queue, including scheduling, dispatch coordination, and follow-through to closure. 
  • Comfort with CRM-based case management (Dynamics 365 a plus) and telephony and messaging tools (RingCentral, Beetexting). 
  • Professional phone etiquette, strong written communication, and the ability to run several communication channels at once. 

Preferred Attributes 
  • Strong accountability and ownership; closes the loop without being chased. 
  • Client-centric and innovative mindset in every client interaction. 
  • Effective proactive problem-solving; comfortable working through ambiguity over the phone. 
  • Attention to detail, strong organizational skills, and the ability to juggle multiple urgent requests against tight timelines. 
  • Disciplined use of CRM systems and aptitude for working across multiple software platforms. 
  • Collaborative across branch and central teams; an over-communicator by instinct. 
  • Commitment to continuous learning and adaptability to new technologies. 

Remote Work Requirements 
  • Reliable high-speed internet (minimum 100 Mbps down / 20 Mbps up recommended) and a quiet, dedicated workspace. 
  • Ability to work scheduled shifts within Daisy Call Center hours, including rotating coverage as the function scales. 
  • Daisy provides the computer, headset, and required software. 

Compensation & Benefits 
  • Competitive compensation based on experience. 
  • Health insurance (medical, vision, dental). 
  • 401(k) retirement plan. 
  • Paid vacation and sick leave. 
  • Opportunities for professional growth and industry certification, including manufacturer training pathways. 

Work Environment 
Fully remote role. 
Daisy maintains a strict smoke, alcohol, and drug-free policy across all buildings, vehicles, job sites, and whenever representing the brand. The same expectation applies during scheduled remote work hours. 
Daisy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

This is a remote position.