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Remote Operations Jobs in Wooster, OH (NOW HIRING)

Liveops

Remote Customer Service Agent

Medina, OH · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Massillon, OH · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Canton, OH · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

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Remote Operations information

See Wooster, OH salary details

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How much do remote operations jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote operations in Wooster, OH is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $24.09 per hour, depending on experience, location, and employer.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are remote operations?

Remote operations refer to managing and executing business functions or tasks from a location outside a traditional office, often using digital tools and communication platforms. In a job context, roles like remote operations specialists involve coordinating workflows, monitoring systems, and ensuring efficiency without being physically present at a central site.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit for their skills and preferences.

What are the most commonly searched types of Operations jobs in Wooster, OH?

The most popular types of Operations jobs in Wooster, OH are:

What job categories do people searching Remote Operations jobs in Wooster, OH look for?

The top searched job categories for Remote Operations jobs in Wooster, OH are:

What cities near Wooster, OH are hiring for Remote Operations jobs?

Cities near Wooster, OH with the most Remote Operations job openings:

Remote Operations jobs near you
Infographic showing various Remote Operations job openings in Wooster, OH as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,788 per year, or $21.1 per hour.

Service Operations Representative(100% Remote)

Three Point Solutions, Inc.

North Canton, OH • On-site, Remote

Contractor

Re-posted 4 days ago

Job description

Job Title: Service Ops Representative (100% Remote)
Client: ATM Machine Manufacturing Industry
Duration: 09 months contract role
Location: North Canton, OH 44720 (100% remote)
Shift: Mon-Fri/ 8:00am - 5:00pm
Pay Rate : USD 17.00 /hr
Job Description:
Responsibilities:
As the single point of contact (SPOC), this position focuses on providing outstanding customer and technical service in support of managed services bank customers' ATM network. Reporting to the Team Manager, the Service Operations Representative is responsible for interacting with the client and third-party vendors to resolve issues using hardware and software systems through defined processes and techniques. Working in a 24/7/365 environment, the Service Operations Representative will ensure that all problems and questions are documented, researched, escalated as necessary, and monitored until resolved.
Essential Functions:
  • Monitor and administer Managed Services bank customers' ATM fleets to ensure SLAs related to processing and uptime availability are achieved.
  • Administer corrective actions to ensure expedient resolution.
  • Perform support desk functions such as taking customer calls and responding to email communications to resolve issues.
  • Document and provide timely updates on incidents as they occur.
  • Provide technical support to Managed Services Bank Customers, including troubleshooting and resolving technical problems related to hardware, software, and network systems, internal and external vendors, and third-party service providers.
  • Act as the primary escalation point for internal and external customers regarding issues on various Bank ATM terminals.
  • Perform related duties as required or requested by the Team Manager.

Qualifications:
Education:
  • HS diploma or equivalent required.
  • Some industry-specific (ATM, Financial, and/or IT) post-secondary, computer/technical education preferred.

Experience:
  • Minimum of 3 years in a similar role within technical customer service/support with a demonstrated customer focus and action-oriented approach.
  • Experience working in a contact center environment, with an understanding of equivalent operational experience.

Skills:
  • Strong technical, analytical, communication, and problem-solving skills.
  • Excellent interpersonal skills.
  • Autonomy, initiative, and a strong sense of accountability.
  • Strong computer skills with a working knowledge of MS Office applications (Word, Excel, and Outlook).
  • Ability to troubleshoot and solve problems over the phone or via email with a large degree of independence.
  • Commitment to providing excellent customer service in a fast-paced, multi-tasking environment.
  • Strong problem-solving and teamwork skills.
  • Capacity to meet deadlines and work under pressure with a strong sense of accountability.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Bilingual skills (e.g., English/French) are an asset but not required.

Additional Requirements:
  • Performs other related responsibilities, as assigned, to support specific department/business needs.

This role is essential for maintaining the performance and reliability of the ATM network for managed services bank customers, ensuring high standards of customer service and technical support.
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