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Remote Operations Jobs in Fort Myers, FL (NOW HIRING)

Usagenesiscare

Services Administrator

Fort Myers, FL · Remote

The Remote Services Administrator (RSA) is responsible for the operational leadership, performance, and continuous improvement of centralized non-patient-facing services across the division. This ...

Liveops

Remote Customer Service Agent

Cape Coral, FL · Remote

$14.25 - $19/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Fort Myers, FL · Remote

$14.50 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Lehigh Acres, FL · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Bonita Springs, FL · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Talkiatry

Remote Therapist - Florida

Fort Myers, FL · Remote

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...

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Remote Operations information

See Fort Myers, FL salary details

$9

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$45

How much do remote operations jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote operations in Fort Myers, FL is $22.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $25.82 per hour, depending on experience, location, and employer.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are remote operations?

Remote operations refer to managing and executing business functions or tasks from a location outside a traditional office, often using digital tools and communication platforms. In a job context, roles like remote operations specialists involve coordinating workflows, monitoring systems, and ensuring efficiency without being physically present at a central site.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit for their skills and preferences.

What are the most commonly searched types of Operations jobs in Fort Myers, FL?

The most popular types of Operations jobs in Fort Myers, FL are:

What job categories do people searching Remote Operations jobs in Fort Myers, FL look for?

The top searched job categories for Remote Operations jobs in Fort Myers, FL are:

What cities near Fort Myers, FL are hiring for Remote Operations jobs?

Cities near Fort Myers, FL with the most Remote Operations job openings:

Remote Operations jobs near you
Infographic showing various Remote Operations job openings in Fort Myers, FL as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $46,891 per year, or $22.5 per hour.

Services Administrator

Fort Myers, FL • Remote

Usagenesiscare
See more jobs at Usagenesiscareexternal

Full-time

Re-posted 4 days ago

Job description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Services Administrator


About GenesisCare:

Our purpose is to design care experiences that get the best possible life outcomes. Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a person's cancer journey.

Joining the GenesisCare team means a commitment to seeing and doing things differently. People centricity is at the heart of what we do-whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build a culture of 'care' that is patient focused and performance driven.

Role Summary:

The Remote Services Administrator (RSA) is responsible for the operational leadership, performance, and continuous improvement of centralized non-patient-facing services across the division. This role oversees the remote Call Center and Medical Records teams and leads the build-out and operationalization of a remote call center function for Urology.

This role was created to consolidate fragmented administrative functions into a unified remote services model-improving efficiency, scalability, patient access, service consistency, and reducing operational burden at the practice level. As part of the Practice Administrator job family, the RSA functions as a peer-level leader within the division, working in partnership with Practice Administrators to support clinic operations, physician engagement, and patient experience.

Key Accountabilities

Remote Operations Leadership

  • Lead operational oversight of the remote Call Center, Medical Records teams, and future centralized remote administrative functions.

  • Build and operationalize the remote service model using a framework as a blueprint.

  • Ensure staffing models, workflows, performance expectations, and policies are aligned across regions.

Performance Management & Standardization

  • Develop and maintain standardized workflows, scripts, escalation pathways, and service-level agreements (SLAs).

  • Create visibility and accountability through metric scorecards and operational dashboards.

  • Conduct ongoing audits to ensure consistency, accuracy, productivity, and compliance.

Patient & Provider Experience

  • Improve service reliability through measurable improvements in abandonment rates, call responsiveness, referral processing, documentation accuracy, and turnaround times.

  • Ensure issues are escalated and resolved timely with clear feedback loops to sites and leadership.

  • Support provider experience by reducing administrative friction and improving support quality.

Staff Leadership & Workforce Development

  • Recruit, onboard, and develop high-performing remote services team members.

  • Establish ongoing training, competency validation, coaching, and performance management programs.

  • Drive a culture of accountability, service excellence, communication, and continuous improvement.

Collaboration & Alignment With Operations

  • Work closely with Practice Administrators, Directors, Revenue Cycle, IT, and clinical operations to ensure alignment with clinic needs and organizational goals.

  • Participate in operational cadences including huddles, leadership meetings, and performance reviews.

Change Management & Future-State Growth

  • Serve as operational lead for process improvement initiatives related to patient access, scheduling, call routing, documentation workflows, and patient-facing digital tools.

  • Identify and implement scalable technology, automation opportunities, and efficiency enhancements.

Required Qualifications

  • Strong understanding of patient access functions, workflow systems, and compliance requirements.

Preferred Qualifications

  • Previous experience overseeing call centers, remote teams, or centralized support functions in healthcare.

  • Experience in multisite healthcare delivery environments or specialty medicine (oncology preferred).

  • Proficiency in EMR/EHR systems and call center technology platforms.

Core Competencies

  • Operational discipline and execution

  • Cross-functional and remote team leadership

  • Data-driven decision-making

  • Service excellence mindset

  • Process standardization and systems thinking

  • Communication and change leadership

About GenesisCare:

An integrated oncology and multispecialty network in Florida providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company's purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology. For more information, visit https://www.genesiscareus.com

GenesisCareis an Equal Opportunity Employer that is committed to diversity and inclusion.

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