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Remote Operations Jobs in Ephrata, PA (NOW HIRING)

Liveops

Remote Customer Service Agent

Lancaster, PA · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Lebanon, PA · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Reading, PA · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Brenntag

Operations Supervisor - 3rd Shift

Reading, PA · On-site +1

Flexible working hours and remote work options * Professional development opportunities Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and ...

New

WebstaurantStore

Product Owner (Remote)

Lititz, PA · On-site +1

$80K - $95K/yr

Own and maintain the backlog in Azure DevOps (ADO), developing a foundational understanding of all ... Remote Work Qualifications * Access to a reliable and secure high-speed internet connection. Cable ...

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Remote Operations information

See Ephrata, PA salary details

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How much do remote operations jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote operations in Ephrata, PA is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $27.36 per hour, depending on experience, location, and employer.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are remote operations?

Remote operations refer to managing and executing business functions or tasks from a location outside a traditional office, often using digital tools and communication platforms. In a job context, roles like remote operations specialists involve coordinating workflows, monitoring systems, and ensuring efficiency without being physically present at a central site.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit for their skills and preferences.

What are the most commonly searched types of Operations jobs in Ephrata, PA?

The most popular types of Operations jobs in Ephrata, PA are:

What cities near Ephrata, PA are hiring for Remote Operations jobs?

Cities near Ephrata, PA with the most Remote Operations job openings:

Remote Operations jobs near you
Infographic showing various Remote Operations job openings in Ephrata, PA as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $49,729 per year, or $23.9 per hour.

Manager, GTM and Revenue Operations

RefreshLED

West Lancaster, PA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 hours ago

Job description

We’re hiring our first dedicated GTM / Revenue Operations leader to be the operational backbone of a five-person sales team. This is a hands-on, build-from-the-ground-up role: you’ll own the systems, data, and process that let our reps sell more without adding friction. We want someone who is genuinely AI-first - you reach for automation and AI tooling before adding manual work or headcount, and you treat the tech stack as a competitive advantage. If you like turning a scrappy, deal-by-deal sales motion into a measurable, repeatable revenue engine, this is for you.

What You'll Own

Revenue Operations & Systems

• CRM & tech stack: Own and optimize the CRM (and surrounding tools - quoting/CPQ, e-sign, marketing, data enrichment). Keep data clean, automate the busywork, and make the system something reps want to use.

• Sales process: Define and document the funnel from lead to install - stages, exit criteria, handoffs, and the VAR-specific steps (configuration, quoting, project handoff to install).

• Lead-to-cash flow: Connect the dots between sales, quoting, fulfillment, and install so deals move cleanly and nothing falls through the cracks.

Analytics & Forecasting

• Pipeline & forecasting: Build and maintain an accurate, weekly forecast. Give leadership a clear, trusted read on what’s going to close and what’s at risk.

• Reporting & dashboards: Stand up dashboards on pipeline health, conversion, sales-cycle length, win rates, margin by product/segment, and rep performance.

• Insight, not just data: Turn numbers into recommendations - where we’re leaking deals, which segments to lean into, where to set quotas and pricing guardrails.

Sales Enablement & Team Support

• Rep productivity: Equip the five-person team with the playbooks, templates, and automation they need to spend more time selling and less time on admin.

• Onboarding & cadence: Build repeatable onboarding for new reps and run the operating rhythm - pipeline reviews, forecast calls, deal desk.

• Comp & quota support: Help design and administer commission plans, quotas, and territory/account coverage.

AI-First Operations

• Automate first: Deploy AI and automation across the funnel - lead scoring and enrichment, call/email summarization, quote drafting, forecasting assists, and reporting.

• Tooling owner: Evaluate, pilot, and roll out AI tools; train the team to use them and measure the lift.

What You Bring

Experience: 5–8 years in RevOps, sales operations, or GTM operations, ideally supporting a direct sales team. Experience in a VAR, reseller, hardware, or project-based sales environment is a strong plus.

AI-first mindset: You actively use AI and automation in your daily work and have a track record of deploying these tools to make a sales team faster and more accurate.

Analytics horsepower: Strong with data — comfortable in spreadsheets and BI/reporting tools, building forecasts and dashboards, and translating numbers into decisions. SQL or similar is a plus.

Sales ops depth: Hands-on CRM administration and a real understanding of pipeline, forecasting, quoting, and commission mechanics.

Builder mentality: You’re energized by ambiguity and a blank page — you can stand up process and systems where little exists today, without a big team behind you.

Communication: You work closely with reps and leadership, explain the ‘why’ behind process, and get buy-in.

Remote-ready: Self-directed, organized, and effective in a fully remote, U.S.-based team.

Nice to Have

Familiarity with AV, pro display, or technical/installed-product sales.

Experience implementing or migrating a CRM and connected tooling.

CPQ / quoting tool and deal-desk experience.

Company Description

Refresh LED designs, sells, and installs high-quality LED video wall systems for churches, schools, theaters, retail, and virtual-production studios across the country. We source and configure the right hardware, manage the project end-to-end — manufacturing, shipping, installation, on-site training — and stand behind it with a full-service warranty. Our growth has been driven by a tight, high-performing sales team and a reputation for getting complex installs right.