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Remote Operations Support Jobs in Chicago, IL (NOW HIRING)

Rethink

DevOps Engineer

Chicago, IL · On-site +1

$54.50 - $74.50/hr

Support the delivery of quality code that adheres to standards and methodologies. * Perform ... Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL ...

Allied

Project Manager, Operations

Chicago, IL · On-site +1

$70K - $80K/yr

POSITION SUMMARY The Project Manager, Operations is responsible for managing the implementation of ... To support a smooth and efficient remote work experience, the internet connection must be obtained ...

Dual Brand

(Remote) DevOps Engineer III

Des Plaines, IL · Remote

$114K - $172K/yr

The DevOps Engineer III primary responsibility is building, automating, and evolving the software ... Develop and maintain internal platforms and tools to support development teams. * Implement ...

Potbelly

Marketing Operations Coordinator

Chicago, IL · On-site +1

$50K - $60K/yr

... currently support remote work from the following states: Alaska, California, and Hawaii. To be ... Marketing Operations Coordinator Department/Function: Marketing Location: Support Center Reports to ...

Inspira Financial

Azure DevOps Engineer (Remote)

Oak Brook, IL · On-site +1

$53.25 - $73/hr

Adapt working style to support teammates, practice active listening, and offer help when needed ... Stay updated on the latest Azure DevOps trends, technologies, and best practices to continually ...

Five to Nine

Operations Coordinator

Chicago, IL · On-site +1

We're remote, scaling quickly, and were funded by Google and Slack. WHO OUR CLIENTS ARE: Our ... Partner with cross-functional support teams in improving the proprietary tools and systems

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Remote Operations Support information

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How much do remote operations support jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for remote operations support in Chicago, IL is $26.80, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $32.45 per hour, depending on experience, location, and employer.

What is a Remote Operations Support role?

A Remote Operations Support role involves assisting an organization’s operations from a remote location, often through digital communication tools. Responsibilities typically include monitoring workflows, troubleshooting issues, coordinating with on-site teams, and ensuring that business processes run smoothly. This role is essential for companies with distributed teams or those that operate across multiple locations. Strong organizational, communication, and problem-solving skills are important for success in this position. Remote Operations Support professionals help maintain efficiency and continuity of operations, even when physical presence is not possible.

What are the key skills and qualifications needed to thrive as a Remote Operations Support specialist, and why are they important?

To thrive as a Remote Operations Support specialist, you need strong organizational, problem-solving, and communication skills, often supported by experience in administrative or technical support roles. Familiarity with remote collaboration tools, ticketing systems, and platforms like Slack, Zoom, or Microsoft Teams is typically required. Proactivity, attention to detail, and the ability to manage time independently are essential soft skills for this position. These abilities ensure seamless remote operations, efficient issue resolution, and effective support for distributed teams.

What are some common challenges faced by Remote Operations Support professionals, and how can they be addressed?

Remote Operations Support professionals often encounter challenges such as coordinating across different time zones, maintaining effective communication with distributed teams, and managing multiple support requests simultaneously. To address these, it's important to establish clear protocols for communication, leverage collaboration tools like Slack or Microsoft Teams, and prioritize tasks using ticketing systems. Regular virtual check-ins and a structured workflow can help ensure alignment and efficient problem-solving, even when working remotely.

What is the difference between Remote Operations Support vs Remote Customer Service Representative?

AspectRemote Operations SupportRemote Customer Service Representative
Required CredentialsBasic technical skills, industry-specific knowledgeCommunication skills, customer service experience
Work EnvironmentSupport teams, technical platforms, internal systemsCustomer interaction, call centers, chat platforms
Employer & Industry UsageIT, logistics, manufacturing, tech companiesRetail, telecom, e-commerce, service industries
Common Search & ComparisonOften compared for support roles involving technical or operational tasksCompared for roles focused on customer interaction and service

Remote Operations Support and Remote Customer Service Representative roles differ mainly in their focus and skill requirements. Operations support emphasizes technical knowledge and internal process support, while customer service roles prioritize communication and customer interaction. Both are vital in remote work environments across various industries.

What are the most commonly searched types of Operations Support jobs in Chicago, IL? The most popular types of Operations Support jobs in Chicago, IL are:
Infographic showing various Remote Operations Support job openings in Chicago, IL as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Nights. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $55,754 per year, or $26.8 per hour.

Customer Operations Specialist

Natural Sourcing International

Elmhurst, IL • On-site, Remote

Full-time

Posted 2 days ago

Job description

Job Title: Customer Operations Specialist

Location: Elmhurst, IL *must be based within a 1-2 hr drive to/from Elmhurst*
Reports to: VP of Sales

Job Type: Full-time


Overview:

NSI is a leading player in the natural private label food industry, dedicated to providing high-quality, organic, and sustainably sourced food products to consumers. We believe in promoting healthy and conscious eating choices, and our range of products reflects our commitment to quality and sustainability.

NSI is seeking a detail-oriented and proactive Customer Operations Specialist to support day-to-day customer order management and operational coordination. Reporting to the VP of Sales, this role works closely with sales, operations, and accounting to ensure accurate order processing and a high level of customer service. This position is ideal for an early-career professional who thrives in a fast-paced CPG environment, enjoys problem-solving, and takes pride in delivering an exceptional customer experience. The Specialist will support end-to-end order execution, assist with logistics coordination, and help maintain strong relationships with retail customers.


Responsibilities:

  • Manage customer orders (manual + EDI) from PO receipt through delivery
  • Confirm order details and communicate ETAs to customers and distribution centers
  • Coordinate internally with Sales, Operations, and Accounting
  • Resolve order discrepancies and support invoice accuracy
  • Assist with transportation coordination and 3PL claims
  • Maintain accurate reporting in ERP (SAP Business One preferred)
  • Utilize customer portals and support compliance documentation
  • Contribute to process improvements and operational efficiencies


The ideal candidate will have:

  • Experience working with retail customers or supermarket chains is a plus
  • ERP experience (SAP Business One a strong plus)
  • Familiarity with EDI systems
  • Strong proficiency in Google Sheets and Google Workspace
  • Proficiency in MacOS
  • High attention to detail and ability to manage multiple priorities
  • Strong communication and problem-solving skills


Education and Experience:

  • A Bachelor's degree in business administration or related field
  • 2-3 years of experience in customer operations, sales support, or order management (CPG/food industry preferred)


Work environment:

  • Remote work available but candidates must be living in close proximity to NSI's office in Elmhurst, IL for in-person meetings. Please do not apply if you are not living at least 1-2 hours within this location.



NSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.




Please direct all recruiting and candidate inquiries to HR@nsi-grp.com.

Contacting other team members or departments will result in your message not being reviewed.


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