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Remote Operations Supervisor Jobs in Calgary, AB

Skilled in Supervisory Control and Data Acquisition (SCADA) systems, alarm management, data ... Primarily office-based within a Remote Operations Centre (ROC) environment. * Standard schedule is ...

Supervisor - Hydrogeology

Calgary, AB · On-site +1

CA$120K - CA$160K/yr

Remote - Regular-Full Time As the Supervisor - Hydrogeology, this role will be responsible for ... operations. We believe in giving you the opportunity to learn and to help make an impact on the ...

Strategy & Operations Manager

Calgary, AB · On-site +1

CA$120K - CA$160K/yr

We're hiring a Strategy & Operations Manager to be the person who brings order to that messy middle ... This full-time position is available as either a remote or hybrid position (depending on location ...

Remote Operations Supervisor information

How does a Remote Operations Supervisor typically coordinate and communicate with distributed teams to ensure smooth workflow?

A Remote Operations Supervisor usually relies on a combination of digital tools, such as project management software, video conferencing, and instant messaging platforms, to coordinate tasks and maintain clear communication with team members working from different locations. They often schedule regular virtual meetings to set expectations, monitor progress, and address any issues that arise. Establishing clear protocols and maintaining open lines of communication are crucial for overcoming challenges like time zone differences and ensuring team cohesion. Proactive leadership and adaptability are key to fostering a productive and collaborative remote work environment.

What is the difference between Remote Operations Supervisor vs Remote Operations Coordinator?

AspectRemote Operations SupervisorRemote Operations Coordinator
Required CredentialsTypically requires management experience, industry-specific certifications, and leadership skillsUsually requires administrative or coordination experience, often with basic industry knowledge
Work EnvironmentOversees remote teams, manages workflows, and ensures operational efficiencySupports daily operations, schedules, and communication between teams
Employer & Industry UsageCommon in logistics, customer service, and IT sectorsFrequent in customer support, tech, and service industries

The Remote Operations Supervisor focuses on managing remote teams and ensuring operational efficiency, often requiring leadership experience. In contrast, the Remote Operations Coordinator handles daily support tasks and coordination activities, typically with less managerial responsibility. Both roles are vital in remote work environments but differ mainly in scope and level of responsibility.

What is a Remote Operations Supervisor?

A Remote Operations Supervisor is responsible for managing teams and overseeing operational processes from a remote location, ensuring that company goals and standards are met. They coordinate workflows, monitor performance metrics, and provide support and guidance to remote employees. Their role often includes implementing company policies, troubleshooting issues, and facilitating communication between teams and upper management. Remote Operations Supervisors use digital tools to maintain productivity and collaboration within distributed teams.

What are the key skills and qualifications needed to thrive as a Remote Operations Supervisor, and why are they important?

To thrive as a Remote Operations Supervisor, you need strong organizational, leadership, and problem-solving skills, typically supported by experience in operations management and a relevant degree. Familiarity with remote collaboration platforms (such as Slack, Zoom, or Microsoft Teams), workflow management systems, and sometimes certifications like PMP is highly beneficial. Excellent communication, adaptability, and the ability to motivate distributed teams are standout soft skills in this role. These competencies are crucial for ensuring seamless operations, effective team coordination, and achieving organizational goals in a virtual environment.
Team Lead Remote Operations Center

Team Lead Remote Operations Center

Enbridge

Calgary, AB • On-site, Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Posted yesterday


Enbridge rating

8.3

Company rating: 8.3 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

21st of 50 rated energy and utility


Job description

Posting End Date:

July 09, 2026

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

Are you prepared to guide a group in a dynamic and innovative environment? At Enbridge, we are looking for an ambitious and proven leader to join our Remote Operations Centre (ROC) as the Team Lead in Calgary, AB, Canada. This outstanding opportunity allows you to take a key role in ensuring the safe, reliable, and compliant operations of our renewable energy assets. This is your opportunity to combine hands-on technical expertise with leadership impact, helping shape the future of remote operations and grid reliability across our evolving renewable energy portfolio!

Join Enbridge and be part of an extraordinary team dedicated to balanced energy solutions. If you're ready to advance your career and guide a team toward success, we want to hear from you. Apply today and help us build the future of renewable energy!

What You Will Do:

  • Lead and support a team of ROC Controllers to ensure safe, reliable, and compliant day-to-day operations of renewable generation assets, acting as the primary escalation point for complex or abnormal events.

  • Independently manage high-risk, non-routine operational scenarios requiring expert knowledge of renewable generation, grid reliability, and control room operations.

  • Coordinate and prioritize real-time controller activities to respond effectively to alarms, outages, grid instructions, and weather-driven events.

  • Ensure strict adherence to North American Electric Reliability Corp (NERC) reliability standards, Independent System Operators / Regional Transmission Organizations (ISO/RTO) requirements, and internal procedures, including documentation, communications, and event reporting.

  • Communicate complex operational updates clearly to internal stakeholders, site teams, and external grid operators, especially during critical or time-sensitive situations.

  • Contribute to the development and continuous improvement of control room procedures, tools, and operational best practices.

Who You Are:

  • A technical professional with a degree or diploma (or equivalent experience) in engineering, business, or a related field.

  • Experienced in a 24/7 control room or renewable operations environment, with at least 5 years in a similar operational role.

  • Highly knowledgeable in power generation, transmission/distribution systems, renewable technologies, and grid operations.

  • Skilled in Supervisory Control and Data Acquisition (SCADA) systems, alarm management, data acquisition, and performance monitoring tools used in power generation environments.

  • Comfortable operating in highly regulated environments, with a strong understanding of NERC standards, International Organization for Standardization (ISO) market rules, and compliance requirements.

  • A strong communicator and problem-solver with the ability to lead through complex operational scenarios and collaborate across technical and cross-functional teams.

Working Conditions:

  • Primarily office-based within a Remote Operations Centre (ROC) environment.

  • Standard schedule is Monday to Friday, with on-call expectations and the flexibility to respond to operational needs outside normal hours, including evenings, weekends, and holidays.

  • Occasional travel within Canada and the United States to support coordination with internal stakeholders and site teams.

  • Work involves monitoring real-time operations and responding to time-sensitive, high-impact events in a fast-paced environment.

Benefits:

  • A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance, and disability.

  • A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.

  • Valuable retirement savings plans, including a savings plan with company stock as an investment option.

  • Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.

  • An Employee and Family Assistance Program.

  • A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.

At Enbridge, we are dedicated to our core value of Inclusion.We are proud to bean Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law.Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

  • Applications can be submitted via our online recruiting system only.

  • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

  • Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com


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