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Remote Operations Manager Jobs in Duluth, MN (NOW HIRING)

Essentia Health

RN - Pre-Service Authorizations

Duluth, MN · On-site +1

$33.94 - $50.91/hr

Business Service Center Department: 1007190 PRE-SERVICE AUTHORIZATION - EH SS Conducts Managed Care ... Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: Varies Shift End ...

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

... and remote technical support across a manufacturing environment. This role will troubleshoot ... end users and ensuring reliable IT operations across multiple systems and facilities.

Essentia Health

Revenue Integrity Analyst II

Duluth, MN · On-site +1

$57K - $86K/yr

... manages moderate-to-complex revenue integrity initiatives and partners directly with operational ... Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: Days Shift End ...

Essentia Health

Revenue Integrity Analyst II

Duluth, MN · On-site +1

$57K - $86K/yr

... manages moderate-to-complex revenue integrity initiatives and partners directly with operational ... Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: Days Shift End ...

Cirrus Aircraft

Vice President-Customer Support

Duluth, MN · On-site +1

$204K - $258K/yr

... acumen, operational decision making, customer orientation, driving for results, managing and ... Experience in leading a geographically diverse and remote work force. * Demonstrated experience in ...

Cirrus Aircraft

Vice President-Customer Support

Duluth, MN · On-site +1

$137K - $176K/yr

... acumen, operational decision making, customer orientation, driving for results, managing and ... Experience in leading a geographically diverse and remote work force. * Demonstrated experience in ...

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All JobsOperations JobsRemote Operations Manager JobsRemote Operations Manager Jobs in Duluth, MN

Remote Operations Manager information

See Duluth, MN salary details

$30.8K

$63K

$117.7K

How much do remote operations manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for remote operations manager in Duluth, MN is $63,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $77,000.00 per year, depending on experience, location, and employer.

What Does a Remote Operations Manager Do?

The job duties of a remote operations manager involve managing a production process or the provision of a service. As a remote operations manager, you work from home to monitor business operations, plan a budget, and come up with strategies to improve efficiency, quality, and profits. Some of your job responsibilities vary depending on the industry in which you work. In fields such as production, you oversee quality assurance (QA) operations. In all positions, you coordinate with employees and departments and run meetings virtually. Some jobs require you to visit work or production sites occasionally.

What is a Remote Operations Manager?

A Remote Operations Manager is responsible for overseeing and coordinating business operations from a remote location rather than a traditional office setting. This role typically involves managing teams, workflows, and processes to ensure efficiency, productivity, and alignment with company goals, all while leveraging digital tools and communication platforms. Remote Operations Managers must be skilled in virtual leadership, project management, and problem-solving to effectively support distributed teams. Their duties often include monitoring key performance indicators, implementing process improvements, and ensuring smooth day-to-day operations despite geographical distances.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in various organizational settings. Understanding and balancing these P's is essential for effective operations management, especially in roles like a Remote Operations Manager who oversees distributed teams and processes.

How can I make $2000 a week working from home?

A Remote Operations Manager can potentially earn $2000 or more weekly by overseeing multiple projects, optimizing remote workflows, and leveraging management tools like Slack or Asana. Achieving this income level often requires extensive experience, strong leadership skills, and the ability to handle high-volume responsibilities efficiently.

What is the difference between Remote Operations Manager vs Remote Project Coordinator?

AspectRemote Operations ManagerRemote Project Coordinator
ResponsibilitiesOversees daily operations, manages teams, ensures efficiencyAssists in project planning, coordinates tasks, tracks progress
Required SkillsLeadership, strategic planning, process optimizationCommunication, organization, scheduling
CertificationsOperations management, project management (e.g., PMP)Project management certifications (e.g., CAPM, PMP)
Work EnvironmentRemote, cross-functional teams, management levelRemote, project teams, coordination role

The Remote Operations Manager focuses on overseeing overall operations and team management, requiring strategic and leadership skills. In contrast, the Remote Project Coordinator supports project execution, emphasizing organization and task coordination. Both roles often require project management certifications and operate in remote, team-based environments, but their scope and responsibilities differ significantly.

How to make $80,000 a year working from home?

A Remote Operations Manager can earn $80,000 or more annually by gaining relevant experience, developing strong leadership and organizational skills, and obtaining certifications such as PMP or Six Sigma. Success also depends on the industry, company size, and the ability to manage remote teams effectively, often requiring proficiency with collaboration tools and remote management strategies.

Can an operations manager be remote?

Yes, many operations managers work remotely, especially in industries that rely on digital communication and cloud-based tools. Remote operations management requires strong organizational skills, familiarity with collaboration software, and the ability to oversee teams virtually.

What are the key skills and qualifications needed to thrive as a Remote Operations Manager, and why are they important?

To succeed as a Remote Operations Manager, you need strong leadership, project management, and organizational skills, usually supported by a relevant degree and operations experience. Familiarity with remote collaboration tools like Slack, Asana, and Zoom, as well as knowledge of workflow management systems, is essential. Excellent communication, problem-solving abilities, and a high degree of self-motivation help you effectively lead distributed teams. These competencies are critical for ensuring operational efficiency, team alignment, and successful delivery of business objectives in a remote environment.

How do Remote Operations Managers effectively oversee distributed teams and ensure smooth workflow?

Remote Operations Managers typically rely on digital collaboration tools and clear communication protocols to coordinate team activities across different locations. They schedule regular virtual check-ins, set clear expectations, and monitor progress using project management software. Building trust and fostering engagement are crucial, as is being proactive in addressing time zone differences and potential communication barriers. This role often requires adaptability and strong problem-solving skills to maintain team cohesion and operational efficiency in a remote environment.
More about Remote Operations Manager jobs
What are the most commonly searched types of Remote Operations jobs in Duluth, MN? The most popular types of Remote Operations jobs in Duluth, MN are:
What are popular job titles related to Remote Operations Manager jobs in Duluth, MN? For Remote Operations Manager jobs in Duluth, MN, the most frequently searched job titles are:
What job categories do people searching Remote Operations Manager jobs in Duluth, MN look for? The top searched job categories for Remote Operations Manager jobs in Duluth, MN are:
What cities near Duluth, MN are hiring for Remote Operations Manager jobs? Cities near Duluth, MN with the most Remote Operations Manager job openings:
Remote Operations Manager jobs near you
Infographic showing various Remote Operations Manager job openings in Duluth, MN as of July 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $63,026 per year, or $30.3 per hour.

Service Lead (Remote)

PeopleWise Consulting MN

Superior, WI • Remote

Full-time

Posted 25 days ago

Job description

DSC Communications is seeking a Service Team Lead to anchor our managed services support structure. This is a hands-on technical leadership role which requires active participation in client issues and requests. The right person owns L2/L3 escalations, drives quality across the service queue, holds outsourced partners accountable, and helps build the processes and documentation that make the team more effective over time.

DSC Sentinel iQ is being purpose-built as an automation-first, AI-driven managed service platform targeting small organizations (1–40 users) in professional services, legal, accounting, and healthcare with FTC Safeguards Rule compliance as a core, bundled offering.

We are at a stage where consistent process, clear escalation paths, and structured vendor oversight will meaningfully separate good from great. This role is the linchpin of that development.

Role and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

Technical Support & Escalation

  • Own L2/L3 escalations across the client base to assist with server, networking, Microsoft 365, Azure, and security stack
  • Serve as the primary escalation point for frontline technicians and outsourced NOC/helpdesk partners
  • Resolve complex technical issues with documented root cause analysis
  • Maintain hands-on proficiency with all platforms in the MSP stack

Process & Controls Development

  • Help build, maintain, and enforce standard operating procedures, runbooks, and escalation playbooksIdentify systemic service delivery gaps through ticket trend analysis and act on them
  • Drive adoption of documentation standards across the team (Hudu or equivalent)
  • Own the onboarding checklist and quality gate for new client environments
  • Working with the team to develop and implement automation and AI based runbooks to improve efficiency and heighten the client experience

Team Development & Collaboration

  • Mentor and develop frontline technicians via structured coaching, not just reactive feedback
  • Collaborate with leadership on tooling decisions around RMM, PSA, documentation and security platform strategy
  • Monitor open queues, SLA adherence, and resolution quality metrics; surface findings to leadership
  • Participate in client escalation calls as the senior technical voice when needed

Outsourced Team Management

  • Manage day-to-day performance of outsourced support partners to set expectations, review KPIs, and drive quality outcomes
  • Conduct regular performance reviews and QBR-style sessions with vendor teams
  • Identify and escalate gaps in outsourced delivery before they reach clients
Qualifications and Education Requirements

Required

  • 4+ years in a managed services environment with demonstrated L2/L3 technical depthExperience managing or coordinating teams such as NOC, offshore helpdesk, or vendor SOC
  • Proven track record building or formalizing service delivery processes and documentation
  • Proficiency with EDR/MDR platforms, particularly SentinelOne, CrowdStrike, or Huntress in a multi-tenant MSP deploymentProficiency with PSA platforms (HaloPSA, ConnectWise) and RMM tools (NinjaOne, Kaseya, Datto)
  • Proficiency with Email Security (e.g. Checkpoint Avanan, Proofpoint) and DNS Security (e.g. DNSFilter, Cisco Umbrella) toolsets
  • Proficiency with M365 and Azure environments, troubleshooting, standard setup, management of Exchange, Teams, Sharepoint, Intune and Entra ID
  • Windows Server administration proficiency in Active Directory, Group Policy, DNS/DHCP, Remote Desktop Services
  • Networking proficiency with TCP/IP, VLANs, routing, firewall management (Meraki, Fortinet, or similar)
  • Virtualization understanding of VMware or Hyper-V at an administrative level
  • Backup and DR experience with Datto, Veeam, or equivalent; validation and test restore discipline

Strongly Preferred

  • ITIL Foundations or equivalent service management framework exposure
  • HaloPSA hands-on experience in service delivery, workflow configuration, asset management, reporting
  • Background in building or improving onboarding and offboarding workflows for managed environments
  • Experience with AI workflow automation platforms (e.g., Rewst, n8n, Make, Power Automate) and using AI to reduce manual operational work
  • Experience with AI-native documentation or knowledge management platforms (e.g., Lexful.ai, IT Glue, Hudu)