Remote Operations Analyst Jobs in Greer, SC (NOW HIRING)

Company:Marsh McLennan AgencyDescription:

Our not-so-secret sauce.

Award winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Clinical and Health Engagement Practice Leader at Marsh McLennan Agency (MMA)

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Clinical and Health Engagement Practice Leader on the MMA National Team, you'll provide executive-level strategic, clinical, and operational leadership for Peak Health Services to ensure a competitive, best in class offering in the market. This position is accountable for clinical program integrity, operational delivery excellence, vendor management, P&L performance, national client relationships, and driving growth through the MMAbroker network.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Clinical Leadership & Program Integrity

• Champion Peak Health's RN-led, longitudinal coaching model grounded in evidence-based practice

• Set and enforce clinical quality standards, protocols, and outcomes measurement across all client programs

• Lead clinical based health coaching with chronic disease management, risk stratification, and biometric programming assessments

• Integrate emerging capabilities such as GLP-1 support with nutritional counseling, mental health navigation, and digital/virtual coaching, wearables and biometric devices

• Ensure HIPAA, ADA wellness compliance

• Oversee credentialing, EHR systems, and clinical documentation

Digital Health & Modern Delivery Platforms

• Lead the development and optimization of modernized digital health delivery platforms, including mobile app engagement, virtual coaching and digital communications

• Develop clinical strategies that leverage wearable technology, real-time health data, and remote monitoring to enhance participant outcomes

• Oversee the clinical validation and deployment of health technology solutions and digital health tools

• Ensure all digital health platforms comply with clinical standards, HIPAA requirements, and provide exceptional user experience

• Build clinical competency within the organization around digital health trends, remote patient monitoring, and virtual care models

Client & Business Development

• Serve as senior executive relationship owner for flagship self-insured employer accounts

• Partner with MMA brokers to identify, develop, and close new business

• Lead renewals, ROI reporting, and outcomes presentations to HR, Benefits, and C-suite stakeholders

• Represent Peak Health at industry conferences and broker forums

Team Leadership & Development

• Direct the Peak Health leadership team consisting of clinical, operations, sales, and relationship management to the successful delivery of client and participant experience

• Recruit, develop, and retain 40+ RNs, clinical and operations support staff across a geographically distributed model

• Foster a culture of clinical excellence, continuous learning, and professional growth

• Establish performance expectations and conduct ongoing clinical assessments

Operations & Financial Performance

• Own the full P&L - revenue growth, margin management, workforce planning, and cost optimization

• Build scalable infrastructure to support national program delivery

• Leverage data analytics and claims-based risk tools to enhance outcomes

• Define and execute a multi-year growth strategy aligned with MMA's health and benefits value proposition

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• Active RN licensure required; APRN/NP or other advanced clinical degree strongly preferred

• One or more: NBC-HWC, CHC, COHN-S, CCM, or CHES/MCHES

• 10+ years in employer health management, occupational health, or population health

• 5+ years senior leadership with P&L accountability and clinical team management

• Expertise in health risk stratification, biometric programs, and claims-based analysis

• Proven ROI delivery for self-insured employer clients

• Insurance brokerage or benefits consulting experience

These additional qualifications are a plus, but not required to apply:

• MSN, MPH, MHA, MBA, or equivalent advanced degree

• Expertise in developing programs to address the most common chronic health conditions.

• NCQA accreditation and wellness compliance familiarity

• Digital health, telehealth, or mobile health platform experience

• Established relationships in the employer benefits broker community

We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering

• Tuition reimbursement and professional development opportunities

• Hybrid Work

• Charitable contribution match programs

• Stock purchase opportunities

To view additional career opportunities, visit http://marshmma.com/careers

Follow us on social media to meet our colleagues and see what makes us tick:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.

The applicable base salary range for this role is $134,300 to $250,200.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:December 31, 2026