Remote Operations Analyst Jobs in Durham, NC (NOW HIRING)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

Join our team as a Principal Cybersecurity Analyst on the Optum Technology Cyber Defense team based in Minneapolis MN, Raleigh NC, DC (or remote). In this senior role, you will be at the forefront of security automation and innovation. You will lead the design, development, and maintenance of Splunk SOAR playbooks and custom applications, translating complex security operations and incident response requirements into robust, scalable automation solutions. Partnering closely with Cyber Defense, SOC, and incident response teams, you will identify high-impact automation opportunities and streamline critical workflows. By leveraging enterprise-approved AI tools, you will support AI-assisted analyst workflows, driving operational productivity and bringing advanced efficiency to our defensive capabilities. Join us and shape the future of intelligent cybersecurity operations.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Hybrid in Raleigh NC, Minneapolis MN, DC or Remote.

Primary Responsibilities:

• Design, develop, and maintain Splunk SOAR playbooks, automations, and custom applications or actions to streamline cybersecurity operations
• Translate complex security operations and incident response requirements into effective, scalable, and resilient automation solutions
• Integrate SOAR workflows seamlessly with security tools, APIs, and enterprise platforms
• Design, develop, and deploy AI-powered solutions to address complex cyber defense challenges, emphasizing the responsible and ethical use of AI
• Partner with Cyber Defense, SOC, and incident response teams to proactively identify automation opportunities and optimize overall operational workflows
• Use and leverage enterprise-approved AI tools to automate repetitive tasks, optimize security workflows, and drive continuous operational improvements
• Provide senior-level technical leadership, mentoring other analysts, and contributing to automation standards, reusable frameworks, and industry best practices
• Evaluate emerging technology trends, including AI advancements, to inform solution design, security automation, and strategic innovation

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 6 years of Python development experience
• 6 years of Cybersecurity experience
• Hands-on experience with Splunk SOAR, including custom application and action development
• Solid experience with Python, API integrations, and automation design
• Experience with GitHub and project/work tracking tools (such as GitHub Projects)
• Working knowledge of cloud platforms (AWS, Azure, and GCP)
• Proven ability to translate ambiguous or complex requirements into scalable technical solutions

Preferred Qualifications:

• Bachelor's degree in Cybersecurity, Computer Science, or a related technology field (or equivalent professional experience in lieu of a degree)
• Experience with Splunk Enterprise Security (ES) and Splunk Search Processing Language (SPL)
• Experience with CI/CD and source control practices for security automation content
• Experience creating reusable automation frameworks
• Experience with AI agents, LLM-integrated workflows, or AI-assisted analyst workflows
• Familiarity with AI governance concepts, including approval workflows, guardrails, and human-in-the-loop design

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.    

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.