Remote Operations Analyst Jobs in Covington, GA (NOW HIRING)

KEY ESSENTIALS TO BEHAVIOR MANAGEMENT CORP
BCBA - Remote Program Manager
Fully Remote • Telehealth Clinical Leadership
Role
BCBA - Remote Program Manager
Compensation (Full-time)
$90,000 - $110,000/year (Exempt, Salaried)
Compensation (Part-time)
$50 - $60/hr
Employment Type
Full-time and Part-time positions available • Fully Remote
Reports To
Clinical Director (Jazmin) with Chief Clinical Director (Maritza) oversight
Location
Fully Remote - Georgia residency preferred for state licensure alignment
Service Setting
100% Telehealth - virtual clinical delivery, virtual supervision, virtual team leadership
Core Hours
2:00 PM - 7:00 PM PST, minimum 5 hours visible presence (camera on)
Billable Split
70% direct billable • 30% indirect billable
Credential
Active BCBA Certification • Master's required • 3+ years post-cert experience • State licensure current • Reliable high-speed internet and professional remote workspace required
Why This Role Exists
Most remote BCBA jobs are thin wrappers around case management - you read reports, sign off on treatment plans from a couch, and rarely touch actual clinical supervision. KEBM built the Remote Program Manager role differently. You lead a team of BCBAs and behavior technicians via telehealth, carry a real billable caseload at a 70/30 direct-to-indirect split, and own program quality across virtual service delivery. This is clinical leadership for BCBAs who want remote flexibility without giving up real authority. If you have the discipline to run a clinical operation without a physical office to walk into - and the professional setup to do it well - this is structured for you.
About Us
We're a five-clinic ABA therapy company with four locations across Southern California and one in Georgia, founded in 2016 by a BCBA with 25+ years in the field. Our team of 68+ professionals delivers evidence-based therapy through our proprietary S.O.C.I.A.L. P.O.D.S. methodology - and our Sensory Spot locations prove that therapy can actually feel like play.
We serve every client who walks through our doors - insurance-funded, private pay, open play, and camp families alike. We're women-founded, minority-owned, and we don't sacrifice clinical quality for profit. If you want to work somewhere that's serious about outcomes and serious about its people, you're in the right place.
How S.O.C.I.A.L. P.O.D.S. Work
S.O.C.I.A.L. P.O.D.S. is our proprietary pod-based group ABA model. Clients are grouped 3-6 per pod at a 1:3 facilitator ratio, with a supervisor always on-site and clinical support always available in every pod. We use a push-in / pull-out model for group and 1:1 work, and BCBAs provide real-time clinical oversight across pods. As the Remote Program Manager, your role is to extend clinical leadership, supervision, and program quality to the virtual team - coaching BCBAs and behavior technicians who deliver services through telehealth, managing cases that are better served virtually, and ensuring the S.O.C.I.A.L. P.O.D.S. methodology translates with fidelity to remote delivery.
Who We Serve
KEBM serves every client who walks through our doors - no tiers, no priority treatment, no "real clients vs. drop-ins." That means:

• Insurance-funded ABA clients (Medi-Cal, Medicare, commercial insurance)
• Private pay therapy clients
• Open play participants at our Sensory Spot locations
• Camp participants - spring break, winter break, summer, and any seasonal KEBM camp
• Consultation clients in adult residential and group home settings
• Telehealth clients - the population you'll serve directly as Remote Program Manager

A camp kid gets the same quality of care as an insurance client. A telehealth client gets the same quality of care as a clinic-based client. If that feels natural to you, you're going to fit here. If the idea of treating any of those clients as less-than bothers you, this isn't the place.
The Role - What You'll Actually Do
In this role, you'll:

• Lead and supervise a team of BCBA clinicians and behavior technicians remotely - virtual supervision sessions, team meetings, performance evaluations, and real-time coaching. You're running a clinical operation through a camera.
• Carry a direct billable caseload (70% of your time) - FBAs, treatment plan authorship, progress monitoring, and clinical decision-making on your assigned cases via telehealth.
• Own program quality across virtual service delivery - quality assurance processes, treatment fidelity monitoring, outcome measurement, and continuous improvement of KEBM's telehealth program.
• Manage virtual crisis situations and escalations - remote emergency support, crisis protocol implementation, coordination with on-site teams when a client situation escalates beyond telehealth scope.
• Ensure telehealth compliance end-to-end - HIPAA in remote operations, state-specific telehealth regulations, privacy protocols, and documentation standards for virtual service delivery.
• Develop virtual training programs and drive staff competency - onboarding, ongoing professional development, telehealth service delivery protocols, and technical support for the virtual team.
• Generate program data and reports - utilization metrics, outcome tracking, program presentations for the CD and CCD. Telehealth programs live or die by data - this is yours to own.
• Maintain core presence hours (2:00 PM - 7:00 PM PST) with camera on - visible, available, responsive. This is not optional; it's the structural commitment remote clinical leadership requires.

In your first 90 days, success looks like:
Full remote team integration established, caseload at 70/30 billable/indirect cadence, quality assurance baseline documented across telehealth service delivery, and first monthly program report delivered to the CD.
Who You Are
You might be perfect for this if:

• You hold your BCBA with leadership experience - and you genuinely thrive working remotely. This is not a "I'll figure it out" role. The BCBAs who succeed here already know they work well in virtual environments.
• You want clinical authority without the commute - and you're willing to show up for it. Remote clinical leadership requires MORE presence, not less - cameras on, visible availability, responsive communication.
• You have the setup - professional remote workspace, reliable high-speed internet, proper lighting and audio, and the discipline to hold core hours. KEBM provides platforms; you provide the operating environment.
• You read remote work as a medium, not an excuse - you understand that virtual clinical supervision is harder than in-person supervision, not easier. If you were looking for a remote BCBA job because you wanted less accountability, this isn't it.

Bonus points if you have:

• 5+ years post-BCBA clinical experience
• Prior telehealth ABA service delivery experience
• Multi-state licensure (CA + GA or additional states)
• Bilingual (Spanish)
• Experience developing or scaling virtual clinical programs

Remote Workspace Requirements
These are non-negotiable for a fully remote clinical leadership role. If you can't commit to every one of them, this isn't the right role for you.

• Professional workspace - dedicated office space or room with a door that can close for client confidentiality and professional appearance on camera.
• Reliable high-speed internet - sufficient bandwidth for video supervision without dropouts. Minimum 25 Mbps up/down recommended; hardwired connection preferred over Wi-Fi.
• Approved video backgrounds - either a clean, professional physical background or KEBM-approved virtual background. No visible personal items, clutter, or distractions during client or supervision sessions.
• Proper lighting and audio - front-facing lighting source, external microphone or high-quality headset. Your clinical presence on camera is your professional presence.
• Company-approved platforms only - for all clinical work, documentation, supervision, and family communication. No personal accounts, no unauthorized apps.
• Core hours discipline - 2:00 PM - 7:00 PM PST minimum visible presence with camera on. Schedule deviations require advance approval from the CD.
• Documentation turnaround - all clinical documentation completed within 24 hours of service delivery. No backlog tolerance.

What You Get
Compensation
Full-time: $90,000 - $115,000/year (Exempt, Salaried)
Part-time: $50 - $60/hr
We don't play the "competitive compensation" game, and we don't bait candidates with the top of the band and pay the bottom. Where you land in the range depends on credential level, experience, and market - and we'll tell you exactly why during the offer conversation.
Benefits - Full-Time (Executive & Clinical Leadership)
Full medical, dental, and vision coverage • Generous PTO • Paid holidays • 401(k) with employer contribution • Executive-level CEU budget • Conference attendance budget (virtual and in-person) • Professional liability coverage • Clinical autonomy within the S.O.C.I.A.L. P.O.D.S. framework • Annual professional development allocation • Home office equipment stipend or reimbursement (confirmed in offer)
Benefits - Part-Time
Paid sick time (per state law) • CEU reimbursement for BCBA certification maintenance • Professional liability coverage • Ongoing S.O.C.I.A.L. P.O.D.S. methodology training • Priority access to full-time remote roles as they open • Flexible scheduling within the role's core-hours requirements
Growth
At KEBM, your next role isn't hypothetical. We built a full clinical pipeline with real compensation bands and real scope at every seat.
Your direct next step from this role: BCBA Lead or Assistant Clinical Director - both paths active for Remote Program Managers ready to expand into regional or executive clinical leadership. Alternatively, this is a sustainable long-term role for BCBAs building lasting remote clinical careers at KEBM.
Ask about it in the interview - we'll show you the map.
Culture
We run on the S.O.C.I.A.L. P.O.D.S. framework, which means structured collaboration - not chaos. Our leadership team (COO Lynda, Chief Clinical Director Maritza, Clinical Director Jazmin) actually leads, so you're not reporting into a black hole. Our CEO is a BCBA who built this from the ground up starting at $8.50/hour as a paraeducator in 1999 - she gets what your day looks like. Remote doesn't mean invisible at KEBM - it means intentional.
Physical Requirements
This role is fully remote. Physical demands reflect a professional home-office environment rather than a clinical setting.

• Frequent: sitting at a workstation, keyboarding, video call participation, fine motor work
• Occasional: travel to KEBM locations for quarterly team meetings, crisis coordination, or organizational events (advance notice provided)
• Clinical readiness: while you're not physically in session, you'll be providing clinical guidance on cases where aggression, elopement, self-injury, and crisis behaviors occur. Clinical judgment and crisis protocol familiarity remain core to the role.

The KEBM G-W-C Test
Three questions. Take 60 seconds with them before you apply. If you can answer all three with an honest "yes," send your resume today. If any one is a no, that's information too - we'd rather you filter yourself now than find out three months in.
1. Do you GET IT?
Do you understand what remote clinical leadership at KEBM actually requires - camera-on core hours, 70% billable, real supervisory accountability? Not the idealized version of remote work. The actual job.
2. Do you WANT IT?
Not just "remote work." This specific role - BCBA leadership, telehealth delivery, program ownership, team supervision. Do you want this, not just a work-from-home paycheck?
3. Do you have the CAPACITY?
The setup, the discipline, the bandwidth to run a remote clinical operation well. Not just the credential - the capacity.
How to Apply
Apply at the link in this posting, or send your resume and a short note about why this role caught your eye to info@keyessentialsbm.com. Questions before you apply? Call us at (909) 755-5220 - a real person will answer.
We review every application and respond to every candidate. You're not shouting into the void.
Key Essentials to Behavior Management Corp is an equal opportunity employer. We are women-founded, minority-owned, and committed to hiring without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.