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Remote Online Order Entry Jobs in Raleigh, NC (NOW HIRING)

Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Be online and available to work during designated business hours in local time zone * Accustomed to ...

... order ahead and delivery, online marketplaces, donation/giving platforms, event ticketing, and ... support remote employees who reside in California or New York. In order to be considered for ...

... order ahead and delivery, online marketplaces, donation/giving platforms, event ticketing, and ... support remote employees who reside in California or New York. In order to be considered for ...

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Remote Online Order Entry information

See Raleigh, NC salary details

$13

$17

$21

How much do remote online order entry jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote online order entry in Raleigh, NC is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Remote Online Order Entry vs Remote Data Entry?

AspectRemote Online Order EntryRemote Data Entry
Primary TaskProcessing customer orders onlineInputting various data into systems
Required SkillsCustomer service, order managementTyping speed, accuracy
Work EnvironmentOnline platforms, remoteRemote, various industries
CertificationsNone typically requiredNone typically required

Remote Online Order Entry focuses on processing customer orders via online systems, often requiring customer service skills. Remote Data Entry involves inputting different types of data into databases, emphasizing accuracy and speed. Both roles are remote and may not require formal certifications, but they serve different functions within organizations.

What are popular job titles related to Remote Online Order Entry jobs in Raleigh, NC?

For Remote Online Order Entry jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Online Order Entry jobs in Raleigh, NC look for?

The top searched job categories for Remote Online Order Entry jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Online Order Entry jobs?

Cities near Raleigh, NC with the most Remote Online Order Entry job openings:

Infographic showing various Remote Online Order Entry job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,722 per year, or $17.2 per hour.

Customer Service Representative I (Remote Raleigh, NC)

First Citizens Bank

Raleigh, NC • On-site, Remote

$15.50 - $21.25/hr

Full-time

Re-posted yesterday


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 174 rated banks


Job description

Overview

This is a remote role that may only be hired in the following locations: NC
We are looking for candidates who live within 50 miles of our location: 100 E. Tryon Road, Raleigh, NC 27603

Are you looking for a fun and exciting career in the Financial Services Industry?
Are you someone who values integrity?
Are you someone who wants to help valuable customers and resolve issues?
Are you looking for stability?
First Citizens Bank is hiring multiple full-time Customer Service Representatives in our inbound Customer Engagement Center for remote positions. Training will be conducted remote and onsite. After training, candidates have the opportunity to work remote but that may be adjusted at any time based on business-related or performance-based reasons. Candidates must be willing to commute to our office on the 1st day, during the training period, and for other business initiatives as needed.
Bilingual skills (Spanish) are a plus.
Based on the nature of our business, the Bank has certain restrictions on hiring people with criminal histories involving financial crimes, certain drug-related offenses, dishonesty, or breach of trust. Accordingly, we conduct fingerprinting and background checks (criminal, education and verification of previous employment), prior to employment. The Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and federal law including Section 19 of the Federal Deposit Insurance Act.
Hours of Operation: Monday - Friday 8am - 9pm EST, Saturday & Sunday 8am - 8pm EST, various full-time schedules available


Responsibilities & Qualifications

Duties & Responsibilities:
* Client Service - Answers inbound client calls and chats spanning multiple banks and states. Addresses needs ranging from routine balance and transaction questions to more complex issues requiring further research. Utilizes available Bank tools and resources to provide timely, accurate resolution for each client. Maintains high client service standards throughout all activities.
* Business Proficiency - Serves as a resource on operations, policy, and procedure information to both associates and clients. Maintains current knowledge of client calls regarding retail, commercial, bankcard, and online banking. Communicates enterprise-wide changes and impacts to clients as necessary.
* Crime Mitigation - Serves as initial point of contact for reported fraud and forgery. Documents the reported activity and takes appropriate action. Actions may include opening, closing, or placing holds on accounts as well as refunding feeds, submitting affidavits, and escalating to the appropriate internal parties.
* Sales Support - Identifies cross-sales opportunities through client profiles and account detail information. Promotes Bank products to clients and makes referrals to sales teams when possible.
Qualifications:

Minimum Required Education and Experience: High school diploma or GED with 1 year call center or customer service experience
Additional Requirements:
* Strong verbal and written communication skills
* Working knowledge of PC-based software
* Ability to work in multiple software applications at one time
* Strong keyboard skills
* Ability to multi-task in a fast-paced environment
* Ability to display professionalism while interacting with others
Other Preferred Qualifications:
* Call center experience
* Bachelor’s degree
* Financial Services experience
* Bilingual (Spanish)


Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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