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Remote Omni Call Center Jobs (NOW HIRING)

NextDeavor Inc.

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

This is a Remote role supporting a distributed, multi-time-zone workforce. Here's How You'll Make an Impact on the Team * Lead day-to-day operations of a fully remote call center (inbound, outbound ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

Netic

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Call Center Manager - Remote

San Francisco, CA · Remote

$20 - $26/hr

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands -- immediate start. We're looking for a hands-on leader with deep home services experience (HVAC, plumbing ...

Medix

Remote Call Center Representative

Pearland, TX · On-site +1

$15 - $16.80/hr

Healthcare Call Center Representative Fully Remote | Full-Time | Contract-to-Hire Employment Type: Contract-to-Hire (3-4 month contract through Medix) Pay Rate: $16.80/hour Start Dates: August 3rd & ...

RemX

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Remote Call Center Supervisor (Experience Required)

Phoenix, AZ · Remote

$31/hr

We are seeking an experienced Remote Call Center Supervisor(US BASED ONLY) to oversee daily call center operations, support frontline agents, and serve as the primary communication bridge between ...

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Remote Omni Call Center information

See salary details

$10

$17

$25

How much do remote omni call center jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote omni call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Remote Omni Call Center vs Remote Customer Service Representative?

AspectRemote Omni Call CenterRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and CRM softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentCall center setup, often with multiple agents and supervisorsHome office or remote setup, focused on individual customer interactions
Industry UsageCommon in telecommunications, tech, and retail sectorsWidespread across various industries including retail, healthcare, and finance
Search & Comparison IntentUnderstanding call center roles, remote call center jobsCustomer support roles, remote customer service jobs

The Remote Omni Call Center typically involves handling a high volume of calls in a team environment, often requiring specific call handling training. In contrast, a Remote Customer Service Representative focuses on individual customer interactions, providing support and solutions remotely. Both roles require strong communication skills but differ in work setting and scope.

What cities are hiring for Remote Omni Call Center jobs? Cities with the most Remote Omni Call Center job openings:
What are the most commonly searched types of Omni Call Center jobs? The most popular types of Omni Call Center jobs are:
What states have the most Remote Omni Call Center jobs? States with the most job openings for Remote Omni Call Center jobs include:
Remote Omni Call Center jobs near you
Infographic showing various Remote Omni Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Manager

NextDeavor Inc.

Omaha, NE • Remote

$100K - $130K/yr

Contractor

Re-posted 29 days ago

Job description

Call Center Manager
Full-time
Omaha, NE, US
Exclusive confidential search — details shared with qualified applicants.
 
Become a Key Player as a Call Center Manager

You will lead and scale a fully remote call center operation, driving operational performance and exceptional customer experience. You will manage supervisors and agents, collaborate with HR, IT, QA, and Training, and report insights to senior leadership. This is a Remote role supporting a distributed, multi–time-zone workforce.

Here’s How You’ll Make an Impact on the Team
  • Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended)
  • Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews
  • Monitor and drive key KPIs including service levels, call volume, AHT, QA scores, and customer satisfaction
  • Oversee scheduling, staffing, and productivity using workforce management tools
  • Implement virtual training, onboarding, and ongoing coaching programs
  • Analyze performance data to identify trends and drive continuous improvement
  • Ensure compliance with company policies and quality standards across all operations
  • Present performance insights and reports to senior leadership and collaborate cross-functionally to support scalable operations
Here’s What You’ll Need to Be Successful in This Role
  • Bachelor’s degree in Business, Management, or related field (or equivalent experience)
  • Proven experience managing a remote or distributed call center team
  • Strong understanding of call center KPIs, QA processes, and workforce management
  • Experience using CRM systems and cloud-based call center platforms (VoIP, WFM, collaboration tools)
  • Excellent communication and leadership skills with the ability to manage across time zones
Here’s What Else Might Help You Out
  • Experience managing global or multi-time-zone teams
  • Background in scaling or improving remote call center operations
  • Strong analytical mindset with experience driving performance improvement initiatives
Pay Range

$100,000 - $130,000

Ready to Make Your Mark?

This role may fill quickly. Submit your resume to be considered.

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