... remote teams, built training systems, and improved performance - this role is built for you. What You'll Own Team Leadership & Performance Management (Core Responsibility) * Lead and manage offshore ...
... remote teams, built training systems, and improved performance - this role is built for you. What You'll Own Team Leadership & Performance Management (Core Responsibility) * Lead and manage offshore ...
Continuous training and clear opportunities for career growth in a fast-expanding industry; * A ... offshore wind projects -- all while living in one of Europe's most vibrant cities. Apply now and ...
Continuous training and clear opportunities for career growth in a fast-expanding industry; * A ... offshore wind projects -- all while living in one of Europe's most vibrant cities. Apply now and ...
Offshore Cook
Alvin, TX · Remote
We have new exciting opportunities for remote chefs. MAKE MORE MONEY AND GET MORE TIME OFF! We are ... Team player Assistance is available for obtaining needed certifications and training. If you're ...
Quick apply
Offshore Cook
Alvin, TX · Remote
We have new exciting opportunities for remote chefs. MAKE MORE MONEY AND GET MORE TIME OFF! We are ... Team player Assistance is available for obtaining needed certifications and training. If you're ...
DISTRICT MANAGER
Anchorage, AK · Remote
$95K - $110K/yr
Job Summary The District Manager (Alaska) leads Compass Group's remote, offshore defense catering ... Establish and oversee training programs; provide ongoing development and succession planning.
DISTRICT MANAGER
Anchorage, AK · Remote
$95K - $110K/yr
Job Summary The District Manager (Alaska) leads Compass Group's remote, offshore defense catering ... Establish and oversee training programs; provide ongoing development and succession planning.
Support training content development and updates for offshore hospital A/R work Compliance ... remote teams · Ability to manage multiple priorities and maintain operational control in a fast ...
Support training content development and updates for offshore hospital A/R work Compliance ... remote teams · Ability to manage multiple priorities and maintain operational control in a fast ...
... offshore/remote role - Analyze, design, and implement solutions using the Eloquence platform ... training as required - Maintain up-to-date knowledge of Eloquence features and industry trends
Quick apply
Apply Early
... offshore/remote role - Analyze, design, and implement solutions using the Eloquence platform ... training as required - Maintain up-to-date knowledge of Eloquence features and industry trends
Apply Early
$93K - $173K/yr
Enable training and knowledge transfer for offshore teams * Support system conversions and process ... LI-Remote The applicable base salary range for this role is $93,100 to $173,400. The base pay ...
$93K - $173K/yr
Enable training and knowledge transfer for offshore teams * Support system conversions and process ... LI-Remote The applicable base salary range for this role is $93,100 to $173,400. The base pay ...
Comfortable managing remote and offshore teams * Calm and professional under pressure * Strong ... Training effectiveness and onboarding success * Escalation resolution efficiency * Process ...
Comfortable managing remote and offshore teams * Calm and professional under pressure * Strong ... Training effectiveness and onboarding success * Escalation resolution efficiency * Process ...
... for training and fine-tuning AI models on healthcare financial data. • Lead distributed ... offshore location. Qualifications : Required : • Proven track record building production AI ...
... for training and fine-tuning AI models on healthcare financial data. • Lead distributed ... offshore location. Qualifications : Required : • Proven track record building production AI ...
... · Maintain training folders, complete onboarding and mandatory training, and participate in ... Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India ...
Quick apply
Apply Early
... · Maintain training folders, complete onboarding and mandatory training, and participate in ... Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India ...
Apply Early
Tax Manager Specializing in Complex Returns
Irvine, CA · On-site +1
$120K - $130K/yr
Remote Compensation: $120,000 - $130,000 / year Description We are seeking an experienced and ... Oversee and coordinate the workflow, performance, and training of offshore tax preparation teams
Tax Manager Specializing in Complex Returns
Irvine, CA · On-site +1
$120K - $130K/yr
Remote Compensation: $120,000 - $130,000 / year Description We are seeking an experienced and ... Oversee and coordinate the workflow, performance, and training of offshore tax preparation teams
AR Follow Up Team Lead
$23.75 - $30.13/hr
Act as a resource for offshore questions or issues, and provide guidance, direction, and training ... Remote and Hybrid positions require a home internet connection that meets the company's upload and ...
AR Follow Up Team Lead
$23.75 - $30.13/hr
Act as a resource for offshore questions or issues, and provide guidance, direction, and training ... Remote and Hybrid positions require a home internet connection that meets the company's upload and ...
Survey Technical Field Engineer
Morgan City, LA · On-site +1
With a strong focus on remote support, this position helps optimize field operations, driving ... Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea ...
Survey Technical Field Engineer
Morgan City, LA · On-site +1
With a strong focus on remote support, this position helps optimize field operations, driving ... Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea ...
Provide hands-on leadership, training, and mentorship to audit staff, fostering a high-performance ... At least 2 years in a supervisory or team lead role , preferably with remote or offshore team ...
Provide hands-on leadership, training, and mentorship to audit staff, fostering a high-performance ... At least 2 years in a supervisory or team lead role , preferably with remote or offshore team ...
Concierge Manager
Newport Beach, CA · On-site +1
$30 - $35/hr
... training programs. * Remotely oversee offshore team alignment, performance monitoring ... Experience overseeing offshore or remote teams * Work experience in a medical spa, luxury wellness ...
Concierge Manager
Newport Beach, CA · On-site +1
$30 - $35/hr
... training programs. * Remotely oversee offshore team alignment, performance monitoring ... Experience overseeing offshore or remote teams * Work experience in a medical spa, luxury wellness ...
Remote Reports To: SVP Operations Direct Oversight: Philippines-based claims adjudication team ... S. client expectations and offshore delivery - directly strengthening quality, throughput ...
Remote Reports To: SVP Operations Direct Oversight: Philippines-based claims adjudication team ... S. client expectations and offshore delivery - directly strengthening quality, throughput ...
Remote Reports To: SVP Operations Direct Oversight: Philippines-based claims adjudication team ... S. client expectations and offshore delivery directly strengthening quality, throughput, reporting ...
Quick apply
Apply Early
Remote Reports To: SVP Operations Direct Oversight: Philippines-based claims adjudication team ... S. client expectations and offshore delivery directly strengthening quality, throughput, reporting ...
Apply Early
Remote Duration: Long term contract * 9 yrs of Salesforce experience analysing business ... Offshore coordination is required * Creation of custom reports and dashboards, training end-users ...
Quick apply
Remote Duration: Long term contract * 9 yrs of Salesforce experience analysing business ... Offshore coordination is required * Creation of custom reports and dashboards, training end-users ...
Assistant Client Revenue Manager
$43K - $49K/yr
Remote Reports To: Client Revenue Manager (CRM) Summary The Assistant Client Revenue Manager plays ... deliver training to off-shore billing team Ensure offshore team is thoroughly equipped for ...
Assistant Client Revenue Manager
$43K - $49K/yr
Remote Reports To: Client Revenue Manager (CRM) Summary The Assistant Client Revenue Manager plays ... deliver training to off-shore billing team Ensure offshore team is thoroughly equipped for ...
... training, managing, and holding accountable an offshore accounting and administrative team , while ... Proven ability to build and manage offshore/remote teams * Strong knowledge of: * Financial ...
Quick apply
Apply Early
... training, managing, and holding accountable an offshore accounting and administrative team , while ... Proven ability to build and manage offshore/remote teams * Strong knowledge of: * Financial ...
Apply Early
Remote Offshore Training information
See salary details
$15.14 - $20.80
5% of jobs
$20.80 - $26.46
16% of jobs
$28.10 is the 25th percentile. Wages below this are outliers.
$26.46 - $32.12
14% of jobs
The median wage is $35.85 / hr.
$32.12 - $37.78
23% of jobs
$37.78 - $43.44
12% of jobs
$48.40 is the 75th percentile. Wages above this are outliers.
$43.44 - $49.10
6% of jobs
$49.10 - $54.76
5% of jobs
$54.76 - $60.42
3% of jobs
$60.42 - $66.08
11% of jobs
$66.08 - $71.74
4% of jobs
$71.74 - $77.40
1% of jobs
$15
$42
$77
How much do remote offshore training jobs pay per hour?
As of Jun 30, 2026, the average hourly pay for remote offshore training in the United States is $42.21, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $53.85 per hour, depending on experience, location, and employer.
What cities are hiring for Remote Offshore Training jobs? Cities with the most Remote Offshore Training job openings:
What are the most commonly searched types of Offshore Training jobs? The most popular types of Offshore Training jobs are:
What states have the most Remote Offshore Training jobs? States with the most job openings for Remote Offshore Training jobs include:
Full-time
Posted 4 days ago
Job description
Senior Customer Service Lead & Trainer (Team Leadership, QA & Training) - Remote EST
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours (EST)
About the Role
We're hiring a Senior Customer Service Lead & Trainer to lead, coach, and scale a remote customer service team supporting U.S.-based customers.
This is not just a supervisory role - you will own team performance, training systems, and service quality.
You'll be responsible for turning a group of agents into a high-performing, consistent, and accountable team.
If you've led remote teams, built training systems, and improved performance - this role is built for you.
What You'll Own
Team Leadership & Performance Management (Core Responsibility)
Training & Onboarding (Critical)
Quality Assurance & Customer Experience
Operations & Process Improvement
Tools, Reporting & Documentation
What Makes You a Strong Fit
Required Experience & Skills
Nice to Have
What a Typical Day Looks Like
In short:
You ensure the team performs at a high, consistent level - every day.
Key Metrics (KPIs)
Why This Role Stands Out
Interview Process
Apply Now
If you:
This role is a strong fit.
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours (EST)
About the Role
We're hiring a Senior Customer Service Lead & Trainer to lead, coach, and scale a remote customer service team supporting U.S.-based customers.
This is not just a supervisory role - you will own team performance, training systems, and service quality.
You'll be responsible for turning a group of agents into a high-performing, consistent, and accountable team.
If you've led remote teams, built training systems, and improved performance - this role is built for you.
What You'll Own
Team Leadership & Performance Management (Core Responsibility)
- Lead and manage offshore customer service agents
- Monitor team KPIs and daily performance
- Provide structured coaching and feedback
- Handle escalations and complex customer issues
- Drive accountability and performance improvement
Training & Onboarding (Critical)
- Own onboarding process for all new hires
- Develop and maintain:
- Training materials
- SOPs
- Call scripts
- Conduct:
- Call reviews
- Quality audits
- Coaching sessions
- Ensure new hires ramp quickly and effectively
Quality Assurance & Customer Experience
- Maintain high standards across:
- Phone support
- Email/chat channels
- Ensure consistency in tone, accuracy, and service quality
- Improve CSAT and customer experience outcomes
- Standardize service delivery across the team
Operations & Process Improvement
- Identify gaps in workflows and customer experience
- Work cross-functionally to improve systems and processes
- Reduce escalations through better training and systems
- Build scalable support processes
Tools, Reporting & Documentation
- Use customer service platforms and VOIP systems
- Track and report on:
- CSAT
- Response times
- Resolution rates
- Agent productivity
- Ensure accurate documentation and SOP adherence
What Makes You a Strong Fit
- You are a leader first, not just a manager
- You know how to coach and improve people
- You care deeply about customer experience and quality
- You are structured, organized, and process-driven
- You stay calm and decisive under pressure
Required Experience & Skills
- 10+ years experience in customer service leadership
- Proven experience managing remote/offshore teams
- Strong English communication (verbal + written)
- Experience with:
- Customer support platforms (e.g., Zendesk, Freshdesk, Salesforce Service Cloud)
- VOIP/call systems
- Strong ability to manage priorities in a remote environment
Nice to Have
- Experience supporting U.S.-based customers
- Background in:
- Facility management
- Energy
- Tech-enabled services
- Experience in:
- Startups
- Scaling teams
- Experience building training programs from scratch
What a Typical Day Looks Like
- Review team performance and KPIs
- Coach agents and provide feedback
- Conduct call reviews and QA checks
- Support onboarding and training sessions
- Handle escalations and complex cases
- Collaborate with internal teams on improvements
In short:
You ensure the team performs at a high, consistent level - every day.
Key Metrics (KPIs)
- Customer satisfaction (CSAT) and service quality
- Team productivity and performance metrics
- Training effectiveness and onboarding success
- Escalation resolution speed and quality
- Process adherence and consistency
Why This Role Stands Out
- High ownership of team performance and outcomes
- Direct impact on customer experience and retention
- Opportunity to build and scale training systems
- Leadership visibility and influence across operations
- Growth path into senior operations or CX leadership roles
Interview Process
- Initial Phone Screen
- Video Interview with Pavago Recruiter
- Practical Assessment (training/QA scenario)
- Client Interview
- Offer & Onboarding
Apply Now
If you:
- Have led remote customer service teams
- Know how to coach, train, and improve performance
- Thrive in fast-paced, high-accountability environments
This role is a strong fit.