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Remote Offshore Network Engineer Jobs in Illinois

Rethink

Data Engineer (Azure)

Chicago, IL · On-site +1

$118K - $141K/yr

Collaborate effectively across onshore and offshore teams * Conduct and participate in Code Reviews ... Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL ...

Wintrust

Principal Data Engineer

Rosemont, IL · On-site +1

$142 - $210/hr

Job location - Rosemont, IL- The position is based in Rosemont, IL, but remote work anywhere in the ... Serve as resource to internal, offshore team and third-party team members on escalated issues.

Deep Systems

$126K - $166K/yr

Senior Software Engineer Requirements: * Capital Markets Experience - understanding of front ... Thorough understanding of network protocols (TCP/IP, UDP, etc.) * Low latency patterns (NUMA, Core ...

Ascend Technologies

Desktop Engineer

Chicago, IL · On-site +1

Remote Exemption Status: Exempt PURPOSE: The Desktop Engineer is expected to be able to provide advanced desktop and end user support as well as assist with the support of server and network ...

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Remote Offshore Network Engineer information

What is a remote offshore network engineer?

A Remote Offshore Network Engineer is an IT professional who manages, monitors, and troubleshoots network systems and infrastructure for organizations from a remote, often international, location. They are responsible for ensuring the reliability, security, and performance of computer networks, often supporting clients or teams in different countries or time zones. These engineers typically work for managed service providers, IT consulting firms, or large companies with global operations, utilizing remote access tools to perform their duties. Their work includes configuring network devices, resolving connectivity issues, and implementing security measures without being physically present on-site.

What are the key skills and qualifications needed to thrive as a remote offshore network engineer?

To thrive as a Remote Offshore Network Engineer, you need strong expertise in network design, troubleshooting, and implementation, typically supported by a degree in computer science or engineering and relevant certifications like Cisco CCNA/CCNP. Familiarity with network monitoring tools, satellite communication systems, and remote management platforms is essential. Excellent problem-solving, adaptability, and communication skills are crucial for addressing technical issues and collaborating with onshore and offshore teams. These abilities ensure reliable connectivity and operations in challenging offshore environments where immediate physical access is limited.

What are some common challenges faced by remote offshore network engineers and how can they be managed?

Remote Offshore Network Engineers often encounter challenges such as managing connectivity across multiple time zones, troubleshooting issues without on-site access, and ensuring secure communication in offshore environments. To manage these, engineers typically rely on robust remote monitoring tools, clear documentation, and proactive communication with on-site personnel. Building strong relationships with local teams and maintaining flexible availability can also help quickly resolve urgent issues and keep network operations running smoothly.

What are the most commonly searched types of Offshore Network Engineer jobs in Illinois?

The most popular types of Offshore Network Engineer jobs in Illinois are:

What are popular job titles related to Remote Offshore Network Engineer jobs in Illinois?

For Remote Offshore Network Engineer jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Remote Offshore Network Engineer jobs in Illinois look for?

The top searched job categories for Remote Offshore Network Engineer jobs in Illinois are:

What cities in Illinois are hiring for Remote Offshore Network Engineer jobs?

Cities in Illinois with the most Remote Offshore Network Engineer job openings:

Remote Offshore Network Engineer jobs near you

Technical IT Support Specialist - Chicago, IL

Buckeye Mountain

Chicago, IL • Remote

Full-time

Posted 25 days ago

Job description

The Role

We are looking for a technically minded IT support professional who can bridge the gap between end-user helpdesk and senior engineering. You are not a traditional help desk — you understand systems well enough to triage a network issue, interpret a monitoring alert, and know whether to resolve it yourself or get the right engineer involved. You will own monitoring across our network, cloud, and NaaS environments, serve as the first-level escalation for technical issues, and support endpoint and device management operations. When something is wrong somewhere in our environment, you will often be the first to know.

What You'll Own

Monitoring & Observability

• Monitor network, cloud, and NaaS environments using observability and alerting platforms — Splunk, cloud monitoring consoles, and remote management tools

• Own NaaS site monitoring — track link health, power telemetry, and connectivity status for all active remote sites

• Respond to and triage monitoring alerts; resolve within your scope or escalate with full context to the appropriate engineer

• Manage NaaS firmware and configuration changes for live sites in coordination with the Field Engineering team

Technical First-Level Support

• Serve as the first technical escalation point for issues routed up from the helpdesk — network connectivity, application access, system performance

• Perform first-level network troubleshooting — diagnosing issues before escalating to the Senior Network Engineer

• Own the technical ticket queue for infrastructure-adjacent issues, ensuring nothing sits unrouted

• Contribute to SLA compliance by maintaining response time discipline and clear ticket documentation

Endpoint & Device Support

• Assist the Identity & Endpoint Systems Administrator with device enrollment (Intune, Apple Business Manager), compliance policy deployment, and device imaging

• Support OS patching cycles for Windows and Linux systems under direction of the Systems & Application Engineer

• Contribute to knowledge base and troubleshooting documentation for recurring issues

What We're Looking For

Required

• 3+ years in an IT support, NOC, or junior systems administration role

• Working knowledge of networking concepts — TCP/IP, DNS, VLANs, subnetting, basic firewall behavior

• Experience with monitoring and alerting platforms — Splunk, PRTG, Datadog, Zabbix, or equivalent

• Familiarity with Microsoft Intune or another MDM platform for device enrollment and policy deployment

• Experience supporting Windows environments at a systems level — not just end-user troubleshooting

• Strong communication skills — ability to escalate clearly, document concisely, and keep stakeholders informed during incidents

• Experience with a ticketing platform (Jira Service Management preferred)

Preferred

• Experience monitoring or supporting remote or field-deployed network infrastructure

• NaaS, managed connectivity, ISP, or telecom support background

• Splunk experience — dashboards, searches, alert configuration

• Basic scripting ability — PowerShell or Python for automation or log parsing

• Linux command-line proficiency at a support level

Details

• Location: Remote — must be available during core US business hours

• Travel: Minimal

• Employment type: Full-time