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Remote Ocean Import Jobs in Rochester, MI (NOW HIRING)

All JobsRemote Ocean Import JobsRemote Ocean Import Jobs in Rochester, MI

Remote Ocean Import information

See Rochester, MI salary details

$22.6K

$64.4K

$95.7K

How much do remote ocean import jobs pay per year?

As of Jun 21, 2026, the average yearly pay for remote ocean import in Rochester, MI is $64,359.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $78,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Ocean Import Specialist, and why are they important?

To excel as a Remote Ocean Import Specialist, you need strong knowledge of international shipping regulations, incoterms, and customs procedures, typically backed by experience in logistics or supply chain management. Familiarity with freight forwarding platforms, shipment tracking systems, and customs documentation software is essential. Excellent organizational skills, attention to detail, and effective communication enable standout performance when coordinating with clients, carriers, and customs officials. These abilities ensure timely and accurate import operations, minimize delays, and maintain high client satisfaction in a globally connected environment.

What are some common challenges faced by Remote Ocean Import Specialists and how can they be managed?

Remote Ocean Import Specialists often encounter challenges such as coordinating across multiple time zones, managing complex documentation, and ensuring timely communication with international partners. Effective organization, strong digital communication skills, and familiarity with shipping software are crucial for overcoming these obstacles. Proactively setting clear expectations with clients and carriers, and staying updated on global trade regulations, can also help minimize delays and errors.

What is a Remote Ocean Import specialist?

A Remote Ocean Import specialist is a logistics professional who manages the process of importing goods via ocean freight, typically working from a location outside the main office. Their responsibilities include coordinating shipments, preparing import documentation, ensuring customs compliance, and communicating with shipping lines, customs brokers, and clients. They use digital tools to track shipments, resolve issues, and ensure timely delivery of goods. Working remotely allows them to perform these tasks from anywhere, provided they have reliable internet and access to relevant systems.

What is the difference between Remote Ocean Import vs Remote Air Import?

AspectRemote Ocean ImportRemote Air Import
CredentialsLogistics certifications, import/export knowledgeLogistics certifications, import/export knowledge
Work EnvironmentShipping companies, freight forwarders, remote coordinationAir freight companies, freight forwarders, remote coordination
Industry UsageSea freight, global shippingAir freight, expedited shipping
Common Search/ComparisonOften compared for international shipping rolesOften compared for faster delivery roles

Remote Ocean Import and Remote Air Import roles both involve managing international freight shipments remotely. The main difference lies in the mode of transportation: ocean vs. air freight. Ocean import roles focus on sea shipping, typically involving larger cargo and longer transit times, while air import roles handle faster, smaller shipments via air freight. Both require similar logistics knowledge and certifications, but they serve different shipping needs and industries.

What are popular job titles related to Remote Ocean Import jobs in Rochester, MI? For Remote Ocean Import jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Remote Ocean Import jobs in Rochester, MI look for? The top searched job categories for Remote Ocean Import jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Remote Ocean Import jobs? Cities near Rochester, MI with the most Remote Ocean Import job openings:
Remote Ocean Import jobs near you
Infographic showing various Remote Ocean Import job openings in Rochester, MI as of June 2026, with employment types broken down into 71% Full Time, 20% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $64,359 per year, or $30.9 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

VXI Global Solutions

Detroit, MI • Remote

$17.31/hr

Full-time

Medical, Dental, Vision, Life

Posted 26 days ago

VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

59th of 71 rated call and contact centers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Join Us as an Inbound Customer Service Representative
Location: Remote Call Center 

Customer Service Specialist 

Do you have a positive attitude, infectious energy, and a passion for exceeding customer expectations? If so, we want you to be a part of our dynamic team! We're seeking a Customer Service Specialist who is eager to deliver outstanding service, go beyond the ordinary, and leave a lasting impression on every customer interaction. 

About Our Client: Our client is a globally recognized leader in technology, known for designing and manufacturing cutting-edge consumer electronics, software, and online services. With a sleek, modern design and intuitive user experiences, their products have earned a loyal customer base. Join us and be part of a brand that values innovation, quality, and customer satisfaction. 

What You'll Do: As a Customer Service Specialist, you will be the voice of the company, offering top-tier phone support to customers. You’ll handle a wide range of inquiries, including order status, changes to online orders, and addressing shipping or payment concerns. The best specialists not only know our policies inside and out but can engage with customers effectively, offering tailored solutions that meet their needs. 

You'll also be responsible for creating memorable, unique experiences that keep customers coming back. Staying up-to-date on product features, policy changes, and relevant events is key, and you'll use multiple resources to provide the most accurate, helpful information. Success in this role requires being adaptable, collaborative, and committed to continuous learning in a performance-driven environment. 

Key Responsibilities: 

  • Deliver exceptional customer service over the phone, resolving a variety of inquiries and issues. 

  • Build rapport with customers by actively listening and providing effective solutions. 

  • Stay informed on product updates, policy changes, and current events affecting customers. 

  • Work in a dynamic, team-oriented environment where customer interactions are regularly monitored and assessed. 

  • Collaborate with teammates to maintain a positive and supportive work culture. 

What We Require: 

  • High School diploma or GED. 

  • 2-3 years of experience in customer service or support, preferably in a customer-facing role. 

  • Excellent verbal and written communication skills in English. 

  • A passion for customer service and going above and beyond to exceed expectations. 

  • Strong problem-solving skills and the ability to handle ambiguous situations with confidence. 

  • Skilled at listening, engaging, and building rapport with customers. 

  • Professional demeanor when interacting with both customers and peers. 

  • Proven track record of meeting and exceeding performance goals. 

  • Ability to multitask and prioritize in a fast-paced environment. 

  • Self-motivated with the ability to work independently. 

  • Patience and empathy when addressing complex customer issues. 

  • Willingness to appear on live video calls with coworkers. 

  • Typing speed of at least 42 WPM with 96% accuracy. 

  • Flexibility to work an 8-hour shift, 5 days a week, including holidays and peak periods. 

Why Work With Us: 

  • Competitive pay: $17.31/hour 

  • Full-time hours: 40-hour work week with consistent shifts. 

  • 100% paid training to ensure you're set up for success. 

  • Comprehensive benefits: Medical, dental, vision, and life insurance available after your first full calendar month. 

  • Referral program: Earn $20 on every paycheck for each person you refer who is hired, with no cap on payouts. 

  • Discounted T-Mobile plans: Enjoy a $25/month plan for unlimited talk, text, and data. You can sign up for up to 5 lines at the same rate—perfect for your whole family! 

  • Opportunities for growth: We prioritize internal advancement and professional development. 

  • Work from home: Enjoy the benefits of working remotely—save time, money, and contribute to a greener environment. 

Requirements for Remote Work: 

  • Private Workspace: A quiet, dedicated workspace with no distractions. 

  • Ergonomics: A comfortable desk setup with all necessary equipment. 

  • Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. 

  • Self-Motivation & Independence: The ability to stay productive, organized, and on-task while working remotely. 

  • Communication: Strong verbal and written communication skills, especially in virtual settings. 

  • Adaptability: The ability to quickly adjust to new processes, tools, and technologies. 

  • Connection: Must be hardwired; Wi-Fi is not acceptable.

Join our team today and make a meaningful impact as a Customer Service Specialist. We're excited to work with individuals who are eager to contribute, grow, and help our customers thrive! 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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