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Remote Ocean Import Jobs in Rochester, MI (NOW HIRING)

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Remote Ocean Import information

See Rochester, MI salary details

$22.6K

$64.4K

$95.7K

How much do remote ocean import jobs pay per year?

As of May 30, 2026, the average yearly pay for remote ocean import in Rochester, MI is $64,359.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $78,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Ocean Import Specialist, and why are they important?

To excel as a Remote Ocean Import Specialist, you need strong knowledge of international shipping regulations, incoterms, and customs procedures, typically backed by experience in logistics or supply chain management. Familiarity with freight forwarding platforms, shipment tracking systems, and customs documentation software is essential. Excellent organizational skills, attention to detail, and effective communication enable standout performance when coordinating with clients, carriers, and customs officials. These abilities ensure timely and accurate import operations, minimize delays, and maintain high client satisfaction in a globally connected environment.

What are some common challenges faced by Remote Ocean Import Specialists and how can they be managed?

Remote Ocean Import Specialists often encounter challenges such as coordinating across multiple time zones, managing complex documentation, and ensuring timely communication with international partners. Effective organization, strong digital communication skills, and familiarity with shipping software are crucial for overcoming these obstacles. Proactively setting clear expectations with clients and carriers, and staying updated on global trade regulations, can also help minimize delays and errors.

What is a Remote Ocean Import specialist?

A Remote Ocean Import specialist is a logistics professional who manages the process of importing goods via ocean freight, typically working from a location outside the main office. Their responsibilities include coordinating shipments, preparing import documentation, ensuring customs compliance, and communicating with shipping lines, customs brokers, and clients. They use digital tools to track shipments, resolve issues, and ensure timely delivery of goods. Working remotely allows them to perform these tasks from anywhere, provided they have reliable internet and access to relevant systems.

What is the difference between Remote Ocean Import vs Remote Air Import?

AspectRemote Ocean ImportRemote Air Import
CredentialsLogistics certifications, import/export knowledgeLogistics certifications, import/export knowledge
Work EnvironmentShipping companies, freight forwarders, remote coordinationAir freight companies, freight forwarders, remote coordination
Industry UsageSea freight, global shippingAir freight, expedited shipping
Common Search/ComparisonOften compared for international shipping rolesOften compared for faster delivery roles

Remote Ocean Import and Remote Air Import roles both involve managing international freight shipments remotely. The main difference lies in the mode of transportation: ocean vs. air freight. Ocean import roles focus on sea shipping, typically involving larger cargo and longer transit times, while air import roles handle faster, smaller shipments via air freight. Both require similar logistics knowledge and certifications, but they serve different shipping needs and industries.

What are popular job titles related to Remote Ocean Import jobs in Rochester, MI? For Remote Ocean Import jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Remote Ocean Import jobs in Rochester, MI look for? The top searched job categories for Remote Ocean Import jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Remote Ocean Import jobs? Cities near Rochester, MI with the most Remote Ocean Import job openings:
Remote Ocean Import jobs near you
Infographic showing various Remote Ocean Import job openings in Rochester, MI as of May 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% Remote job distribution, with an average salary of $64,359 per year, or $30.9 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

TEKsystems

Warren, MI • Remote

$19 - $19.50/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Overview

We are seeking a Customer Service Representative (EV Concierge) to support current and prospective electric vehicle (EV) owners. In this role, you will combine customer service, sales, and product support skills to deliver an exceptional experience while building lasting customer relationships.

This is a unique opportunity to work at the forefront of electric vehicle technology, helping customers navigate their EV journey—from product questions to ownership support.

Key Responsibilities

  • Serve as a subject matter expert on current and upcoming EV products, features, and related services
  • Assist customers via phone (80%), chat, and email (20%) with:
    • Product and feature inquiries
    • Reservations and ordering support
    • Dealership and service coordination
    • Charging solutions and home setup
    • Recall or ownership-related concerns
  • Take full ownership of each customer interaction and ensure timely, personalized resolution
  • Document customer cases and follow up as needed
  • Deliver professional, high-quality service to a wide range of customers, including prospective buyers and internal stakeholders

Required Qualifications

  • 1–2+ years of high-volume customer service or call center experience
  • Proven ability to handle a high number of calls/cases daily
  • Strong communication skills (verbal and written)
  • Excellent problem-solving abilities and attention to detail
  • Computer proficiency, including typing and navigating multiple systems
  • Ability to work independently in a remote environment
  • Stable internet connection and a quiet home workspace
  • Positive attitude, strong work ethic, and ability to meet deadlines

Preferred Qualifications

  • Experience in a call center environment supporting customer inquiries via phone
  • Familiarity with electric vehicles or home charging solutions
  • Associate’s degree preferred (not required)
  • Demonstrated job stability/tenure

Key Skills

  • Customer-first mindset with strong interpersonal skills
  • Strategic thinking and adaptability
  • Ability to quickly learn complex product information
  • Strong decision-making and problem-resolution capabilities
  • Ability to tailor communication based on customer needs

Work Environment & Schedule

  • 100% Remote (equipment provided)
  • Must be available to work flexible shifts within:
    • Monday–Friday: 8:00 AM – 12:00 AM EST
    • Saturday–Sunday: 9:00 AM – 9:00 PM EST
  • Shift assignments may change based on business needs
  • Training: 10 weeks (fully virtual)

Compensation

  • Starting pay: $19.00/hour
  • Long-term, open-ended contract opportunity with potential for career growth

Why Apply?

This role offers the chance to work with cutting-edge EV technology while building valuable customer service and product expertise. Many team members have transitioned into long-term career opportunities across multiple business areas.

Job Type & Location

This is a Contract position based out of Warren, MI.

Pay and Benefits

The pay range for this position is $19.00 - $19.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 5, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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