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Remote Ocean Import Jobs in New Rochelle, NY (NOW HIRING)

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All JobsOcean Import JobsRemote Ocean Import JobsRemote Ocean Import Jobs in New Rochelle, NY

Remote Ocean Import information

See New Rochelle, NY salary details

$25.2K

$72K

$107K

How much do remote ocean import jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote ocean import in New Rochelle, NY is $71,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $87,500.00 per year, depending on experience, location, and employer.

What is a remote ocean import specialist?

A Remote Ocean Import specialist is a logistics professional who manages the process of importing goods via ocean freight, typically working from a location outside the main office. Their responsibilities include coordinating shipments, preparing import documentation, ensuring customs compliance, and communicating with shipping lines, customs brokers, and clients. They use digital tools to track shipments, resolve issues, and ensure timely delivery of goods. Working remotely allows them to perform these tasks from anywhere, provided they have reliable internet and access to relevant systems.

What are the key skills and qualifications needed to thrive as a remote ocean import specialist, and why are they important?

To excel as a Remote Ocean Import Specialist, you need strong knowledge of international shipping regulations, incoterms, and customs procedures, typically backed by experience in logistics or supply chain management. Familiarity with freight forwarding platforms, shipment tracking systems, and customs documentation software is essential. Excellent organizational skills, attention to detail, and effective communication enable standout performance when coordinating with clients, carriers, and customs officials. These abilities ensure timely and accurate import operations, minimize delays, and maintain high client satisfaction in a globally connected environment.

What are some common challenges faced by remote ocean import specialists and how can they be managed?

Remote Ocean Import Specialists often encounter challenges such as coordinating across multiple time zones, managing complex documentation, and ensuring timely communication with international partners. Effective organization, strong digital communication skills, and familiarity with shipping software are crucial for overcoming these obstacles. Proactively setting clear expectations with clients and carriers, and staying updated on global trade regulations, can also help minimize delays and errors.

What is the difference between Remote Ocean Import vs Remote Air Import?

AspectRemote Ocean ImportRemote Air Import
CredentialsLogistics certifications, import/export knowledgeLogistics certifications, import/export knowledge
Work EnvironmentShipping companies, freight forwarders, remote coordinationAir freight companies, freight forwarders, remote coordination
Industry UsageSea freight, global shippingAir freight, expedited shipping
Common Search/ComparisonOften compared for international shipping rolesOften compared for faster delivery roles

Remote Ocean Import and Remote Air Import roles both involve managing international freight shipments remotely. The main difference lies in the mode of transportation: ocean vs. air freight. Ocean import roles focus on sea shipping, typically involving larger cargo and longer transit times, while air import roles handle faster, smaller shipments via air freight. Both require similar logistics knowledge and certifications, but they serve different shipping needs and industries.

What are popular job titles related to Remote Ocean Import jobs in New Rochelle, NY?

For Remote Ocean Import jobs in New Rochelle, NY, the most frequently searched job titles are:

What job categories do people searching Remote Ocean Import jobs in New Rochelle, NY look for?

The top searched job categories for Remote Ocean Import jobs in New Rochelle, NY are:

What cities near New Rochelle, NY are hiring for Remote Ocean Import jobs?

Cities near New Rochelle, NY with the most Remote Ocean Import job openings:

Remote Ocean Import jobs near you
Infographic showing various Remote Ocean Import job openings in New Rochelle, NY as of August 2026, with employment types broken down into 65% Full Time, 26% Part Time, and 9% Contract. Highlights an 24% In-person, and 76% Remote job distribution, with an average salary of $71,953 per year, or $34.6 per hour.

Customer Service Representative (Hybrid Remote)

Heraeus Medical LLC

Manhattan, NY • On-site, Remote

$90K/yr

Full-time

Posted 4 days ago

Job description

Customer Service Representative (Hybrid Remote)
Permanent
Pay Range Min. $70,000.00
Pay Range Max. $90,000.00
About Heraeus
Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being one step ahead.
About Heraeus Precious Metals
With more than 350 years of experience in precious metals processing, Heraeus Precious Metals is the world's leading provider of innovative products and services, such as precious metals trading and recycling. Our products are used in a wide range of industries, for example to reduce climate killers such as nitrous oxide and methane and in the form of pharmaceutical ingredients for the treatment of cancer.
Our innovative strength is driven by our 3,000 employees at more than 15 sites worldwide, who work passionately with our partners to develop pioneering and sustainable solutions.
Our vision: We create innovative precious metals products and services, leading the way to a sustainable future. To achieve this, we have set ourselves ambitious targets.
Heraeus Precious Metals North America is hiring a Customer Service / Inside Sales Representative to support high-value B2B customers in the precious metals industry. This role manages the full customer order lifecycle including quoting and order entry through shipment, settlement, and invoicing and is the primary liaison between customers and internal teams.
The ideal candidate is comfortable working with complex transactions in SAP, and communicates effectively with domestic and international customers. Strong attention to detail, analytical skills, and a customer-first mindset are essential. This is a full-time, exempt hybrid role based in New York City with a posted salary range of $70K-$90K, plus incentives and benefits.
The following challenges await you:
  • Act as the primary point of contact for assigned customers, managing the full order lifecycle from quotation through settlement
  • Process customer orders, pricing, shipments, metal transactions, and invoicing accurately and on time using SAP
  • Communicate regularly with domestic and international customers to provide order status, resolve issues, and ensure satisfaction
  • Partner closely with Production, Quality, Finance, Logistics, and Metals Recycling teams, including coordination with the Santa Fe Springs, CA and Wartburg, TN sites
  • Support assay exchanges, metal transfers, inventory review, reporting, and monthly reconciliations
  • Investigate and resolve customer complaints, providing clear feedback and corrective actions
  • Maintain accurate records of customer interactions, transactions, and regulatory documentation
  • Contribute to customer service and sales improvement initiatives and participate in customer meetings as needed

Your Profile:
  • Bachelor's degree in Business Administration or a related field, or an equivalent combination of education and experience
  • 5+ years of experience in customer service, inside sales, or order management in a B2B environment
  • Strong customer focus with excellent written, verbal, and interpersonal communication skills
  • Proven ability to manage complex transactions, prioritize multiple tasks, and meet deadlines
  • Strong analytical and mathematical skills with solid business and financial understanding
  • Experience working with ERP systems; SAP experience preferred
  • Proficiency in Microsoft Teams, Outlook, Excel, Word, and PowerPoint.
  • Proficiency with Sharepoint.
  • Demonstrated professionalism, integrity, accountability, and ability to collaborate across teams and cultures

Curious? Apply now!
Heraeus is proud to be an employer that provides equal access to opportunities for all its employees. We provide fair and equal consideration to all qualified applicants, regardless of sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected veteran status, age, or any other legally protected characteristic. A diverse and inclusive culture is at the heart of our Vision, Mission, and Values. We are dedicated to cultivating a workforce that reflects a broad spectrum of cultures, backgrounds, and perspectives.
We participate in E-Verify to confirm employment eligibility after hire. Learn more at www.e-verify.gov
Any further questions?
If you need any assistance or have questions, please contact hrdirect-americas@heraeus.com or visit our website at jobs.heraeus.com.

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