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Remote Ocean Import Jobs in Madison, WI (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Madison, WI · On-site +1

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms * A ...

All JobsOcean Import JobsRemote Ocean Import JobsRemote Ocean Import Jobs in Madison, WI

Remote Ocean Import information

See Madison, WI salary details

$24.7K

$70.5K

$104.8K

How much do remote ocean import jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote ocean import in Madison, WI is $70,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $85,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote ocean import specialist, and why are they important?

To excel as a Remote Ocean Import Specialist, you need strong knowledge of international shipping regulations, incoterms, and customs procedures, typically backed by experience in logistics or supply chain management. Familiarity with freight forwarding platforms, shipment tracking systems, and customs documentation software is essential. Excellent organizational skills, attention to detail, and effective communication enable standout performance when coordinating with clients, carriers, and customs officials. These abilities ensure timely and accurate import operations, minimize delays, and maintain high client satisfaction in a globally connected environment.

What are some common challenges faced by remote ocean import specialists and how can they be managed?

Remote Ocean Import Specialists often encounter challenges such as coordinating across multiple time zones, managing complex documentation, and ensuring timely communication with international partners. Effective organization, strong digital communication skills, and familiarity with shipping software are crucial for overcoming these obstacles. Proactively setting clear expectations with clients and carriers, and staying updated on global trade regulations, can also help minimize delays and errors.

What is a remote ocean import specialist?

A Remote Ocean Import specialist is a logistics professional who manages the process of importing goods via ocean freight, typically working from a location outside the main office. Their responsibilities include coordinating shipments, preparing import documentation, ensuring customs compliance, and communicating with shipping lines, customs brokers, and clients. They use digital tools to track shipments, resolve issues, and ensure timely delivery of goods. Working remotely allows them to perform these tasks from anywhere, provided they have reliable internet and access to relevant systems.

What is the difference between Remote Ocean Import vs Remote Air Import?

AspectRemote Ocean ImportRemote Air Import
CredentialsLogistics certifications, import/export knowledgeLogistics certifications, import/export knowledge
Work EnvironmentShipping companies, freight forwarders, remote coordinationAir freight companies, freight forwarders, remote coordination
Industry UsageSea freight, global shippingAir freight, expedited shipping
Common Search/ComparisonOften compared for international shipping rolesOften compared for faster delivery roles

Remote Ocean Import and Remote Air Import roles both involve managing international freight shipments remotely. The main difference lies in the mode of transportation: ocean vs. air freight. Ocean import roles focus on sea shipping, typically involving larger cargo and longer transit times, while air import roles handle faster, smaller shipments via air freight. Both require similar logistics knowledge and certifications, but they serve different shipping needs and industries.

What are popular job titles related to Remote Ocean Import jobs in Madison, WI?

For Remote Ocean Import jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Remote Ocean Import jobs in Madison, WI look for?

The top searched job categories for Remote Ocean Import jobs in Madison, WI are:

What cities near Madison, WI are hiring for Remote Ocean Import jobs?

Cities near Madison, WI with the most Remote Ocean Import job openings:

Remote Ocean Import jobs near you
Infographic showing various Remote Ocean Import job openings in Madison, WI as of August 2026, with employment types broken down into 70% Full Time, 24% Part Time, and 6% Contract. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $70,454 per year, or $33.9 per hour.

Remote Customer Service Representative

Afni, Inc.

Madison, WI • On-site, Remote

$16.25 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

17th of 71 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.
To qualify for this position, you must live in Wisconsin.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
Key Qualifications
  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

What You Need to Thrive in Our Remote Environment:
  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

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