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Remote Observability Jobs in Renton, WA (NOW HIRING)

Cribl

Regional Sales Manager, PacNW (Strategic)

Seattle, WA · On-site +1

$150K - $1.65M/yr

With a global workforce, we're remote-first and grounded in a simple idea: software is a people ... Observability) & IT Personsas (CISCO/CIO's) * Experience working with at least one earlier stage ...

Loot Labs

Senior Backend Engineer (Canada)

Seattle, WA · Remote

Remote-First: We value high autonomy, low ego, and trust our team to build from anywhere in the ... Maintain healthy production systems through CI/CD best practices, robust observability, and ...

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Loot Labs

Senior Backend Engineer (US)

Seattle, WA · Remote

$135K - $200K/yr

Remote-First: We value high autonomy, low ego, and trust our team to build from anywhere in the ... Maintain healthy production systems through CI/CD best practices, robust observability, and ...

Brex

Engineering Manager, GTM Engineering

Seattle, WA · On-site +1

$240K - $300K/yr

As a perk, we also have up to four weeks per year of fully remote work! Responsibilities * Lead and ... observability, and system governance. Requirements * Bachelor's or Master's degree in Computer ...

GitGuardian

Channel Account Manager

Seattle, WA · On-site +1

$250K - $270K/yr

This position is remote for the Western half of the US. GitGuardian is a global cybersecurity scale ... observability and proactive prevention of leaks. Our solutions are already used by more than 600K ...

DocuSign

Software Engineer Intern

Seattle, WA · On-site +1

$39 - $45/hr

Improve telemetry to increase observability and resilience for new and existing features ... Employee divides their time between in-office and remote work. Access to an office location is ...

Armada

Senior Technical Partner Manager

Bellevue, WA · Remote

$128.10K - $176.60K/yr

LocationThis role is remote-based.What You'll Do (Key Responsibilities)Own the technical ... storage, observability, networking (including private 5G, SD-WAN, and satellite), identity and ...

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How much do remote observability jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote observability in Renton, WA is $24.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $25.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Observability Engineer, and why are they important?

To thrive as a Remote Observability Engineer, you need expertise in monitoring, logging, and tracing, typically supported by experience in systems administration or DevOps and a relevant technical degree. Familiarity with observability tools like Prometheus, Grafana, Datadog, ELK Stack, and cloud monitoring platforms, as well as certifications such as AWS Certified Cloud Practitioner or Google Professional Cloud DevOps Engineer, is highly valued. Strong analytical thinking, problem-solving, and effective communication are vital soft skills for diagnosing issues and collaborating with distributed teams. These skills and qualifications ensure reliable system performance, rapid incident response, and seamless user experiences in complex, cloud-based environments.

What are some common challenges faced by professionals in a Remote Observability role, and how can they be addressed?

Professionals in Remote Observability often face challenges such as monitoring complex, distributed systems, ensuring reliable data collection, and quickly identifying the root causes of issues without physical access to infrastructure. To address these challenges, it's essential to implement robust monitoring tools, establish clear alerting thresholds, and maintain strong communication with development and operations teams. Regular knowledge-sharing sessions and continuous learning about new observability platforms can also help remote teams stay effective and proactive.

What is remote observability?

Remote observability refers to the ability to monitor, measure, and understand the state and performance of systems, applications, or infrastructure from a distance, typically using specialized tools and platforms. It is crucial for organizations that operate distributed or cloud-based environments, as it allows teams to detect issues, analyze metrics, and ensure reliability without needing physical access to the hardware. Remote observability often involves collecting logs, metrics, traces, and other telemetry data to provide a comprehensive view of system health and performance.

What is the difference between Remote Observability vs Remote Monitoring?

AspectRemote ObservabilityRemote Monitoring
FocusComprehensive system insights, including logs, metrics, and tracesTracking specific system metrics and alerts
ToolsOpenTelemetry, Grafana, JaegerNagios, Zabbix, Datadog
Work EnvironmentDevOps, SRE teams managing complex distributed systemsIT operations teams overseeing system health
CredentialsKnowledge of cloud platforms, scripting, and monitoring toolsBasic networking, system administration skills

Remote Observability provides a holistic view of system health through logs, metrics, and traces, enabling proactive troubleshooting. Remote Monitoring focuses on tracking specific metrics and alerts to detect issues. While both roles involve system oversight, observability offers deeper insights for complex environments, whereas monitoring emphasizes real-time alerts for system stability.

What job categories do people searching Remote Observability jobs in Renton, WA look for? The top searched job categories for Remote Observability jobs in Renton, WA are:
What cities near Renton, WA are hiring for Remote Observability jobs? Cities near Renton, WA with the most Remote Observability job openings:
Remote Observability jobs near you

Senior Customer Support Engineer (REMOTE)

Upbound - Job Posting

Seattle, WA • Remote

Other

Posted yesterday

Job description

As a Senior Customer Support Engineer at Upbound, you won't just resolve tickets, you'll own the customer experience from first touch to full resolution, setting the standard for what world-class technical support looks like in the cloud-native ecosystem. You'll be a trusted technical advisor to our customers, working alongside Product, Engineering, and Customer Success to make every interaction exceptional. This role reports into the Customer Experience team at Upbound  a signal of how seriously we take support as a strategic function, not an afterthought. This is a high-impact role for someone who gets genuine satisfaction from solving hard problems, has a natural drive to help, and believes that great support is a craft not a function.
 
In this role, you will:
  • Serve as a primary technical resource for customer inquiries related to Upbound's products Spaces, Cloud, Official Extensions, Marketplace, Registry & More delivering a "wow" experience with every single touch
  • Apply a structured, methodical troubleshooting approach to diagnose and resolve complex customer issues, moving efficiently from hypothesis to root cause
  • Triage, own, and drive tickets to resolution with urgency and clear communication proactively keeping customers informed every step of the way
  • Identify, document, and escalate bugs and product issues to Engineering with thorough reproduction steps, collaborating closely to ensure fast resolution
  • Partner with the Solutions team on complex, strategic customer requests, ensuring seamless handoffs and continuity of experience
  • Capture and contribute knowledge back to the team building and maintaining a high-quality internal knowledge base using KCS (Knowledge-Centered Service) methodology
  • Gather and synthesize customer feedback to surface trends, advocate for product improvements, and drive process enhancements across the team
  • Build or contribute to agentic tooling, automation, and internal workflows that meaningfully elevate the support experience and scale your own impact
You're a good fit if you have:
  • 4+ years of experience in a technical support or customer-facing engineering role, ideally in a SaaS or enterprise infrastructure environment
  • A natural "helper gene" you're energized by solving problems for others and take personal ownership of customer outcomes
  • Strong, systematic troubleshooting methodology you approach complex issues with a clear framework, not just instinct
  • Solid experience with Kubernetes, cloud-native technologies, and infrastructure-as-code
  • Excellent written and verbal communication skills you can explain deeply technical concepts to any audience without losing precision
  • A customer-first mindset with a relentless drive to deliver experiences that genuinely delight
  • Solid experience with Kubernetes and cloud-native technologies - including Helm, OCI artifact distribution, RBAC, admission webhooks, and policy frameworks (OPA/Gatekeeper, Kyverno)
  • Able to drive root cause analysis independently using observability tooling - Prometheus, Grafana, Loki, or equivalent - without needing Engineering to interpret metrics or traces for you
  • Experience with vulnerability management in containerised environments - triaging CVE severity, assessing blast radius, and communicating risk and remediation timelines to enterprise security teams 
 

It's a plus if you have:

  • Hands-on experience with Upbound and/or Crossplane
  • Familiarity with KCS (Knowledge-Centered Service) practices and methodology
  • Experience building agentic tooling, support automations, or AI-assisted workflows to improve customer outcomes
  • Proficiency with Unix-like shells and command-line interfaces
  • Scripting skills in Python, Bash, or similar
  • Startup experience you know how to operate with ambiguity and move fast
  • Hands-on experience with GitOps tooling (ArgoCD or Flux) and familiarity with reconciliation failure modes - drift, conflicts, dependency ordering
  • Background in platform engineering or internal developer platforms (IDPs) - you understand what platform teams are trying to build and why it breaks
  • Working proficiency in Go - enough to read Crossplane/provider source and identify relevant fixes

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