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Remote Observability Jobs in Chicago, IL (NOW HIRING)

Humana

Senior Incident Management Practice Engineer

Chicago, IL · On-site +1

$118K - $161K/yr

They will also partner closely with observability and engineering teams to enhance monitoring ... This role is not eligible for work sponsorship Limited Geography Remote - This is a remote position ...

HirexHire

AI Cloud Engineer

Elk Grove Village, IL · Remote

$55 - $73.50/hr

Chicago, IL (Remote) Industry: E-Commerce Company Size: What They Do: Our client offers a powerful ... Implement monitoring, alerting, and observability solutions that ensure platform reliability ...

HirexHire

AI Cloud Engineer

Elk Grove Village, IL · Remote

$55 - $73.50/hr

Chicago, IL (Remote) Industry: E-Commerce Company Size: What They Do: Our client offers a powerful ... Implement monitoring, alerting, and observability solutions that ensure platform reliability ...

Innover Global Inc

Be Seen First

Staff Software Security Engineer - cryptography

Chicago, IL · Remote

$60 - $75/hr

Remote Visa: USC only (we are not accepting any other visas at this moment)​​​​ ... Troubleshoot complex production issues, implement monitoring and observability solutions, and ...

Innover Global Inc

Be Seen First

Staff Software Security Engineer - cryptography

Chicago, IL · Remote

$60 - $75/hr

Remote Visa: USC only (we are not accepting any other visas at this moment)​​​​ ... Troubleshoot complex production issues, implement monitoring and observability solutions, and ...

Motorola

Senior DevOps Engineer (US REMOTE)

Chicago, IL · Remote

$140K - $170K/yr

Familiarity with observability tooling (Prometheus/Grafana, ELK Stack or similar) * Knowledge of ... Candidate can live anywhere in the United States. #LI-MP2 #LI-REMOTE Basic Requirements * 8+ years ...

Motorola

Senior DevOps Engineer (US REMOTE)

Schaumburg, IL · Remote

$140K - $170K/yr

Familiarity with observability tooling (Prometheus/Grafana, ELK Stack or similar) * Knowledge of ... Candidate can live anywhere in the United States. #LI-MP2 #LI-REMOTE Basic Requirements * 8+ years ...

Kemper

SVP, Chief Technology Officer (CTO)

Chicago, IL · On-site +1

... IL, Remote-MI, Remote-NJ, St. Louis, Missouri Details Kemper is one of the nation's leading ... Site Reliability Engineering (SRE) * Enterprise observability and monitoring * Identity and shared ...

WalkMe

DevOps Engineer

Chicago, IL · Remote

$54 - $74/hr

Help implement and maintain observability solutions for monitoring system performance and ... We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential ...

Kobie Marketing

AI Engineer

Chicago, IL · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... Experience with LLM observability tools: Amazon CloudWatch, LangSmith, Langfuse, MLflow, or ...

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All JobsObservability JobsRemote Observability JobsRemote Observability Jobs in Chicago, IL

Remote Observability information

See Chicago, IL salary details

$17

$22

$24

How much do remote observability jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote observability in Chicago, IL is $22.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $23.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in a remote observability role, and how can they be addressed?

Professionals in Remote Observability often face challenges such as monitoring complex, distributed systems, ensuring reliable data collection, and quickly identifying the root causes of issues without physical access to infrastructure. To address these challenges, it's essential to implement robust monitoring tools, establish clear alerting thresholds, and maintain strong communication with development and operations teams. Regular knowledge-sharing sessions and continuous learning about new observability platforms can also help remote teams stay effective and proactive.

What is the difference between Remote Observability vs Remote Monitoring?

AspectRemote ObservabilityRemote Monitoring
FocusComprehensive system insights, including logs, metrics, and tracesTracking specific system metrics and alerts
ToolsOpenTelemetry, Grafana, JaegerNagios, Zabbix, Datadog
Work EnvironmentDevOps, SRE teams managing complex distributed systemsIT operations teams overseeing system health
CredentialsKnowledge of cloud platforms, scripting, and monitoring toolsBasic networking, system administration skills

Remote Observability provides a holistic view of system health through logs, metrics, and traces, enabling proactive troubleshooting. Remote Monitoring focuses on tracking specific metrics and alerts to detect issues. While both roles involve system oversight, observability offers deeper insights for complex environments, whereas monitoring emphasizes real-time alerts for system stability.

What are the key skills and qualifications needed to thrive as a remote observability engineer?

To thrive as a Remote Observability Engineer, you need expertise in monitoring, logging, and tracing, typically supported by experience in systems administration or DevOps and a relevant technical degree. Familiarity with observability tools like Prometheus, Grafana, Datadog, ELK Stack, and cloud monitoring platforms, as well as certifications such as AWS Certified Cloud Practitioner or Google Professional Cloud DevOps Engineer, is highly valued. Strong analytical thinking, problem-solving, and effective communication are vital soft skills for diagnosing issues and collaborating with distributed teams. These skills and qualifications ensure reliable system performance, rapid incident response, and seamless user experiences in complex, cloud-based environments.

What is remote observability?

Remote observability refers to the ability to monitor, measure, and understand the state and performance of systems, applications, or infrastructure from a distance, typically using specialized tools and platforms. It is crucial for organizations that operate distributed or cloud-based environments, as it allows teams to detect issues, analyze metrics, and ensure reliability without needing physical access to the hardware. Remote observability often involves collecting logs, metrics, traces, and other telemetry data to provide a comprehensive view of system health and performance.
What are the most commonly searched types of Observability jobs in Chicago, IL? The most popular types of Observability jobs in Chicago, IL are:
What are popular job titles related to Remote Observability jobs in Chicago, IL? For Remote Observability jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Observability jobs in Chicago, IL look for? The top searched job categories for Remote Observability jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Observability jobs? Cities near Chicago, IL with the most Remote Observability job openings:
Remote Observability jobs near you
Infographic showing various Remote Observability job openings in Chicago, IL as of August 2026, with employment types broken down into 55% Full Time, and 45% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,072 per year, or $22.1 per hour.

Senior Incident Management Practice Engineer

Humana

Chicago, IL • On-site, Remote

$118K - $161K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

163rd of 303 rated insurance

Job description

Become a part of our caring community
The Senior Incident Management Engineer is responsible for designing, building, and continuously evolving the enterprise Incident management practice with a strong emphasis on AI enablement, automation, and cross-functional integration. This role drives operational resilience by leveraging AIOps, advanced analytics, and standardized processes across ITSM functions to proactively detect, respond to, and prevent service disruptions while minimizing business impact and improving service reliability at scale.

The Incident Management Practice Engineer leads the transformation and maturity of incident management capabilities across the enterprise, with a focus on AI-driven operations, automation, and seamless integration across ITSM practices including Problem, Change, and Knowledge Management.

This role is accountable for defining governance models, and operational frameworks aligned to ITIL 4 and enterprise objectives. The engineer works across technology, SRE, and ITSM teams to drive consistency, eliminate silos, and ensure incident management is tightly integrated with upstream and downstream processes.

A core component of the role is AI enablement by embedding AIOps, machine learning, and predictive analytics into the incident lifecycle. This includes implementing intelligent alert correlation, predictive incident detection, automated triage, and self-healing capabilities to reduce noise, accelerate resolution, and prevent repeat issues.

The engineer will design and optimize end-to-end workflows within ServiceNow, leveraging automation and AI to improve efficiency and scale. They will also partner closely with observability and engineering teams to enhance monitoring strategies, event management, and root cause insights.

In addition, the role establishes and governs continuous improvement cycles-using centralized dashboards, KPIs (e.g., MTTR, SLA/SLO attainment, deflection rates, automation coverage), and AI performance metrics to drive measurable outcomes. The position requires both strategic leadership and hands-on execution to deliver sustained improvements in incident reduction, response effectiveness, and service stability.


Use your skills to make an impact

Required Qualifications

    • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
    • 5+ years of experience in IT operations, DevOps, software engineering, or incident management
    • Hands-on expertise configuring and optimizing enterprise ITSM platforms, particularly ServiceNow
    • Strong understanding of ITIL 4 practices, with experience integrating Incident Management with Problem, Change, and Knowledge Management
    • Experience designing and implementing automation and AI-enabled workflows within ITSM environments
    • Experience with observability, monitoring, and event management practices in complex distributed environments
    • Proven ability to work across teams to align processes, tools, and data for end-to-end service management
    • Strong analytical skills with the ability to leverage operational and AI-driven insights to drive decisions and improvements

Preferred Qualifications

    • TIL 4 certification (Foundation or higher)
    • Hands-on experience with AIOps platforms and implementing AI use cases such as predictive incident detection, alert correlation, and automated remediation
    • Strong background in SLA/SLO design, operational resilience, and reliability engineering practices
    • Experience implementing AI performance measurement frameworks (e.g., deflection rates, accuracy, resolution speed) and centralized ITSM dashboards
    • Proven track record of driving enterprise-wide process integration across ITSM disciplines
    • Strong collaboration and leadership skills with the ability to influence stakeholders across engineering, operations, and business teams

Additional information:

This role is not eligible for work sponsorship

Limited Geography Remote - This is a remote position but located within a specific geography.

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$89,000 - $121,400 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

What Humana employees say

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Humana logo

About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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