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Remote Non Phone Customer Service Jobs in Peekskill, NY

HB Travels

Customer Experience Associate (Remote)

Danbury, CT · Remote

$14.75 - $20.50/hr

... remote team. This role is ideal for individuals who enjoy helping people, building positive ... service-focused environment. Responsibilities * Provide exceptional customer support through phone ...

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Remote Non Phone Customer Service information

See Peekskill, NY salary details

$12

$24

$36

How much do remote non phone customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote non phone customer service in Peekskill, NY is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.63 per hour, depending on experience, location, and employer.

What is a remote non phone customer service?

A Remote Non Phone Customer Service job involves assisting customers through digital channels like email, live chat, or social media instead of phone calls. Responsibilities may include answering inquiries, resolving issues, and providing support using written communication. This role is ideal for those who prefer text-based interactions and require flexibility in their work environment. It typically requires strong writing skills, attention to detail, and proficiency in using customer service software.

What are some common challenges faced in remote non phone customer service positions?

One common challenge in Remote Non Phone Customer Service roles is managing multiple chat or email conversations simultaneously while maintaining accuracy and a consistent, friendly tone. Employees may also need to quickly adapt to new software tools or updates to customer service platforms. Another challenge is resolving customer issues without the benefit of verbal clarification, which requires careful reading and clear written responses. Developing strong time management and prioritization skills can help overcome these challenges and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive in remote non phone customer service, and why are they important?

To thrive as a Remote Non Phone Customer Service representative, you need strong written communication, problem-solving abilities, and proficiency in using computers, often with a high school diploma or equivalent as a minimum qualification. Familiarity with ticketing systems, live chat platforms, email management tools, and CRM software such as Zendesk or Freshdesk is typically required. Attention to detail, patience, and the ability to multitask effectively in a remote environment are valuable soft skills. These qualifications ensure efficient, high-quality support to customers through written or digital channels, helping companies maintain excellent service standards without phone communication.

What are popular job titles related to Remote Non Phone Customer Service jobs in Peekskill, NY?

For Remote Non Phone Customer Service jobs in Peekskill, NY, the most frequently searched job titles are:

What job categories do people searching Remote Non Phone Customer Service jobs in Peekskill, NY look for?

The top searched job categories for Remote Non Phone Customer Service jobs in Peekskill, NY are:

What cities near Peekskill, NY are hiring for Remote Non Phone Customer Service jobs?

Cities near Peekskill, NY with the most Remote Non Phone Customer Service job openings:

Remote Non Phone Customer Service jobs near you
Infographic showing various Remote Non Phone Customer Service job openings in Peekskill, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $50,153 per year, or $24.1 per hour.

Customer Service Representative (REMOTE)

Madison Approach

Rye, NY • Remote

$25 - $31/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title:          Remote Customer Service Representative (SAP Experience Required)
Location:          Remote (Client based in Rye, NY)
Position Type: Temp-to-Permanent
Pay Rate:         $25–$31/hr DOE (Perm Salary up to $65K DOE)
Hours:              8:30am-5pm 
 
Join a small but well-established manufacturing company with a reputation for quality and reliability. Our client values teamwork, adaptability, and excellent customer service.
 
Key Responsibilities:
  1. Serve as a primary point of contact for customers, handling communications via phone, email, and customer portals
  2. Enter and maintain customer orders in SAP, ensuring accuracy and timely processing
  3. Coordinate with logistics to follow up on order status and delivery
  4. Access and update customer portals as needed for forecasting, invoicing, and related tasks
  5. Collaborate as part of a two-person customer service team, supporting each other to meet customer needs
  6. Take on ad hoc assignments as required by the business
Requirements:
  • Proven experience with SAP, especially in customer maintenance and order entry
  • Strong communication and organizational skills
  • Ability to work independently and as part of a small team
  • Comfortable with remote work and flexibility to handle varied tasks