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Remote Non Phone Customer Service Jobs in Maple Ridge, BC

Niricson

Technical Customer Success Manager

Vancouver, BC · Remote

CA$70K - CA$80K/yr

Remote within Canada (Occasional Travel Required) About us At Niricson, we're transforming the way ... The Opportunity We are looking for a Technical Customer Service Manager to serve as the essential ...

AIL - AO / Agency

Be Seen First

Sales Representative Entry Level - Work From Home

Surrey, BC · Remote

$50K - $60K/yr

The company provides its clients with value and unbeatable customer service with complete ... Remote work from home option * 100% Commission Pay ONLY * Provide full training * Residual Income

New

CRH

Inside Sales Representative

Langley, BC · Remote

CA$38 - CA$43/hr

... sales, customer service, and internal teams. This role focuses on solution-based selling ... phone, email, CRM tools, and digital channels. Job Location This is a remote position- can be based ...

Buyapowa

Full Stack Developer (Remote)

Vancouver, BC · Remote

Customer centered thinking and goal orientation * Sustainable pace We're hitting the next phase in ... These are high scale SPAs backed by one or more backend services. This includes the referral ...

Brex

Support Specialist

Vancouver, BC · Remote

CA$23 - CA$25/hr

Effectively resolve customer inquiries in a considerate and timely manner via, email, phone, and ... Experience with AI-powered customer service tools * Currently hold or have recently held a Series 7 ...

Best Buy Canada

Product Manager x2

Vancouver, BC · On-site +1

... phone activation experience for customers and front-line employees. We practice a remote-first working model, with opportunities to collaborate at our head office in beautiful Vancouver, BC for ...

New

Percona

General Manager, MariaDB (Remote)

Vancouver, BC · Remote

Together, you'll deliver customer success through 24/7 support, managed services, and professional ... Percona is proud to be a remote-only and globally dispersed workforce - we have colleagues in more ...

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Remote Non Phone Customer Service information

What is a Remote Non Phone Customer Service job?

A Remote Non Phone Customer Service job involves assisting customers through digital channels like email, live chat, or social media instead of phone calls. Responsibilities may include answering inquiries, resolving issues, and providing support using written communication. This role is ideal for those who prefer text-based interactions and require flexibility in their work environment. It typically requires strong writing skills, attention to detail, and proficiency in using customer service software.

What are the key skills and qualifications needed to thrive in the Remote Non Phone Customer Service position, and why are they important?

To thrive as a Remote Non Phone Customer Service representative, you need strong written communication, problem-solving abilities, and proficiency in using computers, often with a high school diploma or equivalent as a minimum qualification. Familiarity with ticketing systems, live chat platforms, email management tools, and CRM software such as Zendesk or Freshdesk is typically required. Attention to detail, patience, and the ability to multitask effectively in a remote environment are valuable soft skills. These qualifications ensure efficient, high-quality support to customers through written or digital channels, helping companies maintain excellent service standards without phone communication.

What are some common challenges faced in Remote Non Phone Customer Service positions?

One common challenge in Remote Non Phone Customer Service roles is managing multiple chat or email conversations simultaneously while maintaining accuracy and a consistent, friendly tone. Employees may also need to quickly adapt to new software tools or updates to customer service platforms. Another challenge is resolving customer issues without the benefit of verbal clarification, which requires careful reading and clear written responses. Developing strong time management and prioritization skills can help overcome these challenges and ensure a positive customer experience.

What are popular job titles related to Remote Non Phone Customer Service jobs in Maple Ridge, BC? For Remote Non Phone Customer Service jobs in Maple Ridge, BC, the most frequently searched job titles are:
What job categories do people searching Remote Non Phone Customer Service jobs in Maple Ridge, BC look for? The top searched job categories for Remote Non Phone Customer Service jobs in Maple Ridge, BC are:
What cities near Maple Ridge, BC are hiring for Remote Non Phone Customer Service jobs? Cities near Maple Ridge, BC with the most Remote Non Phone Customer Service job openings:
Remote Non Phone Customer Service jobs near you
Business Development Representative (Remote)

Business Development Representative (Remote)

The Sales Factory

Vancouver, BC • Remote

CA$40K - CA$60K/yr

Full-time

Medical, Dental, Vision

Posted 12 days ago

Job description

About The Sales Factory

The Sales Factory is a rapidly growing B2B Business Development company on a mission to set the gold standard in outbound sales prospecting. We empower organizations to close more deals through superior research, enhanced qualification, and early-stage engagement in the sales funnel. Our prospecting teams leverage cutting-edge technology to identify the right target audiences, allowing our trained Business Development Representatives to advance opportunities down the pipeline using proprietary strategies. We deliver layups, not just leads, to our clients.

This role is fully remote and open to candidates anywhere in Canada, as long as you have reliable internet access. We are looking for aspiring sales leaders who want to join a remote-first company with the flexibility to work from anywhere in the country.

At The Sales Factory, we promise one thing-you won't be bored. You'll have the opportunity to collaborate with some of the world's fastest-growing tech companies in an environment that values belonging, hard work, and fun. Whether you're an experienced professional or just starting out, we welcome you!

The Opportunity

We are building a world-class Business Development Team to support our diverse client portfolio. As a Business Development Representative, you will be responsible for sourcing, qualifying, and scheduling new customer demos or meetings, enabling our clients' sales teams to close deals effectively.

Training

Unlock your potential with our premier, hands-on sales training program! Immerse yourself in the most effective processes, innovative methods, and advanced technologies needed to excel in the tech sales industry. You'll thrive in a vibrant, energetic, and challenging environment designed to inspire and empower you. Whether you're a recent graduate or someone looking to start a new career path, no prior sales experience is necessary. Join us and discover a dynamic workspace where you can learn, grow, and make an impact from day one!

Application and Interview Process 

1. Submit Your Resume: We'd love to learn more about you! Please include a resume with your application.
2. Interview Process:
Initial Phone Call: We'll start with a friendly phone interview to get to know you better.
Quick Skills Assessment: Next, you'll complete a brief skills assessment.
Video Interview: Successful candidates will be invited for a video interview with our hiring team.
Cold Call Test: Finally, you'll get the chance to participate in a cold call test to showcase your sales skills.
3. Training and Onboarding: You'll receive comprehensive training to help you shine in your new role. We're here to support you every step of the way!
4. Compensation and Benefits: We offer a competitive salary package, with a base pay range of 40,000 to 60,000 CAD and an additional 10,000 to 20,000 CAD in commissions, plus great benefits! 
Cool Things You'll Do
  • Source and qualify outbound opportunities and develop a strong pipeline for our clients' Account Executives via communications
  • Meet weekly and monthly qualified opportunity goals to ensure client revenue objectives are met
  • Empower and assist leading fast-growth companies with Business Development Intelligence
  • Learn and maintain in-depth knowledge of our system, sales industry trends, and competition
What You Bring To The Table
  • Post secondary education
  • Passion for innovation/technology and possess a high level of integrity
  • Strong communication, analytic, and listening skills, with a positive approach
  • Self-starter and hardworking, with a track record of success and drive for achievement

What We Offer
  • Competitive salary
  • We are a fully remote team with people across North America and parts of Europe. People who succeed here are those that embrace the remote lifestyle of working wherever makes you happy! 
  • Full medical coverage (medical, dental, vision)
  • Events and activities both team-based and company-wide that inspire, educate, and cultivate well-being
$40,000 - $60,000 a year
Total compensation based on performance and commission bonuses.
Together we're building a culture that embraces diversity and learning, humility and excellence. The Sales Factory is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.


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