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Remote Nisc Jobs in New York (NOW HIRING)

Remote Nisc information

What is a Remote NISC?

A Remote NISC (Network Infrastructure Support Consultant or Coordinator) is a professional who provides technical support, troubleshooting, and maintenance for network infrastructure from a remote location. Their responsibilities typically include monitoring network performance, resolving connectivity issues, configuring network devices, and assisting users with technical problems. Working remotely, they utilize specialized tools to access and manage network systems securely. This role is essential for organizations that rely on complex IT networks and require ongoing support to ensure smooth operations.

What are the key skills and qualifications needed to thrive as a Remote NISC?

To thrive as a Remote Network and Information Security Consultant, you need a strong background in network security, risk assessment, and cybersecurity best practices, often supported by degrees in information technology or computer science. Familiarity with firewalls, intrusion detection systems, SIEM tools, and certifications like CISSP or CompTIA Security+ is typically required. Outstanding soft skills include analytical thinking, effective communication, and the ability to work independently while collaborating with distributed teams. These skills and qualifications are crucial to effectively identify vulnerabilities, implement security solutions, and ensure robust protection of digital assets in remote environments.

How do Remote NISC professionals typically collaborate with team members and clients across different locations?

Remote NISC professionals often rely on a suite of digital collaboration tools, such as video conferencing, instant messaging, and project management platforms, to stay connected with their teams and clients. Regular virtual meetings and clear documentation are essential for aligning on project goals and troubleshooting issues efficiently. Since the work is remote, strong communication skills and proactive outreach are important to maintain productivity and ensure that everyone is on the same page, especially when supporting client operations or resolving technical concerns.

What is the difference between Remote Nisc vs Remote Network Security Specialist?

AspectRemote NiscRemote Network Security Specialist
Required CredentialsCertifications like CISSP, CompTIA Security+Same certifications, often including Cisco CCNA or CCNP
Work EnvironmentRemote, often government or defense-relatedRemote, corporate or enterprise networks
Industry UsageGovernment, defense, intelligence agenciesPrivate sector, cybersecurity firms, corporations
Common Search IntentUnderstanding roles in security and governmentSecuring networks and infrastructure remotely

Remote Nisc and Remote Network Security Specialist both require cybersecurity certifications and involve remote work. However, Remote Nisc typically pertains to government or defense sectors, focusing on national security, while Remote Network Security Specialists work mainly in private industries securing corporate networks. The roles overlap in skills but differ in industry focus and application.

What job categories do people searching Remote Nisc jobs in New York look for?

The top searched job categories for Remote Nisc jobs in New York are:

What cities in New York are hiring for Remote Nisc jobs?

Cities in New York with the most Remote Nisc job openings:

Infographic showing various Remote Nisc job openings in New York as of June 2026, with employment types broken down into 74% Full Time, 19% Part Time, and 7% Contract. Highlights an 48% Physical, 3% Hybrid, and 49% Remote job distribution.

IT Support Specialist

Center For Health Innovation

Manhattan, NY • On-site, Remote

Full-time

Re-posted 8 days ago


Job description

We are currently looking to hire a Technical Support Specialist to join ourteam. Are you someone who has a passion for technology and are the go-to person in your household for solving tech issues? Do you enjoy being a trusted resource, someone who can answer questions and guide others through solutions with empathy and patience? Then read on!
Job Responsibilities
  • Support customers' technical needs during on boardingand post-installation.
  • Provide expert technical support for residential and business customers.
  • Support field technicians remotely to ensure smooth and successful customer installations.
  • Participate in user testing for system updates and promote self-service tools to customers.
  • Maintain regular, punctual attendance and perform other duties as assigned.
  • Participate in an on-call rotation schedule.
  • Deliver exceptional customer service across all channels including phone, chat, email, and/or social media.
  • Own and manage escalations through to resolution ensuring customer satisfaction
  • Responsible for creating training materials and job aids to promote knowledge sharing amongst the team.
  • Contribute to the development and ongoing maintenance of a customer-facing knowledge base.

Job Requirements
  • Must be available to work full-time on-site at our Kingston, NY location
  • 2-4 years of experience in customer service, technical support and/or sales.
  • High school diploma or equivalent required, technical or associate degree preferred.
  • Strong multitasking, problem-solving, and written and verbal communication skills.
  • Team-oriented mindset with a high sense of urgency and accountability.
  • Comfort with feedback, independent decision-making, and learning new systems.
  • Familiarity with customer service platforms such as HubSpot, Zendesk, and Intercom. Experience with OSS/BSS systems such as Gaiia, MBS, Wavelo, or NISC. Working knowledge of softphone platforms including RingCentral, Aircall, and Dialpad.
  • Demonstrated experience troubleshooting fiber networks, ONTs, and routers. Experience with Adtran and eero is preferred.
  • Willingness to travel and work on-site, with occasional remote opportunities.
  • Must be able to sit for extended periods and work with various digital tools.