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Remote Nike Customer Service Jobs in Oregon (NOW HIRING)

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Customer Service Representative

OR · On-site +1

$16 - $21.75/hr

Customer Service Representative Function Sales & Marketing/Quality Control/Supply Chain/Customer Service Location United States - Remote Classification Salaried

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

$19 - $20.50/hr

We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team ...

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Remote Nike Customer Service information

What is a remote Nike customer service job?

Remote Nike Customer Service jobs involve assisting Nike customers from a home-based or virtual location. Employees in these roles handle inquiries about products, orders, shipping, returns, and company policies through phone, email, or chat. They are expected to provide excellent customer service, resolve issues efficiently, and represent the Nike brand professionally. These positions may require strong communication skills, familiarity with Nike products, and the ability to work flexible hours. Training and support are usually provided remotely by Nike.

What does a remote Nike customer service representative do?

A typical day as a Remote Nike Customer Service representative involves responding to customer inquiries via phone, chat, or email about orders, product information, and returns. You'll work closely with team members and supervisors through virtual channels to resolve issues efficiently and maintain Nike's high service standards. Time management is key, as you may need to juggle multiple customer interactions while keeping up with updates on products and policies. The role often includes regular team meetings and ongoing training sessions to stay informed and connected.

What are the key skills and qualifications needed to thrive as a remote Nike customer service representative?

To thrive as a Remote Nike Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and order processing systems is typically required. Excellent listening skills, patience, and the ability to remain positive under pressure set top performers apart in this role. These skills ensure customer satisfaction, efficient issue resolution, and uphold Nike’s brand reputation in a remote work environment.

What is the difference between Remote Nike Customer Service vs Remote Nike Sales Associate?

AspectRemote Nike Customer ServiceRemote Nike Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCustomer support via phone, chat, or emailAssist customers with product info and sales online
Employer & Industry UsageNike customer support teamsNike sales teams, e-commerce platforms

Remote Nike Customer Service and Remote Nike Sales Associate roles both require similar credentials and are based in the Nike industry. Customer service focuses on support and problem resolution, while sales associates concentrate on promoting products and increasing sales. Both roles are essential for Nike's online operations and often overlap in skills like communication and product knowledge.

What is a typical day like in a remote Nike customer service job?

A remote Nike customer service representative typically starts their day by reviewing customer inquiries received overnight, then responds to questions about orders, returns, product information, or account issues via phone, chat, or email. The role involves using customer service software, following company protocols, and maintaining a professional, helpful attitude throughout the shift, which often lasts 8 hours with scheduled breaks. Strong communication skills and product knowledge are essential for providing effective support in a remote environment.

What are the most commonly searched types of Nike Customer Service jobs in Oregon?

The most popular types of Nike Customer Service jobs in Oregon are:

What are popular job titles related to Remote Nike Customer Service jobs in Oregon?

For Remote Nike Customer Service jobs in Oregon, the most frequently searched job titles are:

What cities in Oregon are hiring for Remote Nike Customer Service jobs?

Cities in Oregon with the most Remote Nike Customer Service job openings:

Infographic showing various Remote Nike Customer Service job openings in Oregon as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 100% Remote job distribution.

Principal Engineer, Identity & Authorization

Nike

Beaverton, OR • On-site, Remote

$313K/yr

Full-time

Posted 8 days ago


Nike rating

7.6

Company rating: 7.6 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

7th of 104 rated fashion retailers


Job description

Open to remote work except in South Dakota, Vermont and West Virginia.
The annual base salary for this position ranges from $149,100.00 in our lowest geographic market to $313,900.00 in our highest geographic market. Actual salary will vary based on a candidate's location, qualifications, skills and experience.
Information about benefits can be found here.
Position Location & Schedule
This position is based at our incredibly beautiful worldwide campus headquarters location in Beaverton, Oregon. You'll work a "4/1 hybrid" schedule - Mondays - Thursdays are in the office and it's optional if you'd like to work Fridays from the Nike campus office or your home office.
Who You'll Work With
Nike's Enterprise Identity & Access Management team enables secure digital experiences across workforce, consumer, partner, and machine identity ecosystems. This Principal Engineer partners with Security, Enterprise Architecture, Platform Engineering, and Product Engineering leaders to shape authorization capabilities used across Nike's global technology organization.
Who We Are Looking For
We're looking for a Principal Engineer to help define the future of authorization at Nike. This role will lead the transformation from fragmented, application-specific access controls to a modern, enterprise-wide authorization platform where access decisions are defined as policy, evaluated centrally, and consistently enforced across applications, APIs, cloud platforms, data systems, and business processes. The ideal candidate brings deep expertise in authorization architecture, distributed systems, and identity platforms, along with a passion for solving complex security and business challenges through scalable engineering solutions. They are recognized technical leaders who can influence enterprise strategies, establish architectural standards, and align diverse engineering organizations around a shared vision for identity and access. Success in this role requires the ability to translate business intent, security requirements, and governance controls into reusable authorization services and policy frameworks that enable agility, strengthen security, and reduce operational complexity across Nike's global technology ecosystem.
The candidate should have:
  • Bachelor's degree or equivalent combination of education, experience, or training in Computer Science, Software Engineering, Information Security, or a related field.
  • 8+ years of experience designing and delivering enterprise-scale software platforms and distributed systems.
  • Deep expertise in authorization architectures, identity and access management, authentication, identity governance, and privileged access concepts.
  • Experience designing centralized policy decision services, policy enforcement architectures, and policy-as-code solutions.
  • Demonstrated ability to influence technical strategy, mentor engineers, and drive architectural transformation across multiple organizations.
  • Hands-on software engineer who actively writes and maintains production code - this is a build-and-deploy role, not an architecture-only. Demonstrated coding depth in a backend or platform language, with direct experience deploying distributed systems into live, high-availability, multi-region production environments.

What You'll Work On
You will lead the evolution of Nike's authorization strategy and platforms, helping transform how access decisions are defined, managed, and enforced across the enterprise. By partnering with engineering, security, and architecture teams, you will build scalable authorization capabilities that enable secure innovation while simplifying access management and governance at global scale.
  • You will define and drive the enterprise authorization architecture, establishing standards, patterns, and engineering practices that enable consistent access control across applications, APIs, cloud platforms, and business services.
  • You will lead the transition from application-specific roles, permissions, and user exceptions to centralized policy decision services and reusable authorization capabilities.
  • You will design and implement policy-based authorization solutions that allow business, security, and compliance requirements to be expressed as code, tested automatically, and deployed through modern engineering workflows.
  • You will partner with Security, Enterprise Architecture, Platform Engineering, and Product Engineering teams to embed authorization, governance, and identity controls directly into the software development lifecycle.
  • You will influence the future of Identity as Policy at Nike by developing shared services, frameworks, and platforms that support workforce, consumer, partner, and machine identities.
  • You will mentor engineers, guide architectural decisions, and help teams adopt scalable authorization and identity capabilities that reduce operational complexity while improving security and compliance outcomes.
  • You will identify opportunities to modernize legacy access management approaches and create policy-driven solutions that enable faster delivery of secure digital experiences across Nike's global technology ecosystem.
  • You will write production code and apply enterprise-level coding practices to build and deploy the core authorization services.

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.

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