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Remote Niagara Tridium Jobs (NOW HIRING)

ControlsJobs

Tridum Specialist

San Francisco, CA · On-site +1

$80K - $140K/yr

Schedule: 80% Field / 20% Remote or Office * Compensation: $80,000-$140,000 (DOE) + Overtime Key Responsibilities: * Program, configure, and commission DDC systems using Tridium Niagara * Support ...

ControlsJobs

Controls Engineer

Chicago, IL · On-site +1

$75K - $105K/yr

Remote flexibility is available for candidates with strong BAS design or Niagara experience ... Experience with Tridium Niagara strongly preferred * Comfortable performing site walks, field ...

ControlsJobs

Controls Engineer

Indianapolis, IN · On-site +1

$75K - $105K/yr

Remote flexibility may be available for candidates with strong BAS design experience. Position ... Strong familiarity with Tridium Niagara platforms (highly preferred) * Comfortable conducting job ...

ControlsJobs

BAS - Controls Programmer

Las Vegas, NV · On-site +1

$79K - $103K/yr

BAS Controls Software Programmer (Remote/Office and some Field Commissioning) * Hiring both Sr. ... PLUS (not required) - integration experience with Tridium Niagara software RESPONSIBILITIES: * Work ...

ControlsJobs

BAS Application Engineer

Dallas, TX · On-site +1

$100K - $160K/yr

Provide remote technical support for project managers and field technicians. * Commission systems ... Tridium Niagara experience is a plus . * Excellent communication skills and the ability to work ...

ControlsJobs

BAS Application Engineer

Chicago, IL · On-site +1

$100K - $160K/yr

Provide remote engineering support to project managers and field personnel. * Commission programs ... Tridium Niagara is a strong plus . * Excellent communication skills and comfort working across ...

ControlsJobs

BAS Application Engineer

Waco, TX · Remote

$100K - $160K/yr

Provide remote technical support to project managers and field engineering staff. * Commission ... Tridium Niagara proficiency is a plus . * Excellent communication skills and the ability to ...

ControlsJobs

BAS Application Engineer

Boston, MA · On-site +1

$100K - $160K/yr

Provide remote technical support to project managers and field engineering teams. * Commission ... Tridium Niagara experience is a strong plus . * Excellent communication skills and ability to ...

ControlsJobs

Controls Programmer

Alexandria, VA · On-site +1

$72K - $98K/yr

Provide remote and on-site support for system issues * Deliver end-user training on system ... Hands-on experience with Tridium/Niagara platforms (highly preferred) * Familiarity with Honeywell ...

ControlsJobs

BAS Application Engineer

Trenton, NJ · On-site +1

$100K - $160K/yr

Provide remote engineering support to field technicians and project managers. * Commission BAS ... Tridium Niagara experience is highly desirable . * Ability to work independently while ...

ControlsJobs

BAS Application Engineer

Denver, CO · On-site +1

$100K - $160K/yr

Provide remote technical support to project managers, field personnel, and commissioning teams ... Tridium Niagara is a strong plus . * Comfortable working within cross-functional engineering ...

ControlsJobs

BAS Project Manager

Baltimore, MD · On-site +1

$130K/yr

Alerton, Delta Controls, Schneider Electric, and Tridium Niagara. * Project Types: New Construction ... Occasional remote work flexibility depending on project schedules How to Apply: If you are an ...

CPG Beyond, Inc.

Controls Technician II

$31.26 - $46.91/hr

Remote (in USA) travel 100% POSITION SUMMARY: Controls Technicians monitor the control systems of ... with Tridium Niagara (AX/N4) or other systems such as ALC, Honeywell, Schneider Electric and ...

Smart Tech Contracting LLC

Systems Engineer III

$78K/yr

Remote - work virtually from anywhere in the United States JOB SUMMARY Systems Engineer III will ... Knowledge of DDC systems including Distech, Honeywell, and Tridium Niagara * Knowledge of PLC ...

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$72.1K

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How much do remote niagara tridium jobs pay per year?

As of Jun 7, 2026, the average yearly pay for remote niagara tridium in the United States is $72,106.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Niagara Tridium Specialist, and why are they important?

To thrive as a Remote Niagara Tridium Specialist, you need expertise in building automation systems, strong knowledge of the Niagara Framework, and relevant technical qualifications such as a degree in engineering or IT. Familiarity with Niagara 4, Tridium software, system integration tools, and applicable certifications like Niagara AX/4 Certification are typically expected. Excellent problem-solving, communication, and self-motivation are crucial soft skills for remote collaboration and troubleshooting. These abilities ensure effective design, implementation, and support of complex building automation projects from a remote setting.

What are the main challenges of working as a Remote Niagara Tridium specialist and how can they be managed?

One of the primary challenges in a Remote Niagara Tridium role is effective communication with on-site teams, as troubleshooting building automation systems often requires clear, real-time collaboration. Additionally, remote access may sometimes be limited by network security protocols or connectivity issues. To manage these challenges, it's important to establish strong communication channels, maintain thorough documentation, and schedule regular check-ins with facility staff. Familiarity with remote diagnostic tools and secure VPN access is also crucial for minimizing downtime and ensuring smooth operations.

What is the difference between Remote Niagara Tridium vs Remote BACnet Technician?

AspectRemote Niagara TridiumRemote BACnet Technician
CertificationsNiagara AX/N4 certifications, Tridium certificationsBACnet certifications, industry-specific training
Work EnvironmentBuilding automation systems, IoT platformsBuilding automation, HVAC, and control systems
Industry UsageWidely used in building management and IoT projectsCommon in HVAC and facility control systems

Remote Niagara Tridium specialists focus on managing and integrating building automation systems using Niagara frameworks, while Remote BACnet Technicians specialize in BACnet protocols for building controls. Both roles require similar certifications and work in building management environments, but their technical focus and system expertise differ.

What is a Remote Niagara Tridium specialist?

A Remote Niagara Tridium specialist is a professional who works with the Niagara Framework, a software platform used for building automation and control systems, often from a remote location. These specialists configure, program, and maintain building management systems (BMS) that integrate HVAC, lighting, security, and energy management devices. Their work enables facility managers to monitor and control systems efficiently, even when the specialist is not physically on-site. Remote Niagara Tridium specialists use their expertise to troubleshoot issues, optimize system performance, and ensure seamless integration between different building technologies.
Infographic showing various Remote Niagara Tridium job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $72,106 per year, or $34.7 per hour.
Support Specialist - Building Automation Systems

Support Specialist - Building Automation Systems

TEAM Solutions LLC

Austin, TX • On-site, Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 27 days ago

Job description

Who is T.E.A.M. Solutions?
Established in 2001, T.E.A.M. Solutions is a rapidly growing company providing energy management and building automation solutions. We provide design, installation and support services to industry-leading clientele in fields such as Healthcare, Education, Manufacturing, Oil and Gas, and Large chain retailers to name a few.
Position: Full-time salaried, with benefits
Location: Austin, College Station, DFW, Houston, San Antonio, Waco
Role Summary:
The Senior Support Specialist serves as the primary point of contact for all incoming customer support calls related to remote support. This role triages issues, performs remote diagnostics, resolves software/controls problems when possible, and dispatches field technicians for on-site service when necessary. The specialist acts as the subject matter expert (SME) for Tridium/Niagara (AX/N4/N5) and supports the successful implementation and adoption of the Lynxspring product line (e.g., JENEsys, Edge, Helix/Envision). The ideal candidate combines strong technical acumen with exceptional customer service and clear communication.
Key Roles & Responsibilities:
  • Frontline Support & Triage
    • Document all customer support calls/emails/chats; gather symptoms, environment details, and impact.
    • Assess severity, safety risks, and business impact; prioritize per SLA and escalate when appropriate.
    • Provide clear, empathic guidance and set expectations for resolution and next steps.
  • Remote Diagnostics & Resolution
    • Connect to systems securely (VPN/remote tools) and diagnose BMS issues across Delta and Tridium/Niagara AX/N4/N5 platforms.
    • Troubleshoot points, alarms, graphics, schedules, logic blocks, licensing, and database connectivity.
    • Identify communication issues (BACnet, Modbus, LON, MQTT), controller health, field bus integrity, and network/IP constraints.
    • Perform configuration corrections, small logic fixes, point mapping, tag standardization, and alarm strategy tuning.
    • Verify system restores/backups, start/stop behavior, certs, schedules, and platform health.
  • Dispatch & Field Coordination
    • Determine when on-site service is required; create detailed work orders with reproducible steps, logs, and recommended diagnostics.
    • Coordinate technician scheduling, parts needs, site access.
    • Provide remote support to field techs during service calls; capture learnings for future prevention.
  • Tridium/Niagara Enablement
    • Serve as the internal go-to for Niagara frameworks (AX/N4/N5), architecture, licensing, drivers, and best practices.
    • Lead/assist Lynxspring rollout: standards, templates, device commissioning, and documentation.
    • Develop integration patterns (e.g., BACnet device discovery, Modbus register maps, tag dictionaries, Niagara hierarchies).
    • Mentor team members; create playbooks, KB articles, and training modules.
  • Customer Success & Continuous Improvement
    • Own complex customer issues end-to-end; drive to resolution with transparent updates.
    • Recommend system optimizations (graphics usability, alarm rationalization, schedules, energy strategies).
    • Capture root cause analyses and preventive actions; feed improvements into templates and SOPs.
    • Contribute to product feedback loops with engineering/vendors (Tridium, Lynxspring) for defect reporting and feature requests.
  • Analytics

Qualifications:
  • 5+ years BAS experience
  • Strong verbal communication and phone etiquette
  • Ability to multitask and manage multiple service requests in a fast-paced environment
  • Excellent organizational and time-management skills
  • Strong attention to detail and efficiency troubleshooting BAS systems
  • Customer service-oriented mindset with problem-solving abilities
  • Comfortable using scheduling, dispatch, and work order software systems
  • Proficient in basic computer applications (email, spreadsheets, job tracking systems)
  • BACnet & Tridium experience preferred

Personal/Character: T.E.A.M. is looking for individuals who are hardworking, honest, driven, detail-oriented with an excellent attitude!
Employee Benefits Package
T.E.A.M. Solutions prioritizes the well-being of its employees by offering comprehensive benefits, including 100% coverage of Medical and Dental Insurance for employees. Additionally, we provide paid holidays, vacation time, a 401k Plan, Flexible Spending Accounts, Life Insurance, and Short-Term Disability Insurance.

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