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Remote Network Jobs in Detroit, MI (NOW HIRING)

GDI Infotech

Level 2 Service Desk Support

Ann Arbor, MI · Remote

$60K - $65K/yr

Experience with network troubleshooting (DNS, DHCP, TCP/IP, VPNs) * Familiarity with RMM and PSA tools (such as ConnectWise, Autotask, or similar) * Experience supporting remote users and distributed ...

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Remote Network information

See Detroit, MI salary details

$31

$48

$61

How much do remote network jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote network in Detroit, MI is $48.24, according to ZipRecruiter salary data. Most workers in this role earn between $36.39 and $61.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in remote network positions, and how can they be addressed?

Professionals in remote network roles often encounter challenges such as ensuring reliable connectivity, managing security across distributed environments, and troubleshooting issues without onsite access. Effective communication with team members and having robust remote monitoring tools are key to overcoming these obstacles. Establishing clear protocols for escalation, maintaining up-to-date documentation, and participating in regular virtual meetings can also help foster collaboration and streamline problem-solving in a remote setting.

What are the key skills and qualifications needed to thrive as a remote network engineer?

To thrive as a Remote Network Engineer, you need a solid understanding of networking protocols, troubleshooting, and security, typically supported by a degree in computer science or a related field and relevant experience. Proficiency with network monitoring tools, VPNs, firewalls, and certifications like Cisco's CCNA or CompTIA Network+ are often required. Strong problem-solving skills, self-motivation, and effective communication are essential soft skills for remote collaboration and quick issue resolution. These competencies ensure secure, reliable network performance and seamless support for distributed teams in a remote work environment.

What is a remote network engineer?

A Remote Network Engineer is an IT professional who designs, implements, manages, and troubleshoots computer networks from a remote location. They work with organizations to ensure network connectivity, security, and performance, often using remote access tools to monitor and resolve issues without being physically present on-site. This role is essential for companies with distributed teams or cloud-based infrastructure. Remote Network Engineers may also assist with network upgrades and provide technical support to users around the world.

What is the difference between Remote Network vs Remote Network Engineer?

AspectRemote NetworkRemote Network Engineer
CredentialsNetworking certifications (e.g., CompTIA Network+, Cisco CCNA)Networking certifications, sometimes with engineering or design credentials
Work EnvironmentRemote, often support or administrative rolesRemote, technical and design-focused roles
Industry UsageIT support, network administrationNetwork design, implementation, troubleshooting
Search IntentSupport, administration, troubleshootingDesign, engineering, advanced troubleshooting

Remote Network roles typically focus on network support and administration, requiring certifications like CCNA. Remote Network Engineers are more involved in designing and implementing networks, often needing advanced certifications. Both roles are remote but differ in technical scope and responsibilities.

What are the most commonly searched types of Network jobs in Detroit, MI?

The most popular types of Network jobs in Detroit, MI are:

What are popular job titles related to Remote Network jobs in Detroit, MI?

For Remote Network jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Remote Network jobs in Detroit, MI look for?

The top searched job categories for Remote Network jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Remote Network jobs?

Cities near Detroit, MI with the most Remote Network job openings:

Remote Network jobs near you
Infographic showing various Remote Network job openings in Detroit, MI as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% Remote job distribution, with an average salary of $100,349 per year, or $48.2 per hour.

Level 2 Service Desk Support

GDI Infotech

Ann Arbor, MI • Remote

$60K - $65K/yr

Full-time

Posted 8 days ago

Job description

This is a remote position.

IT Support Engineer II (Remote) – Managed Services (MSP)

About the Role

We are seeking a highly motivated and customer-focused IT Support Engineer II to join our growing team in a fully remote capacity. This role is ideal for a technical professional who thrives in a fast-paced Managed Service Provider (MSP) environment, supporting a diverse client base across multiple industries.

As a Level 2 support engineer, you will act as a key escalation point, responsible for troubleshooting complex technical issues, delivering high-quality support, and ensuring client systems remain secure, stable, and optimized.

Key Responsibilities

  • Provide Level 2 technical support for desktops, servers, networks, and cloud environments
  • Troubleshoot and resolve escalated issues related to Windows OS, Active Directory, Office 365, and networking
  • Support and administer Microsoft 365, Azure, and other cloud-based solutions
  • Diagnose and resolve issues involving VPNs, firewalls, switches, and wireless networks
  • Manage user accounts, permissions, and security policies
  • Perform system maintenance, patching, and updates across client environments
  • Collaborate with Level 1 and Level 3 engineers to ensure timely resolution of incidents
  • Document issues, resolutions, and processes in the ticketing system
  • Participate in onboarding/offboarding of client employees and device provisioning
  • Assist with implementations, upgrades, and infrastructure projects as needed
  • Provide excellent customer service and communicate effectively with technical and non-technical stakeholders

Required Qualifications

  • 3–5+ years of experience in IT support, preferably within an MSP environment
  • Strong knowledge of Windows Server, Active Directory, and Microsoft 365
  • Experience with network troubleshooting (DNS, DHCP, TCP/IP, VPNs)
  • Familiarity with RMM and PSA tools (such as ConnectWise, Autotask, or similar)
  • Experience supporting remote users and distributed environments
  • Ability to manage multiple priorities in a fast-paced, ticket-driven environment
  • Strong documentation and communication skills

Preferred Qualifications

  • Experience with Azure, AWS, or other cloud platforms
  • Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications
  • Exposure to cybersecurity best practices and tools
  • Previous experience working in a client-facing consulting or MSP role

What We Offer

  • Fully remote work environment
  • Opportunity to work with a wide range of technologies and clients
  • Fast-paced, collaborative team culture
  • Career growth and advancement opportunities
  • Competitive compensation and benefits package